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  1. Home
  2. ashtons.co.uk
ashtons.co.uk Logo

ashtons.co.uk Estate Agents

4.8
Average 4.8/5 Stars
232 reviews
  • Branches 5
  • Properties for sale 608
  • Average time to sale 14 weeks
Find out how we collect and process this data

About ashtons.co.uk

ashtons.co.uk have 5 branches and they mainly list properties in HP4, AL5, AL3, AL1 and AL8. Over the last six months, they've listed 608 properties, with an average time to sale of 14 weeks.

ashtons.co.uk fees

Estate Agent fees vary depending on the area and the level of service offered. In the areas ashtons.co.uk operate, the average fee is 1.13%.

Get a quote for selling your property.

Latest reviews for ashtons.co.uk

M Harris
5
5/5 Stars
Couldn't recommend highly enough, they are extremely professional and detail oriented. They were able to secure multiple offers on our property in a short period and help us decide the best buyer to accept. Their post sales team is also very helpful in getting the sale pushed along and keeping us up to date. Great job.... Read more
22nd Jan 2024 (5 weeks ago)
P Friend
1
1/5 Stars
My experience with Ashtons was far from positive, and unless significant changes are made, I won't be using their services again. The agents I dealt with were unprofessional and disinterested during both the move-in and move-out processes. Even simple tasks, like getting my name correct in emails, proved to be a challenge. The move-in process was needlessly stressful. Communication during the application process was consistently poor, with long delays before receiving updates or actions from Ashtons. I often had to follow up via email. Documents were frequently not sent or sent to the wrong email, causing confusion and further delays. On move-in day, things didn't improve. Ashtons failed to provide the keypad combination for the front door when handing over the keys. The apartment was still being cleaned during the move-in, forcing the removals team to work around it. The check-in inventory was taken at the same time, rendering many photos useless as surfaces were covered in cleaning products. I never received a copy of this inventory. Communication issues extended to interactions between Ashtons and the landlord, leading to conflicting information on initial payments. This created a rocky start between myself and the landlord over 'missing' payments. The lack of communication persisted, resulting in my deposit not being properly protected during my tenancy. Ashtons showed a shocking level of disregard for this issue, placing full responsibility on the landlord and refusing to address it. I was stunned that a professional lettings company had no checks in place for the legal requirements of their landlords. As a tenant of Ashtons, it's unsettling to know that you're not guaranteed protection by them. When I raised the deposit issue with Ashtons, their stance was clear – they prioritize landlords over tenants. They downplayed the significance of the unprotected deposit and the landlord's threats of unlawful deductions. They continued working with the landlord despite this. Seeking advice from Ashtons proved futile; they discouraged pursuing legal action for compensation, falsely claiming tenants don't win against landlords. Their attempts to manipulate me into feeling wrong for challenging the landlord were particularly disheartening. The move-out process lacked proper communication from the team. However, I appreciated Ashtons' effort to minimize disruption during viewings for the next tenant by organizing them all on one day. Ashtons must reevaluate their approach to tenants and acknowledge the serious matters they need to take responsibility for. At the very least, improved communication is essential. Tenants should be kept informed about Ashtons' role in the tenancy, rather than having their name in all communications and contracts, only to disappear when issues arise.... Read more
21st Jan 2024 (5 weeks ago)
H Byrne
5
5/5 Stars
Alex from Ashtons was great!! We did a viewing on Saturday with her and she was very professional and her knowledge about the property was excellent. Thanks again for your time Alex!... Read more
16th Jan 2024 (6 weeks ago)
N Kountourou
5
5/5 Stars
Viewing properties with Alex was a good experience - friendly, knowledgeable and efficient ????... Read more
13th Jan 2024 (6 weeks ago)
C Jones
5
5/5 Stars
Fantastic service from Colin & Kirsty in the Harpenden Lettings Team, excellent communication, really knowledgeable about the rental market and very professional. A pleasure to deal with.... Read more
5th Jan 2024 (7 weeks ago)
C Kennedy
4
4/5 Stars
Colin was super responsive and efficient and very easy to deal with.... Read more
15th Dec 2023 (10 weeks ago)

