Staff are excellent, especially Jake... Read more
Seller
2nd May 2026 (3 days ago)
J Sims
Incredible service from start to finish. The team went above and beyond to get my house sold and guided me through every step of buying and selling for the first time. Their support, communication, and professionalism made what could have been a stressful process feel smooth and manageable. I couldn’t recommend Aston highly enough. Thank you for all your help and support, if I ever have to move again, I will be sure to come back!... Read more
Seller
22nd Apr 2026 (13 days ago)
T M
Hitchin Branch.
Emily was fantastic!
Thoughtful, kind and understanding throughout the purchase of my property.
Emily replied to all my queries promptly.
Her professionalism and support made a stressful process much easier.
Highly recommend.... Read more
Buyer
8th Apr 2026 (27 days ago)

5 valuations before choosing agent - 3 at £575000 & 2 at £600000+.
Chose Ashtons because of their Assured Move scheme (which eventually buyers did not sign up to) & hope of higher price.
Ashtons struck lucky with buyers asking for a property in my road before my house was officially on the market. They negotiated well to achieve £20000 above asking price to keep it off the market.
My issues with Ashtons are the service & communication during the conveyancing. Nothing happened from my accepting the offer in mid December until mid January, not even a memorandum of sale. I had to chase this with Charlotte Turner, my sale progresser, who located it in a junk folder. I was promised weekly updates on the progress of the sale which did not happen - only sporadic contact. At the end of February/start of March I discovered, via my solicitor, that my buyers had lost the buyer for their house in early January but had since found a second cash buyer. The buyers had originally told Ashtons they didn’t need to sell in order to buy my house (true) but then decided to align their sale & purchase to ease the stamp duty. Why didn’t Ashtons find this out?
Conversations with Ashtons at this point and some improvement in communication. My buyers were “economical with the truth” on several occasions but Ashtons did not uncover this - my solicitor did when I asked .
Better progress in March resulting in exchange on March 25th & completion on March 27th. Flowers from Ashtons after completion.... Read more
Seller
31st Mar 2026 (5 weeks ago)
I have had excellent service from Ashtons on all 3 properties they have sold on my behalf. They are professional, empathetic and extremely knowledgeable. I can’t fault them and fully recommend them. I have used Ashtons in Harpenden and Hitchin.... Read more
Seller
16th Mar 2026 (7 weeks ago)
I Swift
Great experience with Ashtons, everyone is really helpful and friendly. Jake is always quick to respond and help out wherever needed. Appreciate their support!... Read more
26th Feb 2026 (10 weeks ago)
C fletcher
Recently completed the purchase of my first home through Ashtons Hitchin. Received an exceptional level of service throughout the whole process by Jake, Willow and the team, who were always happy to answer my questions and support when possible. Would highly recommend.... Read more
Buyer
5th Nov 2025 (5 mo. ago)
S Turner
The Hitchin team at Ashtons were fantastic. They are very knowledgable, no question was too stupid and they were happy to advise on many areas of the sales process and our particular situation. They put together a clear plan and implemented it really well from photos and marketing to supporting the decisions on choosing the right buyer.
