This is the worst agency to work with. At first they appear to be very involved and engaged but it turns out all they cared about was getting the flat out of their hands and for me to pay for it. I have had the worst experience ever with them, it's worse than talking to a wall. Due to unforeseen circumstances I was obliged to leave the property to go back home and had an agreement with the landlord to break the contract while paying my duties to the agency for the whole term because that's only fair to them.
They contacted the landlord who had agreed to break the contract and sent them a written consent to move ahead with this issue. When I contacted the agency after that they said that head office was working on it but I had to keep following up until they said they changed their mind and I had to stick to the contract.
The agency then told me the flat was back n the market for viewing, yet they were not being responsive at all. I wanted to check how serious they were about this so I had a friend call them and try the experience. She requested some information and a video which they promised to send but NEVER did. Their only job is to LET a property NOT forget to send requested information.
I also had an issue with my mailbox key, it was not working and they kept telling me they will see what they can do about it. They never got back to me on this matter, I was the one who had to follow up on this several times. 3 months later now, I still don't have access to it.
Anyways, I don't recommend dealing with Cameron agency to anyone, not even my worst enemies. At first they were nice and responsive up until they got the money sent to their bank account. From there, they were not helpful at all, didn't put any effort to help me in any way, and never cared. So in other words, Cameron is the worst company to work with. I advice you to pass on any letting you see from Cameron even if you really like the flat :)
8 weeks ago