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© GetAgent Limited 2025
- Cameron Estate Agents - West Drayton
Cameron Estate Agents - West Drayton
Opens Monday at 9:00am
115 Station Road, UB7 7LT
Cameron is the estate agency that puts people first. From your first meeting to closing the deal, we’re by your side with no-nonsense, professional advice and a proper welcome.
When it comes to property sales in West Drayton, Uxbridge and the surrounding areas we’re the real, local experts.
Naturally, we’re dedicated to selling your house for the best price and to the most reliable purchaser. But for us, it’s about more than that-we want to support you on your entire moving journey.
Opening hours
- Monday 9:00am - 7:00pm
- Tuesday 9:00am - 7:00pm
- Wednesday 9:00am - 7:00pm
- Thursday 9:00am - 7:00pm
- Friday 9:00am - 7:00pm
- Saturday 9:00am - 4:00pm
- Sunday Closed
View all details
Accreditations
Cameron Estate Agents - West Drayton Reviews (89)
Have you used this agent?
90%
2%
0%
0%
8%
All (89)
Seller (22)
Buyer (16)
Landlord (8)
Tenant (18)
General (25)
Anonymous Homeseller
Absolutely fabulous agents. Knowledge and track record in the local market was excellent. They delivered exactly what they promised. Fantastic images for the property listing and numerous updates every week. They arranged lots of viewings really knowing their customer base.
Ahmad was amazing
Seller
17th Mar 2024 (10 mo. ago)
Anonymous Home Buyer
Adam from Cameron assisted me during the process and was really helpful with the all information needed and was really efficient to communicate. Was really helpful throughout the process. Would highly recommend them.
Buyer
29th Sep 2022 (2 years ago)
Anonymous Tenant
She has been very helpful from the start till we got the key!! Absolutely happy!!
Tenant
29th Aug 2022 (2 years ago)
Anonymous Home Buyer
Adam has very professional and positive approach and provided all information regarding property. I would recommend this company to my friends
Buyer
15th Aug 2022 (2 years ago)
Anonymous Home Buyer
Although I decided not to purchase the flat for personal reasons, my overall experience with the agent was pleasant. Adam Harris was my main contact and he was always helpful and polite. He always got right back to me and answered / or provided feedback on my questions.
Buyer
6th Jul 2022 (2 years ago)
Anonymous Homeseller
Great customer service and quick sale. Would have hoped for a few more viewings but happy the property sold.
Seller
20th Jun 2022 (2 years ago)
Davide
As a first time buying my apartment, i am having an amazing experience with Cameron West Drayton. The whole team is fantastic and willing to help me step by step. I want to mention Adam Harris. Very professional person, always ready to advise and support me. Thank you so much for everything Adam. You are a perfect example of professionalism and courtesy. I wish you all the best. Let's keep in touch.
Buyer
17th Dec 2021 (3 years ago)
Anonymous Home Buyer
As a first time buying my apartment, i am having an amazing experience with Cameron West Drayton. The whole team is fantastic and willing to help me step by step. I want to mention Adam Harris. Very professional person. Always ready to advise and support me. Thank you so much for everything Adam. You are a perfect example of professionalism and courtesy. Wish you all the best. Let's keep in touch.
Buyer
17th Dec 2021 (3 years ago)
A sharma
Excellent service always. Staff are extremely friendly and courteous. Lettings management is very good and they do what is possible to help and rectify any issues.
I use the full management service and hardly ever need to get involved.
Ketan , lettings manager, is very thorough and provides great reassurance and confidence that the people renting my property are highly vetted all checks done to make sure issues will further down the line are extremely rare.
I highly recommend Cameron estate agents.
Landlord
26th Nov 2021 (3 years ago)
A Khan
I had a very good and smooth experience in getting a good rental house for me. Ketan was fantastic! He guided me each steps very efficiently and was always there to help me with his knowledge. He was very friendly and professional and made me feel really comfortable. I have been extremely impressed with his willingness to accommodate my last minute viewing requests. I would definitely recommend him
Tenant
13th Nov 2021 (3 years ago)
D Shinfield
Cameron to me so far is the best agent as far as our renting goes. They are very quick in response and very active in getting viewings. Ever since hand our property to them, every week at least 2-4 viewing per week and we are very rewarded with an excellent family as the tenant. Absolutely A1 service and no reservation in recommending them 100%
Landlord
8th Nov 2021 (3 years ago)
J Sandhu
I found my new home (fingers crossed) with Cameron Estate Agents. Adam Harris was my first point of contact- very professional and friendly and showed me that he was listening to my requirements. Made the whole process very easy. Then I was in contact with Ahmad Sakhi who, again, was very easy to talk with and explained everything really well.
