Back
Close
  • Compare agents
  • Online valuation
  • Explore my area
  • Home toolkit
  • News & guides
  • Estate agents by area
  • Sold house prices by area
Search by Location or Name
  • Selling guides
  • Estate agent guides
  • Mortgage advice
  • Conveyancing guides
  • Property news
  • See All News & Guides
Sign in
Sign In To Agent Shortlist
Agent shortlist
Sign In To HouseWorth
HouseWorth
© GetAgent Limited 2025
  1. Home
  2. William H Brown - Lowestoft
William H Brown - Lowestoft Logo

William H Brown - Lowestoft

Opens tomorrow at 9:00am
138 London Road North, NR32 1HB
Since 1890, William H Brown have been an industry leader in estate agency, across a network of branches. Our Lowestoft team uses their knowledge and experience to create bespoke marketing plans, ensuring your property journey is both effective and personalised. Whether you’re looking to sell, let, buy or rent, we can help! Plus, we can provide you with access to all those additional property services that you’ll need along the way.

Opening hours

  • Monday 8:30am - 6:00pm
  • Tuesday 8:30am - 6:00pm
  • Wednesday 8:30am - 6:00pm
  • Thursday 8:30am - 7:00pm
  • Friday 8:30am - 6:00pm
  • Saturday 9:00am - 4:00pm
  • Sunday Closed
View all details

Accreditations

  • tpos
  • arla
  • tsi

William H Brown - Lowestoft Reviews (234)

Have you used this agent?
  1. 85% 5/5 Stars
    85%
  2. 2% 4/5 Stars
    2%
  3. 1% 3/5 Stars
    1%
  4. 1% 2/5 Stars
    1%
  5. 11% 1/5 Stars
    11%
All (234)
Seller (18)
Buyer (15)
Landlord (36)
Tenant (47)
General (118)

Anonymous Tenant

5/5 Stars
I recently worked with Kara during my relocation to the area and the rental of a new property. Kara demonstrated a high level of professionalism and exceptional attentiveness, which facilitated a smooth process. She is a valuable asset to the Lowestoft team, and based on my experience, I will undoubtedly recommend William H Brown.... Read more
Tenant
16th Dec 2024 (8 weeks ago)

L Bullock

5/5 Stars
Leillanii done a excellent job showing me around & very professional... Read more
2nd Nov 2024 (14 weeks ago)

E Byrne

5/5 Stars
Josh has been incredibly helpful throughout the process of finding somewhere to rent. Initially, we'd had some issues with being accepted however, Josh was regularly contacting me with houses that may be suitable. He has been very helpful, easy to get in touch with and made finding, viewing and moving in very easy. Thanks Josh!... Read more
Tenant
2nd Nov 2024 (14 weeks ago)

K James

5/5 Stars
Lovely viewing at 105 Clapham Rd Central. We were given plenty of time to look around and all our questions answered by Jade... Read more
2nd Nov 2024 (14 weeks ago)

K stephenson

4/5 Stars
Josh was very helpful... Read more
31st Oct 2024 (14 weeks ago)

I Selvaraj

5/5 Stars
Josh was really helpful and friendly.Helped us find a tailored property to rent????... Read more
Tenant
31st Oct 2024 (14 weeks ago)

L Oldman

5/5 Stars
jade Stanton showed me and my boyfriend round a house today, and was so helpful, 10/10 x... Read more
22nd Oct 2024 (15 weeks ago)

C warman

5/5 Stars
Big thank you to Kara Miller for approaching me after noticing I had been advertising for weeks for a tenant with no success. Kara with the help of Daniel and Josh @ Lowestoft branch understood my requirements and found me exactly the type of tenant I was looking for incredibly in 1 week. I really was impressed by the professionalism and the speed they delivered. I highly recommend Lowestoft team.... Read more
Landlord
16th Oct 2024 (16 weeks ago)

A Kipping

5/5 Stars
Samual Sykes-drinkell was really helpful, professional and knowledgeable and solved my problems brilliantly! Couldn't have asked for more, thank you Samuel.... Read more
14th Oct 2024 (17 weeks ago)

C Harris

5/5 Stars
Josh was very helpful in getting me set up in renting a property, very friendly and professional... Read more
Tenant
11th Oct 2024 (17 weeks ago)

K GREGORY

5/5 Stars
Our Many thanks to Kara Miller, with her assistance with the Insurance claim for our losses from our past tenants who parted unexpectantly from our property, leaving us out of pocket for two months rental. Kara took up the challenge very professionally, and guided us through the process, Many Thanks Kevin and Jane Gregory... Read more
Landlord
9th Oct 2024 (17 weeks ago)

Alexandra

5/5 Stars
Kara is so friendly and helpful- she is extremely polite, professional and knowledgeable. Nothing is too much trouble and she is always very efficient!... Read more
4th Oct 2024 (18 weeks ago)

M 007

5/5 Stars
I love my experience with your Agency, most especially the dedication and swift response of your staff Kara anytime I called in. Great job you guys are doing and definitely will recommend not just to my friends and family but anyone interested in excellent customer service/satisfaction and quality properties. Moses... Read more
1st Oct 2024 (18 weeks ago)

P Loftin

5/5 Stars
Great customer service from Kara, pleasure to deal with... Read more
27th Sep 2024 (19 weeks ago)

T dias

5/5 Stars
One of the top class agency have ever seen, staff is amazing. Specially want to thank Kara, unbelievable personality, always happy to help, polite nature and down to earth. God bless you. I would love to contact the agency in future. Guys I strongly recommend to go for William H Brown agency. They will never let you down.... Read more
25th Sep 2024 (19 weeks ago)

J Addison

5/5 Stars
I deal with the lettings team, Kara is absolutely lovely, it's fair to say that we've had a few troubles with a contractor completing the works but Kara has remained professional and responds to queries promptly.... Read more
Landlord
16th Sep 2024 (21 weeks ago)

J Payne

5/5 Stars
So lovely dealing with Kara , very knowledgeable and helpful, great advice given and just an all round nice person to deal with... Read more
13th Sep 2024 (21 weeks ago)

S Julia

5/5 Stars
I have to give a big credit to Kara who has been very responsible and helpful on following up the issues on my home and she’s absolutely fantastic at her job.... Read more
11th Sep 2024 (21 weeks ago)

D Brown

1/5 Stars
I would advise prospective tenants not to rent via this letting agent - they are, in my opinion, unprofessional, uncaring and borderline rude. I handed the keys to our flat back and had to call them multiple times to try to get my deposit returned, having left it in a very clean condition and MUCH cleaner than when we moved in! Eventually after getting fobbed off every day I called their accounts company - not part of William H Brown - and spoke to an extremely helpful lady. There had been a catalogue of errors, from the person releasing the funds not being authorised to do so, to the Manager then authorising but emailing the release to the wrong address, to the amount on the release being incorrect!! And what's worse, when you speak to them they just couldn't care less! It's taken 26 days to get my deposit back - and it wouldve been longer without the help of the accounts company! I will NEVER use this William H Brown again.... Read more
Tenant
11th Sep 2024 (21 weeks ago)

S Gallagher

5/5 Stars
I’ve recently used Tyler at the branch and I cannot express how much he really helped with finding the right mortgage for us, providing advice and just being at the end of the phone when ever needed, nothing was too much trouble and I don’t think I could of got through the sale, purchase and move without his help! Thank you for everything Tyler! Also the lads in the branch are very helpful and nothing is too much trouble for them either. Highly recommend!... Read more
Seller
5th Sep 2024 (22 weeks ago)

D Simmons

5/5 Stars
Thank you to Kara Miller Whois the Senior Property Manager We found her to be very efficient and very responsive. Any issues have been dealt with promptly in a considerate and professional manner.... Read more
4th Sep 2024 (22 weeks ago)

J Abbie1967

5/5 Stars
Hi Kara it was lovely to meet you today and so nice of you to say nice things about my home so thank you... Read more
4th Sep 2024 (22 weeks ago)

Anonymous Tenant

5/5 Stars
Thank you to Kara Miller who is the senior property manager. We have found her to be very efficient and responsive. Any issues have been dealt with promptly in a considerate and professional manner... Read more
Tenant
4th Sep 2024 (22 weeks ago)

O Indries

5/5 Stars
Recently dealt with Kara in lettings and she has always been so helpful and gone above and beyond for us. Thank you Kara for your support !... Read more
Landlord
28th Aug 2024 (23 weeks ago)

K Taylor

5/5 Stars
I had a lovely experience with these guys, particularly with Kara who was friendly, knowledgeable and prompt with responses. We very much love our new place and want to thank everyone at William H Brown!... Read more
28th Aug 2024 (23 weeks ago)

J Crane

5/5 Stars
Recently had amazing engagement from Kara in lettings, professional and great support in my enquiries. Highly recommended, 5 stars... Read more
Landlord
5th Aug 2024 (6 mo. ago)

