We have just moved into a property rented by Savills and our agent was Harry Crisp. I have nothing but praise for Harry. From the moment of our first viewing (of a different property) to receiving the keys of this property Harry was professional, replied to all correspondence promptly, and was a true professional. The whole process was quick and easy and I wouldn’t hesitate to recommend Harry and Savills as a letting agent.... Read more
47 days ago
Warning if you are renting through Savills....(also note that many of the reviews are from one reviewers who reviewed only once.)
Initially we were happy with Savills until we came to the landlord wanting to move in and the contract hadn't been written correctly. We had 3 months to run but, as a large favour, we agreed to look for a house and found one we liked. We agreed to move during the school holidays and our busiest time of year for work. At the end of tenancy, they employed a different inventory clerk on the way out - to cut a long story short the exit inventory bore little relation to the inbound. The house was cleaned to a very high standard yet, despite getting Savills off the hook, they and the landlord withheld over £1000 for a small 3 bedroom cottage, sighting tiny marks and scratches which to any one else would have been wear and tear. We are of course going to the ombudsman but for anyone renting from Savills, make sure you read the contract and do not sign an inventory until you have gone through every page and agreed that its the same clerk on the way out or they will take your money and waste a huge amount of time. I will never use this company again in anyway...extremely unprofessional. Michelle Quinn the lettings manager should be ashamed of herself and the landlord David Roberts for ungentlemanly behavior... Read more
975 days ago