All 5 ashtons.co.uk branches

Ashtons - Berkhamsted Logo

Ashtons - Berkhamsted

158 High St, Berkhamsted, HP4 3AT
4.7
Average 4.7/5 Stars
M Harris
5
5/5 Stars
Couldn't recommend highly enough, they are extremely professional and detail oriented. They were able to secure multiple offers on our property in a short period and help us decide the best buyer to accept. Their post sales team is also very helpful in getting the sale pushed along and keeping us up to date. Great job.... Read more
22nd Jan 2024 (5 weeks ago)
See all reviews

Access detailed insights of how this agent performs

  • Average asking price achieved
  • Average sale time
  • Properties sold
Ashtons - Harpenden Logo

Ashtons - Harpenden

10 High Street, Harpenden, AL5 2TB
4.8
Average 4.8/5 Stars
P Friend
1
1/5 Stars
My experience with Ashtons was far from positive, and unless significant changes are made, I won't be using their services again. The agents I dealt with were unprofessional and disinterested during both the move-in and move-out processes. Even simple tasks, like getting my name correct in emails, proved to be a challenge. The move-in process was needlessly stressful. Communication during the application process was consistently poor, with long delays before receiving updates or actions from Ashtons. I often had to follow up via email. Documents were frequently not sent or sent to the wrong email, causing confusion and further delays. On move-in day, things didn't improve. Ashtons failed to provide the keypad combination for the front door when handing over the keys. The apartment was still being cleaned during the move-in, forcing the removals team to work around it. The check-in inventory was taken at the same time, rendering many photos useless as surfaces were covered in cleaning products. I never received a copy of this inventory. Communication issues extended to interactions between Ashtons and the landlord, leading to conflicting information on initial payments. This created a rocky start between myself and the landlord over 'missing' payments. The lack of communication persisted, resulting in my deposit not being properly protected during my tenancy. Ashtons showed a shocking level of disregard for this issue, placing full responsibility on the landlord and refusing to address it. I was stunned that a professional lettings company had no checks in place for the legal requirements of their landlords. As a tenant of Ashtons, it's unsettling to know that you're not guaranteed protection by them. When I raised the deposit issue with Ashtons, their stance was clear – they prioritize landlords over tenants. They downplayed the significance of the unprotected deposit and the landlord's threats of unlawful deductions. They continued working with the landlord despite this. Seeking advice from Ashtons proved futile; they discouraged pursuing legal action for compensation, falsely claiming tenants don't win against landlords. Their attempts to manipulate me into feeling wrong for challenging the landlord were particularly disheartening. The move-out process lacked proper communication from the team. However, I appreciated Ashtons' effort to minimize disruption during viewings for the next tenant by organizing them all on one day. Ashtons must reevaluate their approach to tenants and acknowledge the serious matters they need to take responsibility for. At the very least, improved communication is essential. Tenants should be kept informed about Ashtons' role in the tenancy, rather than having their name in all communications and contracts, only to disappear when issues arise.... Read more
21st Jan 2024 (5 weeks ago)
See all reviews

Access detailed insights of how this agent performs

  • Average asking price achieved
  • Average sale time
  • Properties sold
Ashtons - Redbourn Logo

Ashtons - Redbourn

48 High Street, Redbourn, AL3 7LN

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  • Average asking price achieved
  • Average sale time
  • Properties sold
Ashtons - St Albans Logo

Ashtons - St Albans

10 London Road, St. Albans, AL1 1NG
4.5
Average 4.5/5 Stars
Anonymous Homeseller
5
5/5 Stars
Brilliant service, no high pressure selling and really got and understood our position as seller. Good stream of buyers throughout the selling period. Would highly recommend!... Read more
22nd Feb 2022 (2 years ago)
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  • Average asking price achieved
  • Average sale time
  • Properties sold
Ashtons - Welwyn Garden City Logo

Ashtons - Welwyn Garden City

29 Wigmores North, Welwyn Garden City, AL8 6PG
3.7
Average 3.7/5 Stars
Anonymous Landlord
5
5/5 Stars
Sandy Gorton handled the renting of the property and was superb from the word 'go'. He had people round, he chased up to see how interested they were and if they weren;t, why not. His communication with me was excellent. I was kept in the loop throughout the process and, quite honestly, he was like a Knight in shining armour. It did not take him long to find us a tenant and we are very grateful for his hard work, perseverance and charm.... Read more
2nd Dec 2022 (1 year ago)
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  • Average sale time
  • Properties sold
1

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