M x

5/5 Stars
really happy with kara millers service very polite and helpful... Read more
3rd Aug 2024 (6 mo. ago)

L Lock

5/5 Stars
Today, I rang was not able to get through to the sales section, I had spoke to the rentals department and a young lady named Adele was been amazing. She had assisted me with the questions I needed answers to, she did so to the best of her knowledge and tried to put me through to the sales section again, was lovely to feel listened to and not just handed off like some companies.... Read more
1st Aug 2024 (6 mo. ago)

E Malvin

5/5 Stars
Wonderful experience with Tyler with our mortgage, went above and beyond for us. Cannot fault him in any way. Especially for first time buyers he has been amazing.... Read more
Buyer
30th Jul 2024 (6 mo. ago)

S Sound

5/5 Stars
Kara Miller was extremely helpful with sorting out my issues and answered all queries without any hassles at all. Thank you so much Kara!... Read more
19th Jul 2024 (6 mo. ago)

P Luscher

5/5 Stars
Fantastic to know Kara has joined William h brown, I have asked if she can help with my property and within a day I had Daniel and Sam contact me for potential rental or sales, Kara is a great asset to the team, I look forward to meeting Daniel and Sam tomorrow thanks to Kara.... Read more
10th Jul 2024 (6 mo. ago)

A hawley

5/5 Stars
I am very pleased to be dealing with Kara again. I have had properties in the Norwich area and she has managed these for me before. Now that i have some properties in Lowestoft I am very confident she will manage these for me in a very prompt and professional manner.... Read more
Landlord
10th Jul 2024 (6 mo. ago)

K Allen

5/5 Stars
Cannot fault whatsoever! I've been dealing with Jamie over the course of 5 weeks now and he has just been amazing. My family required a very urgent move due to personal circumstances and Jamie provided us with timely updates, knowledge and information throughout . He was a very valuable asset in what has been a very stressful time for my family. I have no doubt that without Jamie, we would not have secured our move in such a quick time frame!... Read more
Tenant
9th Jul 2024 (6 mo. ago)

D Holmes

5/5 Stars
Very good team, dealt with everything very efficiently and made the process very easy... Read more
2nd Jul 2024 (7 mo. ago)

J Deeks

5/5 Stars
Thank you Lindell & team for helping with my recent purchase.... Read more
Buyer
2nd Jul 2024 (7 mo. ago)

N Wettasinghe

5/5 Stars
The agent Mr Daniel Dighton did a great job with securing a house for me. It was very quick & friendly. Thanks!!... Read more
Tenant
22nd Jun 2024 (7 mo. ago)

L Hadingham

5/5 Stars
Thank you very much to Lindell, Tyler & the team for handling the purchase of our new property so smoothly. Lindell & Tyler were especially helpful and definitely went the extra mile to ensure this move was pushed through as quick as possible and they also took all the stress away from ourselves and handled everything extremely well. They were always on hand to answer our calls & queries - nothing was ever too much trouble and they always got back to us quickly. Both Lindell & Tyler were always very friendly, professional and helpful - we ended up being on the phone to each other most days and no matter what was happening, they always kept us in the loop and explained things very well. We always felt like our move was in good hands and cannot thank them enough for everything. Highly recommend William H Brown Lowestoft and we would definitely use them in the future.... Read more
Buyer
6th Jun 2024 (8 mo. ago)

P Elonge

5/5 Stars
I worked with Lindell Saint-D'Angelo recently on a purchase. He was very knowledgeable and very professional. I look forward to working with him again on the next property purchase.... Read more
Buyer
3rd Jun 2024 (8 mo. ago)

P Wells

5/5 Stars
Although I was a private seller Lindell at William H Brown who was acting on behalf of the seller for the bungalow I was buying, gave me regular updates and chased people when they needed chasing. Lindell was very professional throughout the whole sale and purchase. At the point of exchange and completion I thought we worked together as a team to contact solicitors and made sure we got this one over the line. Thanks Lindell and William H Brown for all your help. 5* service.... Read more
Buyer
9th May 2024 (8 mo. ago)

H Sarjeant

5/5 Stars
Absolutly great communication fantastic staff been dealing with the renting team and they have been so helpful and courteous thank you... Read more
9th May 2024 (8 mo. ago)

A Thomas

5/5 Stars
Well what can I say ... Nothing but praise for the sales team , especially an agent who's name is Lindel, wow what a star his patience and tenacity managed to get a very tricky sale across the line. ???????? An asset to any business!! Many thanks also to Manager Joe and associate Jamie top team, I would recommend highly... Read more
Seller
3rd May 2024 (9 mo. ago)

Robert

5/5 Stars
I’ve recently had an excellent experience with William H Brown with letting out my property. Daniel, Kirsten, Karina & Adele were all very helpful and I couldn’t fault them! I would highly recommend their services. Thank you!... Read more
Landlord
29th Apr 2024 (9 mo. ago)

M Naylor

5/5 Stars
Lindell was great, kept us up to date throughout the whole process & made it stress free. Thank you!... Read more
13th Apr 2024 (9 mo. ago)

S Cole

1/5 Stars
Unprofessional company, let down from the start. Promised a property then not got it. Enquires for requests ignored. Repairs not completed. Reported and nothing done about them. Left without a shower for days, even through they were aware of diasbled tenants in the property. Toilet was broken for days, wouldn't flush. Mould in the property. Had to go direct to landlords approved tradesman to get anything done. Property in poor condition. No photos from agent when took the property on to confirm condition of property. Took a month to receive deposit back when should be received in 10 days of vacating the property. Avoid W H Brown. They are a nightmare of a company to deal with from a tenants point of view. Would never rent or recommend them to anyone. This is actually a no star review. Unfortunately have to put one star to post review!... Read more
Tenant
11th Apr 2024 (9 mo. ago)

Claire

5/5 Stars
Recently contacted lettings and spoke to Daniel, he was very helpful and gave me all the info I needed regarding rentals... Read more
Landlord
3rd Apr 2024 (10 mo. ago)

S shah

5/5 Stars
A very professional service WilliamHBrown in Lowestoft gave a great service when I was looking for a rental house. Emails and phone calls were answered promptly. Very professional service from Daniel and other staff members. I will be using them again.thanks... Read more
Tenant
3rd Apr 2024 (10 mo. ago)

N shade

5/5 Stars
I can not thank Lindell and Joe enough! I had a unique situation which was incredibly stressful for me. They went above and beyond in making the completion of my property possible! Great communication and support throughout! Thank you!... Read more
15th Mar 2024 (10 mo. ago)

A Vision

5/5 Stars
Helpful and friendly.... Read more
4th Feb 2024 (1 year ago)

L p

1/5 Stars
Discourteous unpleasant young guy in Lowestoft branch encountered earlier today. I called in to request sales brochures and was met with an argumentative boastful brash sales man who insisted that they had 1. never had a listing for a property that in fact had appeared upon their website for months and had been in negotiations in July, as I had previously asked about a viewing, and..... 2."There is no falling market, I disagree" and he kept saying how much he had disagreed long after I told him that it was not worth him defending. He also told me how I should not trust official figures. Guess the bank mortgage lending figures are just a work of fiction!!! Or try the Land registry figures and look at the asking prices verses what the actual achieved completed show...... In my experience of searching for property I feel that WH Brown due tend to over value, for comparable properties listed cheaper with other agents, but look at the Reduced tags on Rightmove, there lays your undeniable answer...... And next time someone whom is in a position to purchase, having sold and ready to go steps into your branch, at least look at them without sighing and making them feel like you really couldn't be bothered Very poor show indeed and I now will not bother to come your way again........... Read more
Buyer
20th Jan 2024 (1 year ago)

S Guerreiro

5/5 Stars
A very professional service WilliamHBrown in Lowestoft gave a great service when I was looking for a rental house. Emails and phone calls were answered promptly. Very professional service from Katie Zawadzki. I will be using them again.... Read more
18th Jan 2024 (1 year ago)

M Beck

5/5 Stars
I've recently bought a house through William H Brown and I can't fault the level of service. I'm a first time buyer and they were very patient, thorough and professional with me. They did as much as possible to help and I'm very grateful.... Read more
Buyer
14th Jan 2024 (1 year ago)

