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- ashtons.co.uk
ashtons.co.uk Estate Agents
4.8
436 reviews
- Branches 6
- Properties for sale 432
- Average time to sale 14 weeks
About ashtons.co.uk
ashtons.co.uk have 6 branches and they mainly list properties in AL3, AL5, AL8, AL1, HP4 and SG5. Over the last six months, they've listed 432 properties, with an average time to sale of 14 weeks.
ashtons.co.uk fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas ashtons.co.uk operate, the average fee (charged by all agents) is 1.14%.
Get a quote for selling your property.Top performing ashtons.co.uk branches
Latest reviews for ashtons.co.uk
J Sims
5
Incredible service from start to finish. The team went above and beyond to get my house sold and guided me through every step of buying and selling for the first time. Their support, communication, and professionalism made what could have been a stressful process feel smooth and manageable. I couldn’t recommend Aston highly enough. Thank you for all your help and support, if I ever have to move again, I will be sure to come back!
22nd Apr 2026 (12 days ago)
T M
5
Hitchin Branch.
Emily was fantastic!
Thoughtful, kind and understanding throughout the purchase of my property.
Emily replied to all my queries promptly.
Her professionalism and support made a stressful process much easier.
Highly recommend.
8th Apr 2026 (26 days ago)
S Bell
5
The Lettings team have been fantastic, they are professional, friendly and went above and beyond. Excellent teamwork by Kirsty, Nicola, Freya and Niamh
1st Apr 2026 (5 weeks ago)
Anonymous Homeseller
3
5 valuations before choosing agent - 3 at £575000 & 2 at £600000+.
Chose Ashtons because of their Assured Move scheme (which eventually buyers did not sign up to) & hope of higher price.
Ashtons struck lucky with buyers asking for a property in my road before my house was officially on the market. They negotiated well to achieve £20000 above asking price to keep it off the market.
My issues with Ashtons are the service & communication during the conveyancing. Nothing happened from my accepting the offer in mid December until mid January, not even a memorandum of sale. I had to chase this with Charlotte Turner, my sale progresser, who located it in a junk folder. I was promised weekly updates on the progress of the sale which did not happen - only sporadic contact. At the end of February/start of March I discovered, via my solicitor, that my buyers had lost the buyer for their house in early January but had since found a second cash buyer. The buyers had originally told Ashtons they didn’t need to sell in order to buy my house (true) but then decided to align their sale & purchase to ease the stamp duty. Why didn’t Ashtons find this out?
Conversations with Ashtons at this point and some improvement in communication. My buyers were “economical with the truth” on several occasions but Ashtons did not uncover this - my solicitor did when I asked .
Better progress in March resulting in exchange on March 25th & completion on March 27th. Flowers from Ashtons after completion.
31st Mar 2026 (5 weeks ago)
S Band
5
What lovely people! I was a purchaser - I always looked forward to viewings with Ashtons - I felt so comfortable looking around the houses and all staff were friendly, knowledgeable and efficient. Thank you. Veronica.
27th Mar 2026 (5 weeks ago)
All 6 ashtons.co.uk branches
Anonymous Homeseller
3
My initial experience with Ashtons was not very positive. However, once my son, who had previous knowledge of estate agency became involved Communication and general effort improved.
23rd Jul 2024 (1 year ago)
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- Average asking price achieved
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S Bell
5
The Lettings team have been fantastic, they are professional, friendly and went above and beyond. Excellent teamwork by Kirsty, Nicola, Freya and Niamh
1st Apr 2026 (5 weeks ago)
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Anonymous Homeseller
2
Used Ashtons as was a prospective buyer of a property they marketed. Not so many issues with the office but the sales progression team were always quite slow to respond and could never get through to the assigned person to my case.
Additionally used ashtons to sell my property and I feel compelled to share my deeply disappointing experience.
The problems began immediately. The agency provided an initial valuation to secure our business in July, only to suggest a £25,000 price reduction after just one week, admitting there was no interest.
Despite agreeing to the reduction, it did not correlate to an increase in activity which would lead to questions around marketing and resource as Ashtons list a lot of properties. By September, they had only managed to secure two viewings. We received absolutely no feedback from either of these viewings, despite requesting it, leaving us completely in the dark.
Lastly thier fees are quite opaque and if youre new to selling read through everything very carefully. In the non flex fees there are baked in withdrawal fees that ensure ashtons get paid regardless if they sell or not. Which gives them little incentive to really push your property in my opinion. The alternative is you pay money up front to them to sell your property which is preposterous. Fundamentally all the agents use rightmove to market your property and that's where most people go to find houses.
In summary: an inaccurate valuation, negligible effort, a complete lack of communication, and a devious fee structure designed to charge you even when they fail to perform.
20th Oct 2025 (6 mo. ago)
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Anonymous Homeseller
5
Initially Ashtons overvalued our property, but have since reduced the price to the true market value, with our agreement of course.
16th Apr 2025 (1 year ago)
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S Band
5
What lovely people! I was a purchaser - I always looked forward to viewings with Ashtons - I felt so comfortable looking around the houses and all staff were friendly, knowledgeable and efficient. Thank you. Veronica.
27th Mar 2026 (5 weeks ago)
See all reviews
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
Find your nearest ashtons.co.uk branch
Find your nearest ashtons.co.uk branch
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