Now, in this last stage of the process, I'm dealing with the Charlotte Hood who is honestly great. Very quick to deal with queries and I feel valued.
5th Nov 2021 (3 years ago)
D H
I was very happy about their professional serivce. I been served by Mr Ahmed who is sales manager. He is so friendly, kind, honest and genuine. I was so impressed. Whoever want to sell their property I Highly recommended him !
Seller
28th Oct 2021 (3 years ago)
L Jasrai
Ahmad the sales manager at the West Drayton branch was absolutely amazing! He made the whole process super easy from the start and was very knowledgable in his field. He was very friendly and professional and made me feel really comfortable. He was able to answer any questions I had very efficiently. I am very grateful for all his guidance and support. I would definitely recommend him for future business.
28th Oct 2021 (3 years ago)
E Duprat-Borytski
Ketan was extremely helpful and professional during our apartment search. He just continuously showed his engagement with us as clients by responding quickly and providing us with all the information we needed to go ahead. Overall he facilitated the rental process greatly and I recommend to go through him for any rental/real estate issue /query.
Tenant
5th Oct 2021 (3 years ago)
L Botting
Very professional, personable team. Simeon, Adam and Ahmad always on hand to answer queries/advice etc. Charlotte was fantastic with after sales contact leading us through the process. Highly recommended. Brilliant team, thank you.
Seller
3rd Oct 2021 (3 years ago)
S Choudhry
Ketan was fantastic, extremely helpful with every query I had. Very professional, informative and friendly. He found my new home and it is perfect for me can't thank him enough for all the hard work and dedication. Nothing was too much trouble and he made the process so smooth and quick. Couldn't ask for more simple and easy process. Brilliant!!!!!!!!!!!!! Highly recommended
9th Sep 2021 (3 years ago)
B Mata
Ms Diergaardt has always been of great assistance. We strongly commend her for her outstanding professionalism and dedication
23rd Aug 2021 (3 years ago)
N baw
Simeon has been extremely helpful and sold our flat very quickly. Excellent communication, friendly approach and proactive in the process. Many thanks, couldn’t have sold the properties as quickly and with great value elsewhere!
Seller
29th Jul 2021 (3 years ago)
B Chandarana
I have dealt with Esmeralda Diergaardt at Cameron's West Drayton Office during my daughters occupancy at Apartment3 Station House. I must say that throughout that period , whenever we had any issues or required information, Esmeralda was on top of her game! She is not only very pleasant but ultra efficient in the way she handled all matters. It was a true pleasure dealing with her. A true asset to Cameron's and you must be very proud of her
Tenant
20th Jul 2021 (3 years ago)
R Verma
I have always found Cameron estate agents, professional reliable and efficient. I have had good tenants in my property, with payments received on time and maintenance work rapidly actioned. From the accounts and maintenance side of my experience i have to particularly call out the good work and proactive diligence of Michelle Mellars and Charley Murphy during my experience working with Cameron. Long may our work together continue!
Landlord
5th Jul 2021 (3 years ago)
M K
Excellent service from first contact to check in. Mr Ketan is a gentleman; very professional, friendly and efficient in every way. He accommodated my personal needs and guided me through each step of the rental process. I feel like he was very transparent and fully explained everything to me. I write this review from the comfort of my new home, exceedingly appreciative of the service i received. Thank you !
Tenant
17th May 2021 (3 years ago)
V giva
I am planning to buy my first home so I approached many estate companies. The most responsive estate agents are from Cameron.
I just made a call to inquire about a property which I found on primelocation, very next day Cameron arranged 6 to 7 properties viewing in a day and that was amazing as I didn't had good experience with other estate agents.
Special thanks to Simeon and Lucy. Lucy, was very professional and made us quite comfortable while viewing the property.