K Laverty

1/5 Stars
Anyone who’s looking to sell with William H Brown - steer clear. Before we signed the contract, it was all positive. We spoke about all these ideas and things they would do to try and secure a sale. We had promises of lots of investors and cash buyers who are on their books who would be contacted. Nothing ever came of it once we were tied into a contract. They didn’t even give us an update on ‘all these investors’ and why suddenly these all disappeared into thin air. We had NO update at all. We were meant to have a weekly catch up call, which never happened. The only time we had calls were to ask about the progress of the renovations on our end - nothing about their progress at all. We were completely in the dark about everything they were doing to try and sell the house - which was NOTHING. They got us ONE viewer and even they were lied to about the house, as they thought the house was completely different, which was a waste of everyone’s time. I travelled a 6 hour round trip and paid out expenses to clean the house ready for the viewing which lasted all of 2 minutes. The least they could do was make sure the potential buyer knew the basic details of the house. If this was done, they would have known straightaway that the viewer was looking for something completely different. I’ve since spoken with a few other sellers who have had awful experiences with them. I’ve also spoken with other local estate agents who have said the same. It was a complete waste of time as they never achieved anything. The lack of updates on their end prove that they were doing nothing, as they simply had nothing to tell us. When we gave our notice to leave, we received a threatening call. One of the team called to say that we owe them thousands as we are in breach of our contract - which we weren’t at all! We asked for a call from the manager, where it was clarified that we handled everything as we should have. I don’t appreciate the threats when all we did was give our notice!!... Read more
Seller
30th Dec 2023 (1 year ago)

Jana

5/5 Stars
My sister and I had our houses valued initially by Aldreds. The agent spent barely 10 minutes, asked no questions and had clearly made his mind up on the value before he walked in. What a difference with William H Brown. Joe was polite and friendly and really looked at the properties, asking questions relating to the boiler, kitchen etc and brought research on recent sold prices which had partly informed his valuation. We have since viewed a property with Lindell who was just as polite and didn’t make us feel rushed or laugh when we tested the sound proofing between rooms! We haven’t listed our properties yet but when we do it will be with William H Brown whose staff raise it head and shoulders above the competition.... Read more
Seller
12th Dec 2023 (1 year ago)

W Fullam

5/5 Stars
WH Brown efficiently and professionally valued our house for us last week.... Read more
Seller
5th Dec 2023 (1 year ago)

M Bryce

5/5 Stars
Just found what can only be described as my dream home. I’m a private renter and from the initial call to say I’ve got the property to getting the keys it’s all been smooth sailing thanks to Katie. Responds to emails in a timely fashion and always calls back in good time. Thank you for such a smooth process... Read more
Tenant
4th Dec 2023 (1 year ago)

G Mcgee

5/5 Stars
Highly recommend William H Brown, great service and everyone was very helpful through the process partiulary Kirsten, Karina, Katie & Dan. Will definitely be using them again.... Read more
4th Dec 2023 (1 year ago)

M kate

5/5 Stars
Very good customer service, friendly and helpful. Much appreciated Katie zawadzki. Very kind lady.... Read more
30th Nov 2023 (1 year ago)

E Eldridge

5/5 Stars
Katie was very helpful and informative for our first time renting, fully recommend for excellent service.... Read more
Tenant
23rd Nov 2023 (1 year ago)

P Reid

5/5 Stars
Karina is pleasure to deal with. Makes managing the properties easy.... Read more
Landlord
23rd Nov 2023 (1 year ago)

R Adams777

5/5 Stars
a big shout for Both Karina Wilson and Kirsten Challice ,from William H Brown Lowestoft. Proffessional ,Polite, dedicated hardworking team, whether youre a contractor ,Tenant, Landlord, The same proffesional attitude applies. Robin Adams. A customer. and Contractor.... Read more
19th Nov 2023 (1 year ago)

H Kabala

5/5 Stars
Very good customer service also the person who dealt with me was very helpful her name is katie thank you again for everything katie 5star... Read more
9th Nov 2023 (1 year ago)

S Reji

5/5 Stars
I want to say big thank you for all workers in this agency in Lowestoft, specially to Dani and Katie they both are always ready to help me very polite and friendly. I will recommend this agency for very one.Thanks you so much for your support.... Read more
9th Nov 2023 (1 year ago)

R Cole

5/5 Stars
Really great service, thank you so much Katie for all your help - you’ve been brilliant!... Read more
3rd Nov 2023 (1 year ago)

C Onwuka

5/5 Stars
Tyler and his team are very professional and friendly. The ease of which Tyler and his team do their job is very impressive. They are quick and very good. I will always recommend this team. If you really want to get the job done come to the Lowestoft branch.... Read more
2nd Nov 2023 (1 year ago)

S Scaria

5/5 Stars
I want to say big thank you for all workers in this agency in Lowestoft, specially to Katie! She is always ready to help and very polite and friendly. Katie organized all the documents and payments very quickly and we moved to new apartment without any problems. Thanku.... Read more
Tenant
30th Oct 2023 (1 year ago)

J carter

5/5 Stars
I had reece help with starting the process with my property, which I find to be professional and clear to understand and a great help.... Read more
27th Oct 2023 (1 year ago)

D westoby

5/5 Stars
Katie Zawadzki @ lowestoft branch is absolutely brilliant ???? she goes that xtra mile to find me a rental property, I can't commend her enough. Very polite, professional and approachable........keep up the good work Katie and Thank-you.... Read more
Tenant
26th Oct 2023 (1 year ago)

C Rumsby

5/5 Stars
Been looking for a Flat and came to William H Brown and not long after Katie got us an Amazing flat and we can't thank her enough :D... Read more
Tenant
17th Oct 2023 (1 year ago)

C Carroll

5/5 Stars
Katie was super helpful in my moving experience!! For a first time mover, she made everything super easy for me and really helped!! Thank you so much... Read more
Tenant
13th Oct 2023 (1 year ago)

P Drake

5/5 Stars
Katie has been working on the rental of one of my properties. She writes very well, is super efficient and helpful all the time. Great working with you & it is very much appreciated. You clearly enjoy what you are doing!... Read more
Landlord
11th Oct 2023 (1 year ago)

J bell

5/5 Stars
i have and do quite a lot of business with wh brown in finding tenants. where do i begin to thank katie for her ongoing hard work and always going the extra mile to find and filter ideal tenants. katie efficiently follows the process from start to cessation, on an ongoing basis, and communicates with both parties throughout [which is vitally important]. she is approachable and efficient and a pleasure to work with.... Read more
Landlord
27th Sep 2023 (1 year ago)

J elisi

5/5 Stars
I wish to commend this Estate Agents for their efficiency and speed with which they found a flat which met my criteria. Also, the are very polite and professional. Thank-you to Katie especially but to all of the Lettings Team.... Read more
Landlord
15th Sep 2023 (1 year ago)

A fenton

5/5 Stars
Had some viewings yesterday with Lindell. He was so warm and welcoming. He took his time to introduce himself and really showed us around the properties in a detailed way. Creatively coming up with ideas for the rooms and thinking of our needs and wishes. We look forward to viewing more properties with him. Great job Lindell! Thank you... Read more
23rd Aug 2023 (1 year ago)

C Burgess

5/5 Stars
Outstanding, amazing staff members ???? keep up the good work... Read more
22nd Aug 2023 (1 year ago)

G woodcock

5/5 Stars
Great staff very helpfull... Read more
6th Jul 2023 (1 year ago)

S Chatten

5/5 Stars
Found Katie in the lettings department very helpful and pleasant to deal with. I would thoroughly recommend them.... Read more
Landlord
12th Jun 2023 (1 year ago)

R Lukosius

5/5 Stars
????????????... Read more
6th Jun 2023 (1 year ago)

K Stehura

5/5 Stars
I want to say big thank you for all workers in this agency in Lowestoft, specially to Katie! She is always ready to help and very polite and friendly. Katie organized all the documents and payments very quickly and we moved to new apartment without any problems. Compere to other agencies I found that William H Brown help us much more faster and was always in touch with us till we found our best place and they continue support us in our new home. Thank you a lot. Very recommend! Best choice in Lowestoft!... Read more
Tenant
10th May 2023 (1 year ago)

J hills

5/5 Stars
Karina from the Lettings department has been an absolute star for us over the past year or more. Very professional, polite, always on the ball and gets back to you when she says she will. She has delivered exactly what we wanted from a full management service. We have had other agents in the past who Don’t even come close. We will definitely be using again for our next rental.... Read more
Landlord
9th May 2023 (1 year ago)

P Turner

5/5 Stars
Very helpful with valuation.... Read more
Seller
2nd May 2023 (1 year ago)

J Foya

5/5 Stars
Just want to say thank you to rob and Karina for all he help with my move today... Read more
29th Apr 2023 (1 year ago)

S Springall

5/5 Stars
Can't fault the service from lettings. Rob and Katie was so much help. Anything we needed was sorted straight away. Can't thank them enough... Read more
Tenant
28th Apr 2023 (1 year ago)

K Massaad

5/5 Stars
Joe from Lowestoft was brilliant... Read more
14th Apr 2023 (1 year ago)

O Chamberlain

5/5 Stars
Dealt with Katie and experienced quick and helpful service. Definitely a credit to the team.... Read more
6th Apr 2023 (1 year ago)

R Lennox

1/5 Stars
Unfortunately poor never come back to you with any enquiries you make... Read more
28th Mar 2023 (1 year ago)

T Kheng

5/5 Stars
Lindell was professional, polite and helpful in every stage of our property search. A credit to William H Brown, and someone we will come back to, to continue our search in Lowestoft.... Read more
24th Mar 2023 (1 year ago)

