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SUDBURY BRANCH.
Avoid at all costs.
Being a first timer buyer, no chain, we agreed to buy a bungalow for the asking price, the agent we were dealing with told us they would contact the owner and sort out the details but never got back to us.. Every time we rang for a update the agent we were dealing with (Olivia) was ‘out of the office’, but when I rang on a different phone number magically was in the office and answered the phone straight away.
We were told there had been a higher offer placed on the property we had agreed to buy for the asking price, but magically the property is still on the market but they have raised the asking price a extra £20,000..
We had to constantly ring daily to try and even get a update on what was going on. On one phone call we were also told by another member of staff, a week after our original offer to buy the property for the asking price, our offer had not yet been given to buy seller (even though we had been told it had been submitted), I have since found out this is actually illegal.
We were constantly misled with lies on who actually owned the property, one day it was a ‘trust’, then next it was a builder and a developer, then the next week a school.. We have since purchased a family home with another estate agent hassle free and months later have still not heard back from bychoice about our pending offer try to buy buying the property for the asking price.
UPDATE: Since leaving this review on Google, bychoice have been calling me, leaving messages 'to clear things up', shame they didn't put in this much effort when trying to sell a property.
At no point had we been told our offer had been declined. We were told 'we still cannot get a answer from the school, trust etc' until i checked the website and saw the property had gone up..... Read more
11th Jul 2023 (9 mo. ago)