19th Mar 2021 (3 years ago)
L Niekerk
We have been dealing with this excellent agency in our search for a property to purchase in London. The service has been outstanding and we have been extremely impressed with their willingness to accommodate our last minute viewing requests. Whenever we requested more information, it arrived promptly and Clive and Victoria have been extremely helpful in supporting our search. Lucy accompanied us to two viewings and we were extremely impressed with her professional and friendly manner. She was always up to date with our requirements and nothing was too much trouble. We can highly recommend this agency, they really set the standard and many of their competitors don't come close.
Buyer
27th Feb 2021 (3 years ago)
S Kazmi
I would like to thank Nicola for a great service, efficient and very professional. We made the decision to rent the first property we went to see via Cameron as we liked it. Although we had some difficult situation due to our notice period with previous property, Nicola did her best dealing with the landlord and to secure the property for us. Very kind to answer all my queries with prompt replies via email/phone. All the communication and documentation went smooth. Met the landlord of our new property after few days and found him very nice and helpful. I will definitely recommend Cameron services to others if they are looking to rent in West Drayton.
Tenant
27th Feb 2021 (3 years ago)
M Pardo
From the first day I got in contact with the branch I had great results. Once I started to work with them to look for my new home, Lucie was very helpful and honest, while showing us the properties, that helped us to decide in what where looking for.
On further occasions, Simeon has been the excellent sales agent. He has been very helpful, and on top of everything .
From the buyer point of view, he has been very professional, knew everything we wanted to know and always been in contact with us when we needed assistance.
Buyer
17th Feb 2021 (3 years ago)
L B
I have been buying a house through Cameron and have to take the time to write a review (which I never do). I have spoken to a few members of the team over the past few months, but have to give a special shout out to Lucie and Victoria who have been excrptional in their tenacity, patience and delivery. They are professional, they keep me updated, they kept looking and looking and have good humour and personality with it.
On one occasion, Lucie even doubled back for my viewing so my patents could see a house with me when she didn't have to. Such commitment and such a nice person.
Would have no doubt recommending them to anyone if you want good service and fairness when buying.
Buyer
2nd Feb 2021 (3 years ago)
S Hamal
I have been renting since 2013 and being an international student in the UK at these pandemic times couldn't be harder but Ketan from Cameron had promised to move me in within a week's time (fastest ever) and that is what was delivered (considering everything was in place from my side). Fast, reliable and professional, couldn't recommend them enough. Best part about it- they have been very transparent with their procedures in how they handle all aspects of the tenancy, ranging from finances to the support after settling in. Best in the game.
Tenant
18th Jan 2021 (4 years ago)
S Al-Hakeem
Simeon, made the sale happen. He was well dressed, polite and personable and had a good attitude. Most of all I enjoyed his jovial personality. Cameron showed me the house a couple of times after offer so that I could take measurements of the room etc in readiness on exchange and completion. I would definitely recommend using Cameron Estate Agents again in the future.
Thank you Simeon.
16th Dec 2020 (4 years ago)
O Fletcher
We have recently sold our property with Cameron's West Drayton and I have been very pleased with the service and communication throughout the process.
Vicky, Simeon and Charlotte have all been great and I would recommend them to anyone looking to sell in West Drayton.
I also felt that they were brilliant with our purchasers as well.
Thank you team !
Seller
26th Nov 2020 (4 years ago)
R Arnosti
Are you looking to rent? You should talk to them. Extremely professional.
An special thank you to Nicola. She was always available to show properties, to answer all the questions and to clarify everything she could.
After a lot of properties we definitely found something that we were looking for. Thanks for everything Nicola!!
The property management team als is brilliant, they are always there to help!!!
THE BEST ONE EVER!!!!
Tenant
6th Nov 2020 (4 years ago)
N Burke
My boyfriend and I just moved into a rented apartment where Cameron’s are the overseeing estate agent. Nicola was so professional, responsive and supportive throughout the whole process, from the first viewing to signing agreements - I would highly recommend Cameron’s as an estate agent for anyone looking to rent in West Drayton
Tenant
3rd Nov 2020 (4 years ago)
S Sowah
Victoria has been very diligent with her service, very supportive and proactive. She always look for the best for her clients. I cannot imagine closing my deal at Cameron successfully without her. Great service all round. - Shaddrack
17th Oct 2020 (4 years ago)
G Menghi
I would recommend their service to anyone. From day one Ketan has been super professional, answering all my queries very quickly and gave us all the support we needed.
14th Sep 2020 (4 years ago)
L Wilkins
After a couple of dealing with other local estate agents.