S Whybrow

5/5 Stars
Having tried one agent who were full of promises they couldnt keep , we have placed our property with WHB , we have found them to be very professional and informative, explaining everything clearly and honestly , we are very optimistic they will get the result we want .... Read more
Seller
4th Mar 2023 (1 year ago)

S Joanna

1/5 Stars
Absolute disgrace of an estate agency.... Read more
25th Oct 2022 (2 years ago)

C forrest

1/5 Stars
Property advertised and good service at first. Promised to ring me the following morning with landlords decision. No contact and I made two phone calls without satisfaction. I eventually got a call to say it was a no from the landlord. Wanted a person to move in almost immediately. So all in all a rubbish service and they are dishonest in their dealings with customers. Wasted my time and stay well clear of such an unprofessional organisation.... Read more
Tenant
18th Oct 2022 (2 years ago)

S Phillips

2/5 Stars
Late for viewings so only giving you 2 stars.... Read more
6th Aug 2022 (2 years ago)

H Smith

5/5 Stars
Have dealt with William H Brown for a while now, can’t fault the service at all. Also happy to help, Rob and Katie have also been a pleasure to talk too.... Read more
22nd Jul 2022 (2 years ago)

S Rayner

5/5 Stars
Re House Valuation Jamie turned up on time. Very pleasant nature and easy to talk to. He explained how the housing market works at this point in time. Gave us plenty of time to ask questions and did not press for a decision on our selling our house. We liked the work ethics of William H Brown and so impressed with Jamie that we instructed them to try to sell our house. Without delay. Looking forward to working with the selling team... Read more
21st Jul 2022 (2 years ago)

R Moyse

5/5 Stars
William h brown have been spot on from the moment of our enquiry to accepting an offer within a few days of going live!!! Staff have been friendly and helpful, communication has been excellent and the photos of our house were really nice. A big thank you to Will for showing potential buyers around our home, keeping us updated daily and getting us a cracking deal ???? Keep up the good work guys, would definitely recommend.... Read more
23rd Jun 2022 (2 years ago)

T Laws

5/5 Stars
Joe and George were fantastic from start to finish. Made everything easy and understandable without being condescending.... Read more
24th May 2022 (2 years ago)

D Gunn

5/5 Stars
Viewed several properties with Wayne from Gorleston branch and he was professional and friendly throughout, he will be our first port of call when we decide to sell our house.... Read more
12th May 2022 (2 years ago)

W Carver

5/5 Stars
Called and spoke to Rob simcox. Very helpful and was happy to answer all questions... Read more
19th Feb 2022 (2 years ago)

M Mikolajek

5/5 Stars
Called and spoke to Rob Simcox can't fault the service. Took all or details and sure he'll find a perfect property for me... Read more
19th Feb 2022 (2 years ago)

M S

1/5 Stars
If you're looking for an Estate Agent - please, speak to several before committing to William H Brown. This review comes from a recent house sale, but also our interaction with them when buying our first house - so yes, it's written from recent frustrations, and in the heat of the moment, but two bad experiences in 4 years is enough to justify the warning. We were visited to get a valuation on our house, and a price was suggested along with some very positive stats about achieving 100% of asking price, and houses being sold within days (at the current time) in the area. You can understand our immediate frustration when after only 2 weeks we were advised to lower the price. After 4 weeks, and very few viewings (in a very busy market), we decided to onboard a 2nd agency, as during our initial chat with WHB we were told we could do this for no fee. This was not the case, and we were told in no uncertain terms that what we were told face to face is irrelevant compared to the contract. Whilst this is true, the barefaced lies were enough to make us nearly take the house off the market and start again. By no strange coincidence, after some heated discussions, and a period of 2 weeks without a viewing, we finally had an offer put in. The buyers were first time buyers, and upon the advice of WHB, went with a solicitor (Premier Property Lawyer) who handle cases across the country, en-mass. Two weeks in to the sale, the solicitors were victims of a cyber attack which took their entire systems offline for over 4 weeks. We knew the buyers wanted to be in by Christmas 2021, but that was never going to happen. Now, this isn't Willam H Browns fault, but, they were advising on behalf of the buyer, and should have taken responsibility for ensuring that the buyers knew what was going on - being first time buyers, I think they just assumed this was standard for a purchase (waiting weeks with no updates). When we chased for completion, WHB told us the buyers had no idea that their solicitors had been hacked. Imagine not being told, by the agents you're using (given that the solicitors had become totally uncontactable) that your first ever house purchase is being delayed by a massive security breach, and more importantly, that you're absolutely entitled to change solicitors at no extra charge because of the breach. I have a chain of emails, and a list of calls, where WHB have either told me incorrect information about the status of the sale, or simply not had the decency to reply or return a call. I know it's not new for estate agents to have a bad reputation, but I honestly advise anyone considering using WHB to think twice. I have absolutely no doubts that had I have not escalated my concerns to their parent companies complaints team, I'd still be waiting on the completion of the sale. Its certainly no coincidence that the day after I complain (and tell WHB that I've done this), I receive hourly updates and eventually get a completion date. I'm still awaiting for a reply about the complaint - I'll keep pursuing that to ensure that to ensure others don't have similar experiences. We've completed now, and nearly 16 weeks after we accepted an offer, our relationship with William H Brown is finished. I can assure you that we won't be using them again - and I'd strongly advise anyone looking to buy, or sell, to think twice about falling for the confidence and friendliness that will greet you on first contact. If you're a first time buyer...consult several agents. Get written confirmation of anything they say during initial talks (record them, if needs be) Find a local, small, reliable solicitor, do not be fooled by the suggestions from William H Brown - they make commission off you using any of their "panel of solicitors" and will push anything on to you - it's your problem once you sign up, not theirs, so think wisely. This has been one of the most stressful experiences. We are buying our new house through another agent, the differences have been stark. Polite, professional, organised - everything that WHB haven't been.... Read more
Seller
24th Jan 2022 (3 years ago)

Anonymous Homeseller

5/5 Stars
We was very impressed by Lydia’s professionalism and confidence to sell our home . We found the whole team very helpful and friendly.... Read more
Seller
21st Jan 2022 (3 years ago)

J K

5/5 Stars
I have mostly dealt with Sam Ellis. He is an absolute asset to WHB. He is quick, responsive and helpful. I would not hesitate to recommend him.... Read more
2nd Dec 2021 (3 years ago)

C Dobbins

5/5 Stars
UPDATE: Massive THANK YOU to Megan at William H Brown for your assistance in transitioning our rental - Megan is professional, friendly and incredibly helpful. We remain really impressed with the service from this company! UPDATE: A huge thank you to Sophie and the team at WHB for all their help in getting us into our new rental on time. I can't fault this team of wonderful, friendly and helpful people. Sophie, you've been incredible, thank you! Huge thank you to Sam Ellis from WHB. We searched for months trying to find a rental, and Sam has managed to find us a great place. He has been friendly, helpful and professional. Great service, thank you!... Read more
Tenant
10th Nov 2021 (3 years ago)

S Courtney

3/5 Stars
Bit cheeky coming round in an attempt to sell our place when we had another estate agents board up. Hey ho I suppose they are trying, quite debonair.... Read more
Seller
23rd Oct 2021 (3 years ago)

J Mordaszewski

5/5 Stars
I am very happy with the way Sam Ellis was assisting to my wife and I, in looking for property in Lowestoft. Highly professional, very very friendly and working very closely with us. After we contacted the office, he immediately call me and get all details about our needs, and very soon after he approached with the offer which was just perfect. He helped us to go very smoothly with the paperwork and always ready to be present for us when we had extra questions. During our video meeting with a landlady, I saw how good relation he has also with landlord's, the lady was full of appreciation to Sam too. I highly recommend him to everybody. Thank you Sam.... Read more
Buyer
20th Oct 2021 (3 years ago)

L Palmer

5/5 Stars
Very good service and excellent value sam is a nice guy to deal with... Read more
15th Oct 2021 (3 years ago)

J Hayward

5/5 Stars
Both Megan and Kirsten are polite and helpful and very quick to answer any queries and follow up any questions that we put to them Highly recommend this office... Read more
14th Oct 2021 (3 years ago)

K (KT)

5/5 Stars
Polite and reliable staff, would recommend highly have spoken to Kirsten regularly and Megan and they have been very helpful... Read more
13th Oct 2021 (3 years ago)

M normy

5/5 Stars
Was very pleased with Sam's service, he had good replies, was professional, and found a tennant quickly... Read more
Landlord
13th Oct 2021 (3 years ago)

M harris

5/5 Stars
I rang them "out of the blue" to seek some advice about lettings, and the receptionist who answered the phone and Sam Ellis could not have been more efficient, helpful and a pleasure to speak to; a truly professional service! I am certainly going to use them.... Read more
Landlord
13th Oct 2021 (3 years ago)

T Hale

5/5 Stars
Sam and the team were excellent throughout. Very professional, knowledgeable and responsive.... Read more
11th Oct 2021 (3 years ago)

