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  1. Home
  2. Zone Letting - Edinburgh
Zone Letting - Edinburgh Logo

Zone Letting - Edinburgh

Closes at 5:00pm
30 St Stephen Street, Edinburgh, EH3 5AL
Zone Letting Edinburgh are an estate agent in Edinburgh. They mainly list properties in EH11, EH13 and EH15. Over the last 6 months, they've listed 5 properties, with 1 currently on the market. Most of the properties listed have 2 bedrooms. They list properties for sale on OnTheMarket.

Opening hours

  • Monday 9:00am - 5:00pm
  • Tuesday 9:00am - 5:00pm
  • Wednesday 9:00am - 5:00pm
  • Thursday 9:00am - 5:00pm
  • Friday 9:00am - 5:00pm
  • Saturday Closed
  • Sunday Closed
View all details

Zone Letting - Edinburgh Reviews (135)

Have you used this agent?
  1. 79% 5/5 Stars
    79%
  2. 1% 4/5 Stars
    1%
  3. 1% 3/5 Stars
    1%
  4. 4% 2/5 Stars
    4%
  5. 16% 1/5 Stars
    16%

M Queen

5/5 Stars
Zone were great. Moving in and moving out was very smooth. I had an issue early on with a boiler and I got a new boiler plus someone provided heating for me in the transition period. They also accepted my cat, which was super accommodating of them as not every agency accepts animals. I received my deposit back promptly.... Read more
25th Jan 2024 (9 weeks ago)

A Mira

5/5 Stars
I rented with Zone for 2.5 years and I'm not sure what the bad reviews are all about. Every time I emailed about an issue, it didn't take more than a couple of days for it to be fixed. I had a couple of instances when I had to follow up with emails, but isn't that normal?! I certainly have missed emails and have been delayed in my responses, at times, at work. Life gets busy and human error happens, I think as long as follow up emails are answered, I don't really find that to be a big problem. I think the best thing I could say is that I would definitely rent with Zone again and would recommend them to F&F, too.... Read more
22nd Jan 2024 (10 weeks ago)

S McDonald

5/5 Stars
Byram and the team have been responsible for the management of my flat for 14 years and have been amazing. It has really made the experience very light touch for me but they have been proactive in keeping the place in good order and almost always full. I have recently sold the property with them, to the tenant - I’m a big fan of theirs.... Read more
15th Nov 2023 (19 weeks ago)

Ken

1/5 Stars
Avoid - will legally evict you if possible to increase rent prices.... Read more
21st Oct 2023 (23 weeks ago)

T Pendlebury

5/5 Stars
Zone letting and the team of staff are fantastic. Rented a property with them for over two years, never once had any issues with getting repairs or queries answered. Always fixing things within 1-2 days maximum. They showed the utmost professionalism at all times. I would particularly like to thank Ross, who took great care of us from the first viewing until the end of our tenancy.... Read more
30th Aug 2023 (6 mo. ago)

Z Horne

1/5 Stars
Buy a working alarm for office on st Stephen Street. I'm tired of being woken up at 2am!... Read more
29th Jul 2023 (8 mo. ago)

M narayan

5/5 Stars
I would recommend them to both Tenants and Landlords, helpful and understanding team.... Read more
5th Jul 2023 (8 mo. ago)

S Small

5/5 Stars
I have rented a property from Zone Letting for the past 4 years and can confidently say they have been excellent! Incredibly unintrusive but always responded swiftly to any issues in the flat, and always handled repairs as soon as possible. I would highly recommend Zone Letting and want to thank Ross and Gosia for their excellent service and professionalism.... Read more
3rd Jul 2023 (8 mo. ago)

Tom

5/5 Stars
????... Read more
24th Jun 2023 (9 mo. ago)

G Boutselis

5/5 Stars
Hi. Please send me my landlord reference... Read more
24th Jun 2023 (9 mo. ago)

H Mcmorran

5/5 Stars
Great letting agency, I have let my flat through them for 5 years and they have been fab. Excellent communication, issues dealt with quickly and no gaps letting out my property. I've just sold my flat and the team helped me through the eviction and preparation for sale. Couldn't ask for more.... Read more
17th Mar 2023 (1 year ago)

S Wojslaw

5/5 Stars
Nice agency, professionals but for that flats and houses prices are to high that’s my only one issue... Read more
28th Jan 2023 (1 year ago)

S G

1/5 Stars
After viewing a property and making an application I was asked to give them a call to their office to discuss it, which I did. The person who answered the call told me that he didn’t know anything about it and will need a FEW MINUTES to look at the paperwork and just put down the phone. I was expecting him to give me a call so I waited all day but eventually just called them back myself. This time, the phone was answered by the agent named Eion Kelly, who showed me the property in the first place. When I told him that their customer service was really poor he just said that they are not going to let this property to me and put down the phone. Absolutely unprofessional and rude time wasters. I would give zero stars if I could. No wonder they play a very small part in Edinburgh property market compared to other agencies.... Read more
7th Nov 2022 (1 year ago)

D Gorman

5/5 Stars
Top Agency, would recommend to both Tenants & Landlords - efficient, friendly & on the ball.... Read more
3rd Nov 2022 (1 year ago)

J Edwards

1/5 Stars
Zone has put me and my wife through an absolute nightmare over the past few weeks. They let us a flat with a broken boiler, and with penetrating damp / black mold in the bedroom. Neither of these issues were apparent at the viewing a month prior - they assured us the boiler worked, and the previous tenant's belongings were covering up the damp spots. Being desperate for housing, we were willing to overlook the other red flags (massively outdated fittings, filthy carpet, bathroom door that wouldn't close). Then we moved in, and found it was completely unfit for human habitation. Zone are now treating this like it's our fault, and saying they can't give us back our first month's rent until they find someone else to rent the place out - and then they'll only give us back a portion of it, depending on how long it takes them to find that new tenant. Trouble is, that gives them a direct financial incentive to slow-walk the process: the longer it takes, the more of our money they get to keep. I've had to get a tenant's rights group involved just to have a chance at getting what I'm owed. In the meantime, I've lost sleep, money, and time, none of which I can get back. Avoid Zone Letting at all costs.... Read more
21st Oct 2022 (1 year ago)

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