Cameron’s came and took pictures of my property and within 4 hours had secured a deposit and vetted a working professional
Could ask for a better service.
Landlord
28th Aug 2020 (4 years ago)
M Curl
The service so far has been excellent,
26th Aug 2020 (4 years ago)
R Pant
Cameron's have been just superb - have used their letting services for over 10 years now and during this period there have been the expected turnover of tenants - but never has their been a vacancy of more than 2 weeks between tenancies! This is a testament to their efficiency and their professionalism. Thank you, Cameron's - for your 5 star service.
Landlord
13th Aug 2020 (4 years ago)
S Tahira
Nicola Tadman has been a pleasure to work with, very efficient and considerate. She found us our dream home! It’s just a shame that our property manager Emma is the complete opposite, maybe she needs more training.
Buyer
8th Aug 2020 (4 years ago)
Anonymous Homeseller
Victoria our agent was very friendly ,helpful and extremely professional she was available when ever I needed her and kept me updated on the sale of my property she was always available for advice when needed even through the COVID 19 pandemic
I would definitely recommend Camerons to anyone looking for an estate agent to sell their property
Seller
18th Jul 2020 (4 years ago)
P Watts
Thanks to Victoria & the team at West Drayton for their efforts during these trying times. Good communication & a professional approach at all times ensured the process was as stress free as possible. Highly recommend.
5th Jul 2020 (4 years ago)
R Eno
From start to finish I found Cameron to be a good choice. My agent, Ketan, was very professional, helpful and friendly. He explained the process thoroughly, helped us to negotiate a fair price, and made sure I understood what costs were involved.
We will not hesitate to recommend them to friends and family, as we believe Ketan and the agency Cameron have raised the bar to new levels.
21st May 2020 (4 years ago)
X Li
Cameron helped me to rent one very nice house. Nicole Kennedy as one of their staffs show professional skills and patience which helps me to get perfect live experience. I will definitely contact them again if I need to rent again.
Tenant
11th Mar 2020 (4 years ago)
J Barnes
Victoria at Cameron's West Drayton dealt with our purchase and sale with great passion and determination.
We felt that our move mattered to her on a personal level and nothing was ever to much to ask.
We had great communication and care throughout our whole sale/ purchase process.
Seller
8th Mar 2020 (4 years ago)
S Brace
A breath of fresh air after several months of a 'no interest' on my property sale. Very professional in all aspects keeping you up to date with how things are progressing. They are committed, very helpful and I would definitely recommend them, they would be my first choice in any future sale or possibly purchase I make.
Seller
8th Mar 2020 (4 years ago)
I Manickam
Cameron West Drayton is a real example for 'Customer first' mentality. Their well presented office is always welcoming and helpful. Agents and property managers are kind and listening.
Especially my property Manager Emma Olley deserves a special mention. She's very quick in responding to the mails and addressing the issues. It's really a 5 star experience to interact with my property manager. I will continue to prefer Cameron in future as well.
29th Jan 2020 (4 years ago)
S Chagamr
I am really happy with my current contract with Cameroon. They are thorough professionals and everything was handled perfectly. Thanks to Nicola for her excellent support
27th Jan 2020 (4 years ago)
D Rice
Brilliant estate agent, extremely helpful when moving in extremely helpful when moving out. Excellent property management deposit returned promptly on check out. Always welcoming in the office excellent friendly staff.
Wouldn’t want to rent anywhere else.
Tenant
23rd Jan 2020 (5 years ago)
S Serrao
Very welcoming people I have met since day 01, I have had interest in one of the property I was looking for. Very helpful and they made sure everything went smoothly for me, till the end. Very much happened on time as promised and always available on call. I could ????% recommend Cameron to anyone as they leave remarkable service till end. And Special thanks to Mr. Ketan, our agent.
21st Jan 2020 (5 years ago)
R Dhindsa
Victoria at Cameron Estates is extremely professional and puts the client at the heart of everything she does. I highly recommend Victoria and her team. They always get back to you immediately and provide you with progress updates. 5 stars!
28th Dec 2019 (5 years ago)
S Sheikh
I have been working with Victoria at Cameron on the purchase of a house and am pleased on how things have progressed so far. She has been at the forefront with the purchase ensuring a smooth purchase. Very helpful and experience agent.
Buyer
22nd Nov 2019 (5 years ago)
J Stallworthy
My husband and I sold our house in West Drayton in April of this year through Cameron.