G Barker

5/5 Stars
Sam came to my property, he was very helpful, polite and professional ,so would recommend him to everyone.... Read more
9th Oct 2021 (3 years ago)

S Taylor

5/5 Stars
I spoke with megan about renting a property recently and she was very polite and informative. Went the extra mile for a simple equerry, lovely. Highly recommend William H Brown.... Read more
Tenant
7th Oct 2021 (3 years ago)

G Geldenhuys

1/5 Stars
Avoid... Read more
20th Sep 2021 (3 years ago)

M Gourlay

2/5 Stars
Booking was fine but when we got to the land the agent had no idea where the boundary was gor the land for sale or infact which parcel of land was for sale. I asked for the land registry docs which showed the land and clearly said it wasn't to be for commercial purposes. I'd stated I was looking for commercial land. Pointless visit and waste if time. Feedback given via email to agent and completion of their feedback form but got a phone call asking for feedback a week later. No apology and clearly don't read any documents before they sell so who knows if they will actually sell the right plot. Not impressed.... Read more
16th Sep 2021 (3 years ago)

S Larson

5/5 Stars
I have been dealing with Sam recently helping with my buy to let search, he has been very helpful and informative... Read more
Landlord
31st Aug 2021 (3 years ago)

E Mcgee

5/5 Stars
Fantastic service and couldn't recommend William H Brown enough. Megan was particularly helpful and very competent as well as the others in the office. Would highly recommend using them to anyone.... Read more
31st Aug 2021 (3 years ago)

J kara

5/5 Stars
Fantastic service start to finish. Special mentions to Megan, Sophie, Sam and Rob... Read more
28th Aug 2021 (3 years ago)

L Peers

5/5 Stars
I have had no issues with the company so far- 2 years of working with them.... well- Megan B at Lowestoft is the only person I speak to as she is very helpful and resolves issues as they arise quickly and is easy to communicate with.... Read more
Landlord
27th Aug 2021 (3 years ago)

E Collins

5/5 Stars
Quick and easy letting experience, by a friendly and knowledgeable team... Read more
Landlord
27th Aug 2021 (3 years ago)

Anonymous Landlord

5/5 Stars
The staff were very friendly, helpful and always happy to answer my questions really nice team... Read more
Landlord
24th Aug 2021 (3 years ago)

E G

5/5 Stars
Kirsten and Megan are amazing - thank you ladies for all your help and professionalism... Read more
22nd Aug 2021 (3 years ago)

Z Zarskiene

5/5 Stars
(Translated by Google) Very nice service (Original) Labai malonus aptarnavimas... Read more
9th Aug 2021 (3 years ago)

P West

1/5 Stars
Not helpfull .lost property waiting !!. After weeks of waiting. !!!... Read more
22nd Jul 2021 (3 years ago)

S Pounds

3/5 Stars
Not extremely efficient take a long while for tenancy agreements to be completed unless you keep on at them... Read more
Landlord
17th Jul 2021 (3 years ago)

D Beavers

5/5 Stars
Landlord recently moved the tenancy over to W H Brown from another and the process for us was as tenants was brilliant. A general house inspection was done properly and adhered to covid precautions etc. Super friendly staff and never had any problem getting through to somebody at the office when needed. And the young lady who inspected the property was so nice! Happy, cheery and very polite.... Read more
Tenant
1st Jul 2021 (3 years ago)

Kira

5/5 Stars
A very prompt and professional team at William H Brown Lowestoft. A special mention to Lydia who was super helpful and lovely! Couldn't recommend them enough.... Read more
30th Jun 2021 (3 years ago)

C Marlborough

5/5 Stars
While I’ve been house hunting in the Lowestoft area I’ve used William H Brown and always found them to be very professional and understanding. I have spoken to a few of the team but last time dealt with Lydia who went the extra mile to help me out. Thank you for assisting with my property search and I’ll definitely recommend you to friends and family.... Read more
30th Jun 2021 (3 years ago)

V Easter

1/5 Stars
Please do not rent through this company as you'll only be disappointed. Lack of communication, not helpful, rude and repairs take forever to be done. If you want your deposit back don't expect it to be pronto. They won't contact you, you'll need to do that yourself and wait months for it to even be given back to you. I will never rent through this company ever again.... Read more
Tenant
29th Jun 2021 (3 years ago)

L Smith

5/5 Stars
The team at William H Brown have been wonderful helping us with viewings whilst we are looking to buy a house. We have dealt with Lydia who has always been professional and helpful both during viewings and through our ongoing communications. We wouldn’t hesitate to recommend them to our family and friends in the area.... Read more
Buyer
28th Jun 2021 (3 years ago)

K Tibble

5/5 Stars
I cannot fault my experience with William H Brown Lowesoft, made me feel very at ease especially during covid times. Very well managed viewings, reliable and professional staff I highly recommend them.... Read more
28th Jun 2021 (3 years ago)

Kathy

5/5 Stars
I was uncertain about buying a small property to let out but Sam and the lettings team have been helpful, friendly and professional all the way. Megan is always cheerful and reassuring. I thought it might be difficult when the property came up for re-letting in the middle of lockdown but the team made it easy.... Read more
Landlord
8th Jun 2021 (3 years ago)

D baker

1/5 Stars
Absolute rubbish they don't want to help me and will not respond to my requests for updates on my house sale it's as if the do not care... Read more
Seller
8th Jun 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
Megan Bowers, has always been professional and helpful, nothing is ever to much trouble, she has made the whole process of renting a property easy and trouble free. ????keep up the good work!!!!!... Read more
Tenant
26th May 2021 (3 years ago)

L Sampson

5/5 Stars
We dealt with Robin Simcox and he was professional, polite, friendly and helpful. Nothing was too much of an effort even with our most ridiculous questions, he was there to answer. We also dealt with Sophie Skillbeck mostly over email but she was also very helpful, polite and friendly and also patient! Would recommend William H Brown for lettings .... Read more
Tenant
24th May 2021 (3 years ago)

S Emslie

5/5 Stars
Very quick acting on repairs, friendly staff, understanding and supportive???? Megan is brilliant? thank you for all you do!... Read more
21st May 2021 (3 years ago)

T Adams

5/5 Stars
Called up with a few questions about renting a property. Spoke with rob who was really helpful and friendly... Read more
Tenant
20th May 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
It’s been lovely living in our flat .but know it’s time to move on. William h brown have been very good if we needed anything they would get it done in the first instance.it’s been a pleasure to rent with them and Megan was allways friendly to talk to themon the phone we will miss them a lot we would definitely recommend thank you for everything.... Read more
Tenant
20th May 2021 (3 years ago)

D hedges

5/5 Stars
We have a rental property via William H Brown, today we had our home inspection and Megan came to do it, very friendly and professional. Great place to rent from.... Read more
Landlord
14th May 2021 (3 years ago)

M A

5/5 Stars
I Would like to praise Megan, she is very helpful, friendly and bubbly person. She is definitely a credit to your team!... Read more
13th May 2021 (3 years ago)

H Nice

5/5 Stars
Megan was very helpful in getting my tap fixed quickly and efficiently, this branch is always helpful and positive to deal with! :)... Read more
13th May 2021 (3 years ago)

I Banham

5/5 Stars
Rob has been an amazing help on my rental journey. By far the best agency I’ve dealt with.... Read more
Tenant
11th May 2021 (3 years ago)

K Blowers

5/5 Stars
Quality professional service. I carry out Energy Certificates for this branch of WHB. I have had the pleasure of dealing with Megan and Sophie recently who always helps with any queries I may have regarding jobs. Keep up the good work!!... Read more
11th May 2021 (3 years ago)

M Gaskin

5/5 Stars
To build on my pension pot I have acquired a small portfolio of rental properties. As I have invested a great deal it was really important that the tenants took care and enjoyed living in them. To this end I spoke to Sam Ellis, who over the last three years has found me lovely people and took every opportunity to make sure we were all happy. I am pleased that Sam has now been made Rentals Manager which is fully deserved. If you are thinking of going down the rentals route then you can be sure that you will be given every assistance by Sam. A true professional in these difficult times.... Read more
Landlord
10th May 2021 (3 years ago)

R Squibb

5/5 Stars
I have always found the staff helpfull, friendly, very professional, a pleasure to deal with. I would recommend them.... Read more
10th May 2021 (3 years ago)

Anonymous Tenant

5/5 Stars
We cannot express enough how the Lowestoft branch staff excel in their roles. For the past year or so Megan has been looking after us & we cannot praise her enough. Any questions we've asked, she's always found the answer & replied to us swiftly. Nothing is too much trouble. Megan is very polite & very professional & is an asset to the Lowestoft team. She's very honest with us & takes pride in her work. Highly recommend renting with William H Brown & if you have Megan looking after you, you'll have hit the jackpot :-)... Read more
Tenant
5th May 2021 (3 years ago)

