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- William H Brown
William H Brown Estate Agents
4.6
16,071 reviews
- Branches 132
- Properties for sale 10,553
- Average time to sale 15 weeks
About William H Brown
William H Brown have 132 branches and they mainly list properties in NR17, NR11, S11, S70, DN10, MK40, HU17 and PE21. Over the last six months, they've listed 10,553 properties, with an average time to sale of 15 weeks.
William H Brown fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas William H Brown operate, the average fee is 1.28%.
Get a quote for selling your property.Top performing William H Brown branches
- 1.William H. Brown - Castleford WF10
- 2.William H Brown - Wisbech PE13
- 3.William H Brown - March PE15
- 4.William H Brown - Doncaster DN4
- 5.William H Brown - Mexborough S63
- 6.William H Brown - Sudbury CO10
- 7.William H Brown - Stowmarket IP14
- 8.William H Brown - Grantham NG31
- 9.William H Brown - Bulwell NG6
- 10.William H Brown - Hoddesdon EN11
- 11.William H Brown - Harwich Dovercourt CO12
- 12.William H Brown - Loughborough LE11
Latest reviews for William H Brown
Anonymous Homeseller
2
Good personal interaction but the manager who appraised the home left the business shortly after. We had 3 viewings in 12 weeks and all found the location not ideal so this tells me they were not qualified properly. Reduced the price by £50k and had no movement on the property. Eventually took it off the market.
16th Sep 2024 (0 days ago)
Anonymous Homeseller
5
Always pleasant and happy to help.
14th Sep 2024 (2 days ago)
Anonymous Homeseller
4
Overall experience good
Not always contactable
12th Sep 2024 (4 days ago)
M Olyver
5
Lois and Matt are really professional and their customer service is extremely good. They are always available to address any queries we have throughout the process.
12th Sep 2024 (4 days ago)
C Hughes
5
A huge thank you to Farrah for helping my partner and I find our perfect rented home. We couldn’t have asked for a better agent, she was kind, friendly, and very helpful. The whole process ran smoothly, and I would definitely recommend William H Brown to others.
8th Sep 2024 (8 days ago)
Anonymous Homeseller
5
Antoniya Jackson has been so helpful and friendly. The whole process of finding tenants has really been smooth and easy. I would definitely recommend William H Brown to others.
7th Sep 2024 (9 days ago)
All 132 William H Brown branches
Anonymous Homeseller
5
Daisy was absolutely amazing. she always replied to messages and chased up anything we asked. Thank you!!!!
4th Sep 2024 (12 days ago)
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M Wright
5
Have had an amazing experience so far with Lucy, she has been so nice and helpful. Looking forward to working with her over our house purchase, thank you Lucy
8th Aug 2024 (6 weeks ago)
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Margaret
1
I have just been stood up for a viewing with William H Brown, which I had booked with the Banner Cross office.
I rang the office after waiting outside the property for 10 minutes, and was assured that the agent Hayley had my number and was on her way down to see me. I rang again after another 10 minutes and was told the same again.
I rang a third time after I had waited half an hour only to find that they had closed the office and gone home! I have just given up and gone home after an hour of waiting and no communication. Extremely disappointing and very unprofessional.
27th Jul 2024 (7 weeks ago)
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E A
1
I don’t know where to begin with how horrific the service has been. It has been nothing but stress. AVOID THIS ESTATE AGENTS AT ALL COSTS!
- Couldn’t even list the property details correct (basics such as number of bedrooms, street name). When I complained about this, the response was that it wasn’t the girls problem and to complain to someone else?
- Getting a response to emails is impossible. When I complained I was told it was due to annual leave (pathetic excuse - annual leave for 6 weeks with no out of office email put on? More like laziness and incompetence).
- They don’t tell you at the time of listing your property you are tied with them for 20 weeks. I formally complained regarding the contract Ts and Cs not being met with a request to leave our contract early and head office didn’t want to know! Nothing improved whatsoever.
- Finally coming to the end of my 20 week contract and I gave my ‘28 days notice’ to remove from rightmove and they did it immediately. Opposed to waiting 28 days, what’s the point in this policy if I ask you to leave my property on for 28 days and you ignore me and do it instantly?
- when I rang up to request to withdraw my property the young girl on the phone was rude. She wasn’t listening to a word I said so I rang again to ask her to send me something in writing to provide more assurance. She didn’t listen to my house number, told me my house had sold STC (obviously wrong), didn’t bother saying goodbye and hung up. Shocking customer service.
In response to your other 1* reviews, you reply saying if we want to discuss further to contact you. What’s the point? I’ve done it plenty of times and your service remains diabolical. I don’t want to publicly name and shame but private complaints don’t work.
If you want to sell your house in Barnsley, use anyone but these guys.
2nd Sep 2024 (14 days ago)
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J Taylor
5
From the bottom of my heart, thank you to Tarley and Clare for your hard work, patience and diligence over these last few months. You made the sale of our property as stress free and smooth as you possibly could. You were always available to discuss and deal with any issues or queries we had. We really couldn’t have done it without your expertise and guidance. Thank you again for all you have done for us, it’s much appreciated. Jayne and Mark
2nd Sep 2024 (14 days ago)
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R D'altilia
5
Daniel was a pleasure to speak to explained everything so easy for us to understand thank you
5th Sep 2024 (11 days ago)
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