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- Addison Townends
Addison Townends Estate Agents
4.5
64 reviews
- Branches 2
- Properties for sale 48
- Average time to sale 14 weeks
About Addison Townends
Addison Townends have 2 branches and they mainly list properties in N14 and N21. Over the last six months, they've listed 48 properties, with an average time to sale of 14 weeks.
Addison Townends fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Addison Townends operate, the average fee is 1.62%.
Get a quote for selling your property.Top performing Addison Townends branches
Latest reviews for Addison Townends
Nurjan
1
Shockingly rude. My first experience with this particular estate agent and I'm so glad to say that I'm thrilled they showed their colours before I even rented a property from them. I booked a viewing through their website on a property they have advertised where the tenant would be out 'in June'. No mention of June 2025, just June, so anyone would assume June this year. Why would an estate agent communicate that so badly? I got a call back on Monday to confirm my viewing and the man I spoke to confirmed my 6:30pm viewing on Tuesday 13th August. He called me, so he had my details. I turned up at the property 45 mins early to scout the area, and thought I would give the estate agents a call to make sure someone would be meeting us there as no one had sent an email or any means of confirmation about this evening. I'm so glad I did because it really sealed the deal for me! No one provides their names when they answer the phone by the way, they just expect you to know who you spoke to. He was so impatient and rude in telling me I have it wrong because my details don't exist on their system, and there is no viewing arranged for tonight. Really? Is everyone at that branch incompetent? Why did one member of staff confirm and answer my questions on Monday morning and another tell me on Tuesday, there's no record of me on their system? YOU RANG ME ON MONDAY FROM THE DETAILS I PROVIDED ON YOUR WEBSITE.
To the rude, insulting man I spoke to tonight, please don't feel you are the only property I am viewing. I'm viewing many.. I just want to say thank you because I will never go near Addison Townsend again, nor recommend them. I hope your company provide you with basic telephone skills so you can in future, conduct yourself in a more professional manner. But thank you, you saved me from what could have been a total nightmare for £2,000 per month. Keep it.
13th Aug 2024 (27 days ago)
D Lee
5
Great experience across both fully managed letting and then sale which followed. The TEAM are brilliant; clear, fast, accurate responses which is critical with PropCo.
6th Aug 2024 (5 weeks ago)
L lowe
5
The sale took a few turns but the agent was excellent at keeping me informed.
Well done.
2nd Jul 2024 (10 weeks ago)
J Boot
5
The team were incredibly helpful with my sale and purchase. Highly recommend.
1st May 2024 (19 weeks ago)
J kay
5
Stephanie was amazing from start to finish, she couldnt have been more friendly , open and helpful. The process was made an absolute pleasure and we felt really supported.
2nd Mar 2024 (6 mo. ago)
J Conway
1
I would recommend avoiding this agency, I was disgusted with the behaviour of the lettings manager. Didn’t take my phone calls at the beginning and then we viewed the property and expressed interest just sent a contract. We didn’t sign this within 2 days and then was sent some very rude and abrupt emails. I personally don’t want to be entering an agreement with and agency without speaking to them considering they will be my contact if anything went wrong with at the property.
Very rude and unprofessional.
23rd Jan 2024 (7 mo. ago)
All 2 Addison Townends branches
Nurjan
1
Shockingly rude. My first experience with this particular estate agent and I'm so glad to say that I'm thrilled they showed their colours before I even rented a property from them. I booked a viewing through their website on a property they have advertised where the tenant would be out 'in June'. No mention of June 2025, just June, so anyone would assume June this year. Why would an estate agent communicate that so badly? I got a call back on Monday to confirm my viewing and the man I spoke to confirmed my 6:30pm viewing on Tuesday 13th August. He called me, so he had my details. I turned up at the property 45 mins early to scout the area, and thought I would give the estate agents a call to make sure someone would be meeting us there as no one had sent an email or any means of confirmation about this evening. I'm so glad I did because it really sealed the deal for me! No one provides their names when they answer the phone by the way, they just expect you to know who you spoke to. He was so impatient and rude in telling me I have it wrong because my details don't exist on their system, and there is no viewing arranged for tonight. Really? Is everyone at that branch incompetent? Why did one member of staff confirm and answer my questions on Monday morning and another tell me on Tuesday, there's no record of me on their system? YOU RANG ME ON MONDAY FROM THE DETAILS I PROVIDED ON YOUR WEBSITE.
To the rude, insulting man I spoke to tonight, please don't feel you are the only property I am viewing. I'm viewing many.. I just want to say thank you because I will never go near Addison Townsend again, nor recommend them. I hope your company provide you with basic telephone skills so you can in future, conduct yourself in a more professional manner. But thank you, you saved me from what could have been a total nightmare for £2,000 per month. Keep it.
13th Aug 2024 (27 days ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
D Lee
5
Great experience across both fully managed letting and then sale which followed. The TEAM are brilliant; clear, fast, accurate responses which is critical with PropCo.
6th Aug 2024 (5 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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