J Hunt

5/5 Stars
Had Robin Simcox, was great helped making my first place an easy transition. Would definitely recommend William H Brown.... Read more
2nd May 2021 (3 years ago)

J Reader

5/5 Stars
Thinking of relocating, Sophie was Bright, friendly and cheerful. Extremely helpful with her knowledge of the local area, professional and accomdating for all of my requests Highly recommend.... Read more
1st May 2021 (3 years ago)

J McLintock

5/5 Stars
Prompt and reliable service from all at William H Brown Lowestoft. Megan is always friendly and efficient... Read more
1st May 2021 (3 years ago)

rbrtpryr

5/5 Stars
I had the best ever experience when dealing with my rental properties and with help getting a new property. The “Team Lowestoft” were fantastic and their communications were first class We knew exactly where we were in the process at all times.... Read more
Landlord
1st May 2021 (3 years ago)

S morten

5/5 Stars
called up and spoke to Mr Rob simcox, had a couple of question's about a property to rent, he was very helpful and answered all my questions without fail and very professionally, cant fault his customer service best in the retail profession.... Read more
Tenant
1st May 2021 (3 years ago)

L Robinson

5/5 Stars
I currently rent from William H Brown and Megan Bowers has been an absolute pleasure, she has been incredibly helpful, contacting us consistently whenever there has been any queries or following up and any issues we may have been having. Honestly I cannot fault her in the slightest.... Read more
Tenant
1st May 2021 (3 years ago)

P Ashby

4/5 Stars
A good local estate agency. This company has hung in to help promote our house sale. The staff are clued up and very helpful.... Read more
Seller
30th Apr 2021 (3 years ago)

S Wright

5/5 Stars
I registered with William h brown today. I was greeted by Sophie who was really understanding of my current situation. She was kind and professional, I hope I am able to find a property with this agent!... Read more
28th Apr 2021 (3 years ago)

L branson

5/5 Stars
Very helpful nothing was to much highly recommend... Read more
27th Apr 2021 (3 years ago)

M welsford

1/5 Stars
Appalling service from this agent. Discourteous and couldnt care less. Find a proper estate agent... Read more
27th Apr 2021 (3 years ago)

C Wickard

5/5 Stars
When registering with William H Brown I was greeted very politely on the phone and advised very helpfully by the lady on the phone. It was quick and efficient and I'm very happy and confident in the service they provide.... Read more
26th Apr 2021 (3 years ago)

C Beresford

5/5 Stars
i found them very help and very friendly. Megan is great when we have a problem she really friendly and gets the problem solved as fast as she can.... Read more
25th Mar 2021 (3 years ago)

C richardson

4/5 Stars
i found them very help full the process was very quick and efficient and business was tied up quickly... Read more
22nd Mar 2021 (3 years ago)

J Langman

5/5 Stars
Rented with William H Brown for a year. While there the property management team were first class. Megan was always helpful and dealt with everything as soon we called. We have since moved out and dealt with Rob and Sophie who made this simple and easy. Helpful the whole way through and nothing was too much bother. Couldn’t praise them enough. Highly recommend.... Read more
Tenant
18th Feb 2021 (3 years ago)

Sue

5/5 Stars
Renting through William H Brown I always deal with Megan Bowers, she is so helpful and really seems to understands when dealing with disability. She listens to what I have to say and she gets things right every time. I cannot recommend her enough.... Read more
Tenant
29th Jan 2021 (4 years ago)

K Block

5/5 Stars
Megan is absolutely fantastic if we have ever had a problem she has always there to sort it out for us, she is very polite, and excellent at the job she do. We always have a laugh on the phone couldn't be anymore happier with the service that Megan carries out for us she is a star ???????????? thank you Megan... Read more
29th Jan 2021 (4 years ago)

A Frost

5/5 Stars
Our house was listed for sale on Boxing Day 2020 with Open Day viewings held on 16th and 18th January 2021. We received 7 offers from the two open days and accepted a fantastic offer on 19th January 2021 from a perfect buyer. Our first contact was with Jamie Moxon, who has been OUTSTANDING! His advice has been invaluable and it's been a real pleasure dealing with him. We've also dealt with Lydia, who is lovely, Tara, who is a super efficient and competent administrator and Joe Durrant, who has been amazing. We're over the moon with the service we have received from William H Brown are also selling another property through them. We wouldn't hesitate to recommend William H Brown if you wish to sell your property with ease and achieve a superb outcome. Many thanks to the Lowestoft Team and when this sale completes we'll be visiting your offices with a case of champagne for you all.... Read more
Seller
20th Jan 2021 (4 years ago)

C claxton

5/5 Stars
We have been using William H Brown Lowestoft for several years now. The staff we deal with on a property rental are always very helpful. Megan has helped me on the last few occasions & has been very polite, efficient & extremely helpful. Can highly recommend Megan & her colleagues at the Lowestoft branch.... Read more
Landlord
14th Jan 2021 (4 years ago)

A Melchior

5/5 Stars
We have had great service from William H Brown over the two years we have rented our property, this week we woke up to no heating due to a boiler fault, after a quick call to Megan at WHB, we were back in a toasty house within 24 hours. Can't fault the service, Megan was polite, helpful, professional and went the extra mile in difficult times. Highly recommended.... Read more
Tenant
9th Jan 2021 (4 years ago)

R melchior

5/5 Stars
Megan B was very helpful and professional. Really appreciate the help.... Read more
9th Jan 2021 (4 years ago)

M Harper

5/5 Stars
I've been looking for a property for some time now. Sophie and Rob have been so helpful in trying to help me find the right property for myself and my children. I would highly recommend their services.... Read more
17th Dec 2020 (4 years ago)

C Vaughan

1/5 Stars
Great to start of with , then it comes to moving out , my god what a shambles not impressed at all . Landlady and office not communicating , false hopes and no evidential receipts produced when I ask for one , eBay refund faster and they have millions of customers... Read more
Tenant
9th Nov 2020 (4 years ago)

P Allen

5/5 Stars
I have been using WH Brown for a few years to look after my rental properties in and around Lowestoft & also Gt Yarmouth. Their service is second to none and I can honestly say I cannot find another agent that manages to locate tenants as quickly as they do. Very happy with the excellent service provided by both Megan & Sam.... Read more
Landlord
30th Oct 2020 (4 years ago)

Anonymous Landlord

5/5 Stars
Big thnxs to Sophie Sam and team needed a swift quick move and William h brown provided big thnxs to u all... Read more
Landlord
27th Oct 2020 (4 years ago)

D Taylor

5/5 Stars
Have always been very helpful found me a property in the area I wanted have had a few issues since moving in but everyone in office especially Megan have been extremely helpful... Read more
Tenant
20th Oct 2020 (4 years ago)

C Thorogood

5/5 Stars
Gina was very helpful,would highly recommend William H Brown... Read more
26th Sep 2020 (4 years ago)

K Melton

5/5 Stars
I just wanted to say thank you so much for helping rent my flat I am quite young and although my mum was a sales manager for years in a estate agent I was I needed the help and patience of Gina she is professional, friendly and answered all my questions and the rest of her team are lovely and helpful so excited to move In!!!! Thanks again to the lovely professional team I would definitely recommend you to anyone from Davina... Read more
Tenant
25th Sep 2020 (4 years ago)

C Thrower

5/5 Stars
Megan is a star! She has been very helpful, friendly and always responsive whenever I've had any queries or issues.... Read more
18th Sep 2020 (4 years ago)

Anonymous Tenant

5/5 Stars
Cannot thank agent Gina enough for all the hard work she has put into helping my family move from Scotland to Lowestoft , very professional patient and understanding , great communication would highly recommend William h brown Estate agents especially Gina... Read more
Tenant
9th Sep 2020 (4 years ago)

D Pullan

5/5 Stars
Sam Curtis at William H Brown has been great. During Coronavirus lock-down, my tenants decided to move and, fearing for my income, Sam re-assured me that he could and would find new tenants and he did, with the minimum of fuss. I wish all my business dealings were so straight forward. Also, upon receiving his call regarding this survey, I mentioned a couple of unresolved issues regarding my property and received an immediate response. Thanks, Sam!... Read more
Landlord
4th Sep 2020 (4 years ago)

C Langley

5/5 Stars
Gina was very helpful regarding our move and I can be quite annoying with my questions. Thank you Gina for your help. Caroline and Shane Langley... Read more
28th Aug 2020 (4 years ago)

H Terry

5/5 Stars
I am a client of Gina's and from the start she understood exactly what I was looking for in a potential apartment. I was a difficult client with very specific requirements but Gina perserverved with me! The day that a certain apartment was listed we literally called each other at the same time and I am now moving into my perfect forever home. Thank you Gina for all of your hard work and understanding my needs - I was registered with over 10 agents, none of which understood the spec / area that I required I will 100% recommend you to my associates / friends.... Read more
Buyer
28th Aug 2020 (4 years ago)