We met with a number of agents but Joshua and Jake's knowledge of our property type and enthusiasm shone through. We would definitely recommend them.... Read more
Seller
24th Oct 2025 (6 mo. ago)
D Boa
We had a great experience with Ashtons Hitchin. The team were responsive, helpful, and straightforward throughout the process. Whenever any issues arose, they responded quickly and addressed them. Their commission was competitive, and they gave us a fair and realistic valuation of our home, not overinflated or undervalued. With their support, we secured an offer over the asking price. Courteous, professional, and easy to work with. We’d happily recommend Ashtons Hitchin.... Read more
Seller
6th Oct 2025 (6 mo. ago)
M C
I had a wonderful experience with Ashtons Estate Agents and I’d especially like to thank Jake for his support throughout the purchase of my first home. From the very first viewing, he was warm, friendly, and calm, which made the whole process feel far less daunting. His professionalism and reassuring approach put me at ease and turned what could have been a stressful experience into an enjoyable one. I’m truly grateful and would highly recommend Ashtons Estate Agents to anyone looking to buy a home.... Read more
Buyer
30th Sep 2025 (7 mo. ago)
A Dally
Fantastic... Read more
12th Sep 2025 (7 mo. ago)
C DYER
I’m so grateful to the team at Ashtons Hitchin, especially Josh, Jake, and Alison. Josh was outstanding in helping my fiancé and me buy our dreamy Victorian home. We couldn’t be happier, and we would highly recommend them to anyone!... Read more
Buyer
31st Aug 2025 (8 mo. ago)
C Hogg
We recently bought a property through Ashtons and we were impressed with their service. There were a number of offers on our property however Ashtons were professional and fair throughout the whole process of selecting the buyer. Overall a great experience.... Read more
Buyer
31st Aug 2025 (8 mo. ago)
A Campbell
Superb service from Ashtons. From a friendly face at the initial viewing through to a diligent and organised sales coordinator, Ashtons were excellent. Highly recommended... Read more
28th Aug 2025 (8 mo. ago)
N Winspear
Professional, knowledgeable, considerate and pro-active - that sums up our experience of the Ashtons team at Hitchin.
From our first interaction with Joshua and every single communication with him and his team since, right up to moving day, we have been impressed with Ashtons’ professionalism, local market knowledge and willingness to go the extra mile for their clients.
Joshua, Jake and Alison make a formidable sales team, are excellent negotiators and proactive communicators.
Hannah continued the good work post sale and got us over the line by effectively identifying and solving problems promptly with other stakeholders holders.
We have been impressed with Ashtons and wouldn’t hesitate to recommend their services for selling your property.
N Winspear... Read more
Seller
26th Aug 2025 (8 mo. ago)
T 01
Recently bought my first property through Ashtons. Had a really great experience with consistent communication and updates throughout to make the process easy and hassle free! Big shout out to Jake, Josh and Hannah for all their help!... Read more
Buyer
20th Aug 2025 (8 mo. ago)
E eLo
Just what we needed to get our house sold, no nonsense, honest talking, Jake was able to tell us what works made sense to do to help the house sell and what didn’t.... Read more
Seller
30th Jul 2025 (9 mo. ago)
E Bissett
Had a great experience with Jake, he's been super responsive and made the process easy for us!... Read more
28th Jul 2025 (9 mo. ago)
W Gill
I’d like you to thank Willow for her support over the last few months for a purchase that was far from smooth. Willow certainly went the extra mile and kept us informed at all times, providing guidance and advice where appropriate. An absolute star!
However……. We were wrongly informed on the second viewing (not by Willow) that the loft was boarded and was fitted with a ladder and light. Transpires this is totally incorrect!
Thank you for the response regarding my frustrations……that doesn’t help in the slightest. I’ll be contacting the senior team shortly with reference to this and a number of other issues.... Read more
Buyer
2nd Jul 2025 (10 mo. ago)
D Lintner-Marsh
We were very happy with Ashtons’ excellent service in selling our house and would recommend them highly. Joshua is switched on and brings a modern, sensible, proactive approach to estate agency.... Read more
Seller
26th Jun 2025 (10 mo. ago)
M Clare
Thank you for your hard work and determination getting my home sold - its been a long time coming but we got there in the end... massive thanks for all you help Willow and Joshua - great teamwork thank you... Read more
Seller
9th Jun 2025 (10 mo. ago)
D Ho
I want to sincerely thank Kay for her outstanding support. From organizing house visits to negotiating the price with the owner, her professionalism, patience, and dedication made the entire process seamless. Kay’s efforts were invaluable, and I highly recommend her and Asthons... Read more
