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- ashtons.co.uk
ashtons.co.uk Estate Agents
4.8
443 reviews
- Branches 6
- Properties for sale 489
- Average time to sale 13 weeks
About ashtons.co.uk
ashtons.co.uk have 6 branches and they mainly list properties in AL3, AL5, AL8, AL1, HP4 and SG5. Over the last six months, they've listed 489 properties, with an average time to sale of 13 weeks.
ashtons.co.uk fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas ashtons.co.uk operate, the average fee (charged by all agents) is 1.14%.
Get a quote for selling your property.Top performing ashtons.co.uk branches
Latest reviews for ashtons.co.uk
E Bukum
5
I wanted to say a massive thank you to Lauren, the Home Move Consultant, for all her help throughout the process. She has been exceptionally helpful. She is genuinely one of the best people I have worked with in this kind of process, and her support really stood out.
Thank you again, Lauren. Your help has been hugely appreciated!
2nd Jun 2026 (17 days ago)
E Bailey
5
The Ashtons team is incredible. Every person I have interacted with has been friendly, helpful and knowledgeable. What I love most is how human they are, it's not just about making a sell for them but they truly value their customers in their journey, whether that be in selling, buying or renting their home. Highly, highly recommend!
19th May 2026 (4 weeks ago)
J Hiller
1
Would not use their renting/letting service if you paid me. Kirsty is absolutely dreadful, rude, abrasive and arrogant. She made mistakes with how the property was advertised from an offer perspective and then doubled down rather than admit that she’d made a mistake. She interrupted me every time I tried to explain her mistake. I ended up hanging up on her because she's so infuriating.
Just admit you messed up????
Two days before the start date, they try and hit you with last minute ridiculous fees for things such as taking an inventory and getting the property in a professionally clean state. Awful, awful, awful.
Avoid at all costs.
To be absolutely fair, their sales department is fantastic. It is professionally run and they are very polite and courteous. Such a shame the lettings team is dog awful.
15th May 2026 (5 weeks ago)
J Witkiewicz
5
I can’t recommend Jake Jerome at Ashtons Hitchin highly enough! From day one, his communication was top-tier—I was never left wondering what the next step was. He has a fantastic, positive attitude and is incredibly friendly, making what can be a stressful process feel like a breeze. Truly a professional who cares about his clients!
11th May 2026 (6 weeks ago)
R curnow
5
I recently bought a property in St Albans through Ashtons. The service and attention to detail I received was exceptional. From my original contact everyone that was involved in my purchase were professional and very knowledgeable. The initial viewings were very impressive with the agent well briefed on the properties. They also listened to my wish list and found properties that fitted my brief. They were very flexible with appointments and arranged second viewings seamlessly. Once I was prepared to make an offer Ryan in the St Albans handled the initial stage. He was professional, friendly and was always available to answer any of my queries. The purchase was then handed to Hannah in the Harpenden office and again the service she provided was second to none. It made the experience very straightforward and actually quite enjoyable!
If you’re considering buying a property in St Albans I cannot recommend Ashtons highly enough. Exceptional service, amazing staff and the best Estate Agent I’ve ever dealt with.
Thank you….I love my new home!!
1st May 2026 (7 weeks ago)
All 6 ashtons.co.uk branches
Anonymous Homeseller
3
My initial experience with Ashtons was not very positive. However, once my son, who had previous knowledge of estate agency became involved Communication and general effort improved.
23rd Jul 2024 (1 year ago)
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E Bukum
5
I wanted to say a massive thank you to Lauren, the Home Move Consultant, for all her help throughout the process. She has been exceptionally helpful. She is genuinely one of the best people I have worked with in this kind of process, and her support really stood out.
Thank you again, Lauren. Your help has been hugely appreciated!
2nd Jun 2026 (17 days ago)
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- Average sale time
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Anonymous Homeseller
2
Used Ashtons as was a prospective buyer of a property they marketed. Not so many issues with the office but the sales progression team were always quite slow to respond and could never get through to the assigned person to my case.
Additionally used ashtons to sell my property and I feel compelled to share my deeply disappointing experience.
The problems began immediately. The agency provided an initial valuation to secure our business in July, only to suggest a £25,000 price reduction after just one week, admitting there was no interest.
Despite agreeing to the reduction, it did not correlate to an increase in activity which would lead to questions around marketing and resource as Ashtons list a lot of properties. By September, they had only managed to secure two viewings. We received absolutely no feedback from either of these viewings, despite requesting it, leaving us completely in the dark.
Lastly thier fees are quite opaque and if youre new to selling read through everything very carefully. In the non flex fees there are baked in withdrawal fees that ensure ashtons get paid regardless if they sell or not. Which gives them little incentive to really push your property in my opinion. The alternative is you pay money up front to them to sell your property which is preposterous. Fundamentally all the agents use rightmove to market your property and that's where most people go to find houses.
In summary: an inaccurate valuation, negligible effort, a complete lack of communication, and a devious fee structure designed to charge you even when they fail to perform.
20th Oct 2025 (7 mo. ago)
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Anonymous Homeseller
5
Initially Ashtons overvalued our property, but have since reduced the price to the true market value, with our agreement of course.
16th Apr 2025 (1 year ago)
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S Band
5
What lovely people! I was a purchaser - I always looked forward to viewings with Ashtons - I felt so comfortable looking around the houses and all staff were friendly, knowledgeable and efficient. Thank you. Veronica.
27th Mar 2026 (12 weeks ago)
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J Witkiewicz
5
I can’t recommend Jake Jerome at Ashtons Hitchin highly enough! From day one, his communication was top-tier—I was never left wondering what the next step was. He has a fantastic, positive attitude and is incredibly friendly, making what can be a stressful process feel like a breeze. Truly a professional who cares about his clients!
11th May 2026 (6 weeks ago)
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