We could not have a better service provided by Victoria, Trent and Eden who conducted themselves in a very professional and equally friendly manor. We had a deadline to purchase our dream home in Spain but had issues with our original buyer, where we pulled out. Eden pushed the boat out and found new buyers at the last moment, as for Victoria we could not thank her enough for the extra work and determination so we could meet our deadline. Victoria did not stop helping once the sale completed and was always available to assist with any questions or issues afterwards.
As massive thank you to Victoria, Trent and Eden for helping us to make our dream come true.
Seller
7th Oct 2019 (5 years ago)
K atab
I highly recommend to use Cameron Agency as your first choice due to their high professionalism. They are there to help you all through out the process from finding a flat to maintaining it to checking out. They respond to emails super fast and are very understanding if any issues occur. Overall I had a great experience with them.
Tenant
13th Sep 2019 (5 years ago)
L Thompson
The best estate agent in town! Ask for Victoria when you want to sell your property. I walked into the agent in my hour of need and was greeted by the most helpful, friendly lady I've ever met. Got viewing and offers within days as her communication skills and charisma are outstanding and was in constant contact throughout the process. After dealing with other agents I, would say from personal experience, don't go anywhere else except CAMERON, WEST DRAYTON.
Seller
9th Sep 2019 (5 years ago)
M Asokan
Had very good experience in getting a flat for rent, through Cameron. Nicola has been very helpful through out the process till we moved to the new flat. The whole process of finding a suitable home was made very easy for us. Thanks for the service.
Tenant
2nd Sep 2019 (5 years ago)
S Siddiqi
My property purchase went as smoothly as possible thanks to Cameron. Victoria was extremely helpful and considerate when helping me with the property search. Charlotte kept in contact with me throughout the process with regular updates. I would happily recommend them to my friends and family.
Buyer
10th Aug 2019 (5 years ago)
M Singh
Great team who offer a 5 star service and ensure your property has the right tenants. No hassle no frills, just a reliable service.
Landlord
29th Jul 2019 (5 years ago)
Henna
Great service from the beginning to the end. Clive, Trent, Charlotte and the rest of the team were lovely to deal with, they made the process run as smooth as possible, with lots of regular communication and reassurance. As a result me and my partner now own a lovely home. Highly recommend!
Buyer
1st Jul 2019 (5 years ago)
A Driver
Good experience with the whole process, questions were answered very promptly over email and referencing was painless. Very happy with the level of customer service we've received from Ketan. I think I received a call maybe 30 minutes after inquiring to view a flat, and within a day or so was viewing one suited to our needs and within our stated budget. Judging by our experience so far, we'd recommend this agency.
7th May 2019 (5 years ago)
M Gill
Clive and his team (under Victoria's watchful eye) ran an exceptional sale for us. Professional unit, with Victoria in particular exhibiting an amazing sense of ownership and care throughout the sale process. Put the effort in together with them and you are in good hands.
Seller
6th May 2019 (5 years ago)
M Davies
Excellent estate agents. Professional and supportive throughout the whole process.
Sales/marketing team were great, especially Trent, who clearly researches his properties prior to viewings, this research is clear by his ability to answer questions quickly an confidentially. Once the sale and purchase were agreed, Victoria and Charlotte did a fantastic job, chasing and resolving a number of complex challenges throughout the process, remaining positive, committed and professional at all times.
The thing that impressed me most about the team, was their dedication. All 3 of the team listed above, called, emailed, worked out of hours, on weekends and public holidays to secure the transaction, they certainly all went, well above the call of duty.
In short, I cannot recommend Cameron enough, Victoria, Trent, Charlotte are all a credit to the company.
Seller
23rd Apr 2019 (5 years ago)
S Arora
I had a very good experience renting flat through Cameron. Ketan from the Cameron team has been very polite and cooperative right from the flat viewing, to providing all relevant information about the flat and finally getting all the necessary administrative procedures completed to start my tenancy. The whole process of signing the tenancy agreement and referencing was completed online without me having to go to Cameron’s office even once. Thanks a lot !!
Tenant
23rd Apr 2019 (5 years ago)
H Ali
I bought my house through Cameron estate agents and at first I was skeptical as before my purchase I had dealt with estate agents who were unprofessional.