Buyer
27th Nov 2024 (1 year ago)
K Ng
Joshua was a great agent - always on hand to help bounce ideas and helped to secure a buyer for my house and done in a very professional and personal manner.... Read more
Seller
25th May 2024 (1 year ago)
J wyman
Ashtons did a great job all round. Joshua went into great detail regarding the valuation as well as some great social media shots of our house which painted it on a fantastic light. He also worked with our eventual buyer to bring their offer up to his valuation. Grace then took over the rest of the process and was great at communicating where everyone in the chain was with everything allowing me to stay informed. Really happy with the service and would recommend to all.... Read more
Seller
24th May 2024 (1 year ago)
M Malone
Great Sevice from Joshua Bland when he sold our house for us. Top draw guy who knows the market like the back of his hand. Consultative, professional and above all, personable.... Read more
Seller
25th Apr 2024 (2 years ago)
J Kijewski
I would truly recommend this agent. I am really happy we had worked with Joshua on buying a new house and selling the old one. I was also very impressed with Simon working on the arranging of our mortgage. It was my best experience with the estate agency so far.... Read more
Seller
18th Apr 2024 (2 years ago)
S Kingsley-Smith
Ashtons provided excellent service during our recent house sale. Joshua in particular was very proactive and supportive during the process, and provided useful and timely advice. We liked that Ashtons provide a dedicated sales coordinator (Rebecca) once we had accepted an offer.... Read more
Seller
17th Apr 2024 (2 years ago)
S Doros
I had a very smooth buying experience with Ashtons from start to finish. Joshua in particular was very accommodating and made me feel valued, important and taken seriously. He was on the end of the phone willing to liaise with the seller when difficulties and challenges arose which made me feel calm and lessened my anxiety. A big difference to other agencies I’ve used in the past!... Read more
Buyer
16th Apr 2024 (2 years ago)
Very very disappointed with service; no enquiries or viewings; price adjusted incorrectly; removed fro sale before end of contract; fr sale board removed early......... Read more
Seller
23rd Dec 2023 (2 years ago)
R Taaffe
Jarvis Homes have worked with the Land and New Homes team on a number of our developments and are very happy with the professional service they provide. We have no hesitation in continuing our relationship on future developments.... Read more
Landlord
21st Dec 2023 (2 years ago)
K mclaren
The new homes department was very helpful and responded to all our questions and queries promptly.
We are very pleased with the service provided by them and will be looking to work with them on future projects.... Read more
Landlord
21st Dec 2023 (2 years ago)
A Sankaranarayanan
Really happy that we got the apartment that we were looking for. Thank you so much Jamie for helping us to find this one... Read more
Tenant
25th Aug 2023 (2 years ago)
A S
I love this place, it's really sooooo beautiful and calm place... Read more
21st Aug 2023 (2 years ago)
Á Varga
Jamie was a fast, helpful and proactive agent. Helped us solve a lot of problems in a unique situation.... Read more
1st Aug 2023 (2 years ago)
L T
Superb service from end to end by Jamie. He showed us the property in full detail, gave us advice and helped us settle the deal all in the space of 2 working days!... Read more
1st Aug 2023 (2 years ago)
Z Dub
Jamie at Ashtons handled our application professionally and guided us all through our application. I recommend their service to anyone who is looking to rent... Read more
Tenant
18th Jul 2023 (2 years ago)
O Zige
I appreciate that Jamie took his time to explain the process and i was updated every step of the way.... Read more
7th Jul 2023 (2 years ago)
S Chaudhuri
We are thrilled with Ashtons and the wonderful help they provided when renting our new flat in Hitchin. Jamie was extremely helpful in ensuring we got the property we wanted. He was always eager to help and ever present to answer any questions we had about the property itself or the renting process or anything really that pertained to renting the place. He was very accommodating of our requirements and always quick with advice or a joke to make the process of finding a new flat as smooth as possible. We highly recommend this guy if you’re looking to rent in this area. Thanks Jamie, for your amazing work!... Read more
Tenant
3rd Jul 2023 (2 years ago)
L kelly
Very good experience so far, Jamie has been very helpful throughout the process :)... Read more
3rd Jul 2023 (2 years ago)
R Manikkam
Great service from Jamie. Enjoyed the viewing process, allowed me time to view the properties myself, which helps the possible tenant really appreciate the apartment... Read more
29th Jun 2023 (2 years ago)