S ashton

5/5 Stars
Have had good dealings with this estate agent Gina has been helpful and when we thought everything had gone wrong she got us out the whole. Helped us right out would definitely recommend... Read more
28th Aug 2020 (4 years ago)

J Henning

5/5 Stars
I’ve recently had Gina dealing with my account and she is a pleasure to work with. Excellent knowledge and a professional attitude.... Read more
27th Aug 2020 (4 years ago)

C Bacon

5/5 Stars
I spoke with Gina Comerford from William H Brown about a certain property her communication, advice and detail was great. I would 100% recommend William H Brown. I found every worker I spoke to very easy to talk to happy and informative. Highly recommended.... Read more
26th Aug 2020 (4 years ago)

M Saker

5/5 Stars
Professional staff. Always very helpful.... Read more
17th Aug 2020 (4 years ago)

A Sener

1/5 Stars
Absolutely diabolical service. Staff member who was meant to be helping me was extremely rude and unprofessional. Would not recommend!... Read more
20th Jun 2020 (4 years ago)

B Dias

5/5 Stars
Great team... Read more
11th Mar 2020 (4 years ago)

Ilonka

5/5 Stars
The team at William H Brown Lowestoft, especially Joe and Reece, provided a first class service when we sold our bungalow. They were a pleasure to deal with throughout the whole process with regular updates and a very proactive approach in marketing and following up with potential buyers. We believe it was this which really helped to sell the property relatively quickly over the winter months. Thank you all again very much. Highly recommended.... Read more
Seller
12th Feb 2020 (4 years ago)

P Clark

5/5 Stars
Great staff, and it was quiet... Read more
7th Dec 2019 (5 years ago)

D Beales

2/5 Stars
Not very helpful and rude staff that try and look down to you... Read more
9th Nov 2019 (5 years ago)

H pritchard

5/5 Stars
excellent service, very helpful and kept me informed with regards my home purchase. very friendly and accomodating.... Read more
Buyer
2nd Oct 2019 (5 years ago)

K Leonard

1/5 Stars
One of the most expensive fees charged in the local area. Not actually sure what we paid for as there not even managing the property. Would avoid if looking to rent far better service and value for money at other local estate agents.... Read more
Tenant
28th May 2019 (5 years ago)

A Customer

1/5 Stars
Very difficult to get a call back or arrange a viewing. Then the agent doing the viewing did not want me there, would not show me around, had an attitude when I tried to look upstairs and repeatedly told me the property was not for me. Surely that's for me as a buyer to decide, and his job was to advertise/sell it.. He then suggested I viewed one nearby that was 35k above my price range. Subsequently I informed them I would not consider purchasing through them and that they were not to contact me again but it has still taken numerous attempts to get them to stop contacting me about other properties. Strange considering how difficult it was to get hold of them in the first place.... Read more
Buyer
17th Apr 2019 (5 years ago)

S Nurse

5/5 Stars
Sam Ellis was my contact when I was looking to rent a property and from the moment we made contact to completion the service I received from Sam was absolutely amazing, I cannot thank him enough for making the process of renting a property from WHB a pleasant and satisfying experience. This man is a credit to himself and an asset to your company. Kind Regards Gary James Bennett, Farrow Drive. Lowestoft... Read more
Tenant
18th Feb 2019 (5 years ago)

M Ward

5/5 Stars
I registered my details with William H Brown this morning and spoke to Sam, he was very efficient in asking exactly what I was looking for. I am looking forward to him searching for a property for me... Read more
23rd Jan 2019 (6 years ago)

P Hurst

5/5 Stars
Me and my wife viewed a property with Sam last night and had a great experience! Unfortunately the property wasn't for us but Sam's professionalism was brilliant, wouldn't hesitate viewing with WHB again.... Read more
23rd Jan 2019 (6 years ago)

H Wrench

5/5 Stars
I had a viewing with Sam Ellis last week and he provided a very professional service. He had the answers to any questions I had and was able to provide good knowledge of the local area. Would definitely recommend using William H Brown.... Read more
22nd Jan 2019 (6 years ago)

D Gibson

5/5 Stars
I have been very impressed with Brown's Estate Agents after a bad experience with another agent during last year. I am currently dealing with Sam Ellis who has secured a rental tenant for my property well within the first month. It has been a pleasure dealing with him and I have very much appreciated email response by return to any queries along the way. Thank you!... Read more
Landlord
22nd Jan 2019 (6 years ago)

T Gulliver

5/5 Stars
Sam Ellis has helped us with getting a new property, he as been so helpful and answered all our questions, and as kept us informed all the time and takes is time to explain, I would highly recommend him and his team thank you... Read more
21st Jan 2019 (6 years ago)

D K1_600

1/5 Stars
By far the worst estate agent in Lowestoft ,paid 1400 to move in a flat ,boiler went wrong was left 3 weeks with no hot water and gas all over Xmas n new year , wouldnt do nothing said they don’t look after my flat the landlord dose,Yet I paid the money to William browns , went to see a solicitor next thing iv got eviction notice 2montjs to get out all fir complaining about not haveing gas and hot water.... Read more
Tenant
15th Jan 2019 (6 years ago)

M Ashton

5/5 Stars
Sam Ellis has been extremely helpful and friendly in guiding us through the rental process. He is always professional, knowledgeable and quick to return phone calls and emails to us. Sam has been first class and we are very happy to recommend him.... Read more
Tenant
16th Nov 2018 (6 years ago)

B WINDLE

5/5 Stars
We, as a company who rent many from agents, properties throughout England, have experienced a very professional, friendly and helpful service from William H Brown Lowestoft. Although we have communicated with several of the branch staff our main point of contact has been Sam Ellis. Sam has delivered advice, suggestions and been the link between landlords, our property manager and our accounts team. Nothing has been to much trouble for Sam and his colleagues, always available to help. Communication has always been a strong point, together with a friendly and pleasant attitude. William H Brown, Lowestoft, is one of our 'go to' agents that delivers a service that would be difficult to better. Thank you Sam and the team.... Read more
Landlord
13th Nov 2018 (6 years ago)

R Rae

5/5 Stars
The team at William H Brown have been brilliant from first viewing, through the process of moving and beyond. Always responsive, friendly and professional. Particular mentions to Sam and Kirsten for their patience with us.... Read more
12th Nov 2018 (6 years ago)

A Ross

5/5 Stars
I have been working with William H Brown now for 2 years and my main contact has been Kirsten who has been a great person to work with. Sam also helped me find a property this year and it was very efficient! A great team to work for and I would definitely recommend to all.... Read more
9th Nov 2018 (6 years ago)

E Pur

5/5 Stars
Amazing agency, very friendly,helpful and very responsive. I have delt with few agency's when I was trying to find a house for rent but it's nothing like with William H Brown. Highly recommended from me.... Read more
Tenant
8th Nov 2018 (6 years ago)

T Tom

5/5 Stars
I have been a long term investor with WHB and found their service to be excellent. Kirsten in lettings has been my main contact recently and her enthusiam and positive attitude shows she really cares about both the landlords and tenants.... Read more
Landlord
5th Nov 2018 (6 years ago)

A Cole

5/5 Stars
W H Brown Lowestoft have found tenants for 3 properties on our behalf. They have been efficient and reactive to all our requests plus good value for money. We shall continue to use them... Read more
Landlord
21st Sep 2018 (6 years ago)

T Welch

5/5 Stars
We have moved house six times in three years due to work commitments and this is the first estate agents we have let a property from and never had any issues with! Any repairs were resolved quickly and efficiently. We moved into and out of the property with ease and deposit was returned in full. We have now settled down and bought our first home and if we ever sell then we'll certainly be using William H Brown thanks to their hard work and professionalism! Great, unrivalled rental team!... Read more
Tenant
21st Sep 2018 (6 years ago)

K kempson

1/5 Stars
AVOID IF YOU CAN, go down the road to howards for amazing places,... Read more
27th Jul 2018 (6 years ago)

A Vocals

1/5 Stars
Can't speak for the sales team, but the rentals team and the way they work is appalling. Myself, and a few others whom I know have had issues such as problems not being resolved, repairs not being done, having to pay for the repairs ourselves and not getting the money back. I wouldn't recommend these to my worst enemy.... Read more
Tenant
27th Jul 2018 (6 years ago)

E Baxter

5/5 Stars
Me and my partner are first time buys and Vikki was amazing she took all the stress of sorting a mortgage and much more away she went above and beyond for us I couldn’t of wished for anyone better at what’s meant to be such a stressful time , she made us feel so welcome and relaxed with everything and explained everything as we didn’t know anything she was always there day and night what ever we needed!! Vikki you are amazing thank you so much.... Read more
Buyer
26th Jun 2018 (6 years ago)