Victoria and Charlotte made me feel very welcome and fully updated me throughout my purchase, they dealt with any issues I had without fail and even after the purchase are still there for any of my needs, Cameron is more then an estate agency a they make you feel a part of the family. Highly reccomend them.
Buyer
14th Feb 2019 (5 years ago)
M cason
Victoria, Trent and the team carried out this sale in the most professional and compassionate manner, doing everything they could to progress the sale as smoothly as possible from beginning to end. They were very mindful that they were dealing with an elderly lady who was finding moving home difficult and made sure they offered support and assistance every step of the way. I cannot thank you all enough.
Seller
6th Feb 2019 (5 years ago)
V Lee
My experience with Cameron was a pleasant one. Had engaged them since I took over my property as my leasing agent for more than 6years, till the eventual sales of my property. The sales process was well handle and appropriate advice and follow up were done well. Thanks
Lee from SG
Seller
31st Jan 2019 (5 years ago)
M burnham
One of the most professional estate agents i have ever dealt with! Victoria is a credit to the team and industry assisting when needed and guiding my family member through the whole process from start to finish. The service provided was excellent and i would only ever get my family to use Victoria again. thank you for everything and i will be passing your details on to many of my friends and family who live in your area that will be looking to buy or sell.
10th Dec 2018 (6 years ago)
P Sibuns
I have to say I have bought and sold many properties over the years and never come across a team as knowledgeable and helpful as Trent and Victoria. I would recommend anyone looking to sell there property to West Drayton to use Cameron estate agents. Excellent service.
Seller
15th Nov 2018 (6 years ago)
J Donovan
The best agency i have ever dealt with by a mile! I would like to highlight Nathan Davis in particular had answers to all of my questions and very polite keep up the good work. I will be recommending Cameron to all of my family and work colleagues.
15th Nov 2018 (6 years ago)
M Chamberlin
I was recommended to use Cameron from a friend of mine, from my experience i felt like all the staff i have dealt with go above and beyond. My main point of contact was Nathan Davis, he is brilliant at his job so down to earth and personal. What a great guy!
Would highly recommend using Cameron.
15th Nov 2018 (6 years ago)
R Baqi
Cameron have provided a high quality service to myself and all my colleagues, in particular Nathan and Ketan in the lettings team. Both go above and beyond in ensuring they deliver the best service. Great duo!
14th Nov 2018 (6 years ago)
R Verma
Victoria & Charlotte dealt with the sale of my property and kept me abreast with all progress during the conveyancing process. They were both very helpful and I found the Cameron team a pleasure to work with from start to finish. This was after using another local agent unsuccessfully so it was refreshing to see the difference.
Seller
13th Nov 2018 (6 years ago)
J Mellett
I would like to thank Charlotte Hood for her tenacity and communication throughout the recent purchase of my daughters flat. Not sure we would have managed to complete within our timescales without your efforts. Also thanks to the friendly staff who worked with us on numerous viewings nothing was too much trouble especially Trent. I would recommend Cameron based on our experience thanks again Jacqui
Buyer
8th Jul 2018 (6 years ago)
B Neyazi
Google should introduce negative stars! I would love to rate this company a negative 100. Why?
Update: The director has responded below and attempted to defend their incompetence. None of their team has been able to provide an answer relevant to my queries. TDS was a long route which I didn't want to take.
These guys are just robbers in suits. Their T&C are unfair and designed to serve their own financial interest, what you say in a dispute situation does not matter to them.
I'm now determined to share my experience on trustpilot.co.uk. the power is in customers hand, I urge anyone to first stay away from this guys and secondly, if too late, share their experiences here and on trustpilot.
I rented a 2 bed flat through these guys. Although not much went wrong during my tenancy but they took me for a ride when it came to end of my tenancy and I wanted my deposit back.
They held all of deposit back because of cleaning charge and a window privacy film on the doors of living room leading to the balcony. The film was put on using water and washing up liquid. So because of £250 which was made up of 190 for cleaning and 60 quid for removal of the film, my whole deposit was held ransom.
The flat was handed back in spotless condition. The agent failed to prove to me where or which part of the property was not cleaned. During the thrilling 2 months battle and an eventual court filing, the agent had no evidence to charge for any of the claim they made and I was able to get my money back.
Problem summary:
1. Now according the refund policy, they should have paid the balance right away but did not.
2. The agent or landlord cannot enforce cleaning charge onto tenants - that's what the law says.
3. 2 months on, the window still had the privacy film on but I was charged for removal of this film - this was a shameless attempt to rob me of my 60 quid.
