Had a viewing with Janie and was completely put off by her attitude and unprofessional behaviour. The property was beautiful and ticked all boxes but didn't go ahead with it only because of the how everything was handled by the agency.
Landlords be aware.
We were not told prior that we had less than 10 minutes to view the property.
on the day of the viewing, 30 minutes in advance we called the agency and informed that we would be 5 minutes late due to traffic to which Max Robinson mentioned that it was absolutely fine.
we then get a call from Janie, 6 minutes before the viewing that she would like us to come early. Clearly there was ZERO communication between the agents.
then followed by the whole rude attitude from Janie for being late when we had already informed.
We then visited the office, which is just by the road and spoke to some young bloke in Bracketts (guessing Max), to which he replied that he wasn't aware of her plans and can't respond to her behaviour
Absolutely ruined my Saturday that we drove 40 minutes one way and had to tolerate her unprofessional behaviour. Please Pull your socks up with communication and management.
explaining in detail in this review as well. Tiny detail just blew up, can't imagine if had gone ahead with them or listed any property with them.
Would surely not recommend.
12 weeks ago