S Pickering

5/5 Stars
From the moment I walked into William H Brown I felt welcome and upon meeting Vikki I knew I'd be more than comfortable using her as our mortgage advisor. Being a first time buyer I felt the whole experience was going to be terrifying but she's made my husband and I feel really comfortable and informed throughout all stages so far. I cannot praise her enough for her professional nature but also for being so friendly and warm that she has made the process feel much less stressful for me than I thought it would be. I would highly recommend her to anyone looking for a mortgage advisor.... Read more
Buyer
26th Jun 2018 (6 years ago)

L Johnson

5/5 Stars
We have just secured a 5 year mortgage and life insurance with the help of Vikki. Nothing was too much trouble for her and she went above and beyond to find the products to meet our needs. We will be highly recommending Vikki to our family and friends. Trevor and Lisa... Read more
25th May 2018 (6 years ago)

G Emmott

5/5 Stars
WH Brown in Lowestoft were represented by Vikki Fulcher Mortgage Services Manager and she is knowledgeable dedicated and very committed to her work and customer absolutely recommended... Read more
2nd May 2018 (6 years ago)

P Property

5/5 Stars
Both Sam and Ellie are excellent at what they do. They work hard at matching tenants to properties and ensure that both the landlord and tenant have a good experience. I have been a client of the Lowestoft branch for 7 years and always found them to be professional and helpful.... Read more
Landlord
24th Apr 2018 (6 years ago)

K Roberts

4/5 Stars
Professional team using up to date technologies like Adobe verisign and with trusted back office support for check in a d maintenence.... Read more
16th Apr 2018 (6 years ago)

C Inger

5/5 Stars
William h brown Lowestoft have been in charge of two of our properties for the last couple of year's & have found them to be very efficient & professional, well done !!????... Read more
Landlord
16th Apr 2018 (6 years ago)

M drury

5/5 Stars
I went into William h brown estate agents to ask a few questions on a property I was looking at fantastic people very Friendly and helpful fully Recommend !!... Read more
10th Apr 2018 (6 years ago)

Sam

5/5 Stars
Excellent estate agents. Quality service as always... Read more
10th Apr 2018 (6 years ago)

H Wilson

5/5 Stars
Brilliant and efficient team who can’t do enough for you... Read more
8th Apr 2018 (6 years ago)

D Eagle

5/5 Stars
Fantastic service from start to finish, Charlotte was outstanding and very professional in taking all of our property requirements. Rachel showed us round a property in which we felt very relaxed and answered all our questions to a high standard. Iv been to a number of estate agents in lowestoft but have never recieved such a high level of service, and would highly recommend william h brown of lowestoft.... Read more
8th Apr 2018 (6 years ago)

C McCain

5/5 Stars
Excellent and friendly service. Had dealings with sales and lettings this week and both professional and helpful... Read more
8th Apr 2018 (6 years ago)

B Miles

5/5 Stars
I have been looking at moving to the area and contacted William h brown and they have been great. I also had a meeting with Vikki there mortgage advisor, she was very helpful and could offer me a fantastic deal. Highly recommended compared to other agents I have dealt with in the past.... Read more
7th Apr 2018 (6 years ago)

A kemp

5/5 Stars
Brilliant team, from Charlotte who registered my details, Rachel who showed me the houses and Vikki the mortgage advisor I received a first rate service. Highly recommend dealing with these guys.... Read more
6th Apr 2018 (6 years ago)

D Fitches

5/5 Stars
Fantastic friendly service, nothing is ever to much. Always kept updated and in the loop with what's going on and always happy to help. Highly recommended.... Read more
6th Apr 2018 (6 years ago)

J McGraine

5/5 Stars
From the first call in they whole team were brilliant. Ben was very informative on the valuation, Charlotte organised and attended all the viewings as I was at work and Vicky (mortgage) was able to find me a great deal to buy onwards.... Read more
Seller
5th Apr 2018 (6 years ago)

G Yendle

5/5 Stars
Registered my details to find a propert they provided excellent customer service! A brilliant team, would definitely recommend... Read more
31st Mar 2018 (6 years ago)

B Ellis

5/5 Stars
Registered my details with William H Brown to find a rental property. The Lettings team were very helpful and good at what they do.... Read more
Tenant
31st Mar 2018 (6 years ago)

S Sadler

5/5 Stars
Very professional team, great communication and excellent customer service. I would highly recommend... Read more
29th Mar 2018 (6 years ago)

R Adams

5/5 Stars
very professional team at Lowestoft William h brown I highly recommend them to everyone . very helpful and always a warm welcome from all the staff in the office. always kept informed and up to date , would not use anyone else ever again. thanks guys... Read more
28th Mar 2018 (6 years ago)

N faires

5/5 Stars
Had no problems Girls all helpful dealing with Charlotte was a pleasure they went with our request's... Read more
28th Mar 2018 (6 years ago)

N Ayers

5/5 Stars
Good lad who helped me search for a place to rent. Very quick and easy to get hold of.... Read more
Tenant
28th Mar 2018 (6 years ago)

K Wright

1/5 Stars
The saleman used his sales techniques to sound brilliant but actually we were VERY disappointed, we didn't even realise we were signed up just for Browns to sell the property so couldn't go with anyone else. The origional photographs were awlful and we had to ask for them to be redone the descriptions of our upstairs rooms sounded like there was no headroom just because a ceiling sloped slighly. he even argued with me and sid there was no head room for him however he was a very tall salesman and stood right against the wall which no normal person would do. They failed to advertise our BIG viewing day and even got the dates wrong, so we didn't get many viewing Because we complained we were allowed to bring Hart estate agents on board as well. The buyer was also with Harts but becuase they made the first enqiry with Browns they had to go with Browns, but really Browns made no effort to sell our property and we had to let it go cheaper than wanted because we found a property that we wanted and therefore needed a quick sell. Even their morgage adviser didnt help, harts morgage adviser said we could borrow nearly twice as much and have a longer mortgage enabling us to buy our dream property, I would NOT reccommend them in any shape or form.... Read more
Seller
21st Mar 2018 (6 years ago)

D Whalley

5/5 Stars
The team at William H Brown were great. Charlotte was the agent tat helped me, she asked the right questions to find out exactly what I was looking for in a home. She also arranged for me to see there mortgage broker; Vikki who was once again very helpful. She secured me a fantastic rate and helped the sale go through both quickly and smoothly. The team at William H Brown kept me fully up to date with what was happening and when and has since been in contact to see how my move went. I had initially contacted 3 estate agents to which 2 of them just didn't listen to what I wanted, my advice would be to just contact the one; William H Brown in Lowestoft!... Read more
Buyer
14th Mar 2018 (6 years ago)

P Corby

4/5 Stars
Richard and I have sold and purchased our property through WHBrown in Lowestoft and we have been really happy with their service . Charlotte in particular, her communication is gre and very friendly, and always keep in touch.We would have no hesitation in recommending WHBrown to other prospective customers.... Read more
Seller
13th Mar 2018 (6 years ago)

D MUSIC

1/5 Stars
They lie. Chest and rip you off. DONT USE .... Read more
20th Feb 2018 (6 years ago)

A Slade

1/5 Stars
I do no know how this estate agent stays solvent, they are useless. From cold calling to retention of rent deposits. The latest one is listing a property for sale with no authority! And undercutting the authorised agent to boot! Unfortunately l could not leave zero stars so the one star is to show they are just beyond simian.... Read more
Landlord
19th Feb 2018 (6 years ago)

A Best

1/5 Stars
I agree we are removing our property off the market with them as we have no regular viewings and no feedback on the ones we do have.seems they have no interest in selling property like ours.... Read more
Seller
17th Nov 2017 (7 years ago)

HBS

1/5 Stars
Avoid at all costs i have had none stop calls from this agent after asking to be removed several times from their calling list. Very pushy sales with unrealistic low evaluations.... Read more
24th Aug 2017 (7 years ago)
1
2
3
4
...
24
Next

Performance stats

% of asking price
We cannot show these stats publicly. To view these, you'll need to create an account.
Average sale time
We cannot show these stats publicly. To view these, you'll need to create an account.
Fee
We cannot show these stats publicly. To view these, you'll need to create an account.
Instantly compare agent fees and performance

Listings by number of bedrooms

Listings by postcode

Number of listings

Listing market share

Activity

All

New

Price change

Removed/Sold

More agents nearby

See more agents in Lowestoft

More William H Brown branches

See all William H Brown branches

Sold properties

Data produced by Land Registry © Crown copyright 2022.

Is William H Brown - Lowestoft the best agent for you?

Compare them with other local agents
Free
Data-driven
No obligation

Related posts

Estate agent leads a family around a potential new home.
Estate agent leads a family around a potential new home.

Estate Agents

What do estate agents do?

For each home sale there are several steps estate agents have to follow, and a minefield of legal requirements they have to comply with.

Read more

  1. William H Brown - Lowestoft
The Estate Agent comparison site
GetAgent LinkedIn iconGetAgent Facebook iconGetAgent X icon

For partners

Get in touch

020 3608 6556

Our lines are closed

We are a company registered in England & Wales, company number 09428979.

Copyright © 2025 GetAgent Limited