Update 1.07.2018; no one from your team has been able to comment on this point. Either you are ignorant or you know nothing.
4. I was dealing with a robot which had a "senior property manager" tag on and called Anna and who demonstrated experience of a school drop-out.
She was pathetic, incompetent and robotic who did not understand the case at all.
Update: in response to their response bellow; I have no interest in attacking your staff. My case was handled by a true incompetent manager. The public needs to know this fact. Hire people who can do the job if you care about your business reputation.
The outcome:
After 2 months of emails and court application I got my 250 back with an apology from the director. The director I have to say is capable and quite understanding.
Advice:
Do your research and know your tenants right and the law governing tenancy. Particularly around cleaning charges.
Clean your property properly at the end however you don't have to have it professionally cleaned. It's a scam. Cleaning companies charge 75 quid for a 2 bed 2 bathroom property but agents charge you many times more than that for it.
View estate agents as filthy leeches who will attempt to suck money off your pocket. Be prepared to fight them off with knowledge about your rights.
And avoid using Cameron estate agents.
Tenant
1st Jul 2018 (6 years ago)
G Gerits
Worst agency ever! They have cost me so much money! I lost at least 500 pounds. If I could I would bring them to court! I there was a report bottom I would use that one instead! One star is still to high
20th Jun 2018 (6 years ago)
J Leese
I used Cameron to sell a property in West Drayton. They were professional, polite and communicative. I would recommend them without hesitation.
Seller
17th Dec 2017 (7 years ago)
M Iqbal
Katie has been most helpful with her advice and services to me
26th Oct 2017 (7 years ago)
B Neyazi
Google should introduce negative stars! I would love to rate this company a negative 100. Why?
I rented a 2 bed flat through these guys. Although not much went wrong during my tenancy but they took me for a ride when it came to end of my tenancy and I wanted my deposit back.
They held all of deposit back because of cleaning charge and a window privacy film which was put on using water and washing up liquid. So because of £250 which was made up of 190 for cleaning and 60 quid for removal of the film.
The flat was handed back in spotless condition. The agent failed to prove to me where or which part of the property was not cleaned. During the thrilling 2 months battle and an eventual court filing, the agent had no evidence to charge for any of the claim they made.
Problem summary:
1. Now according the refund policy, they should have paid the balance right away but did not
2. The agent or landlord cannot enforce cleaning charge onto tenants - that's what the law says
3. 2 months on, the window still had the privacy film on but I was charged for removal of this film - this was a shameless attempt to rob me of my 60 quid
4. I was dealing with a robot which had a "senior property manager" tag on and called Anna and who demonstrated experience of a school drop-out.
She was pathetic, incompetent and robotic who did not understand the case at all.
The outcome:
After 2 months of emails and court application I got my 250 back with an apology from the director. The director I have to say is capable and quite understanding.
Advice:
Do your research and know your tenants right and the law governing tenancy.
Clean your property properly at the end however you don't have to have it professionally cleaned. It's a scam. Cleaning companies charge 75 quid for a 2 bed 2 bathroom property but agents charge you many times more than that for cleaning.
View estate agents as filthy leeches who will attempt to suck money off your pocket. Be prepared to fight them off with knowledge about your rights.
And avoid using Cameron estate agents.
Tenant
15th Oct 2017 (7 years ago)
A hamilton-young
Erica Hartmann the manager of West Drayton has dealt with the sale of my property efficiently, courteously and with an honest manner difficult to find in most estate agents these days. I am extremely impressed with the level of service and shall be using this company again in the future.
Seller
9th Oct 2017 (7 years ago)
L Bishop
Had exceptional customer service with, Erica Hartmann the manager of Camerons in West Drayton.The attention to detail was second to noone other, the prompt and enthusiastic attitude made the sale of my property a pleasurable experience, will highly recommend.
Seller
26th Jul 2017 (7 years ago)
J berrun
THIS IS TO WARN PEOPLE ABOUT THE FLAT OR SQUAT ABOVE QUINN! THE PEOPLE HAVE BEEN SEEN DEFECATING OUT OF THEIR WINDOW ON TO PEOPLE PASSING BY!!! THIS MADNESS HAS TO END.
1st Jul 2017 (7 years ago)
S Dawood
Looking for a flat or house to rent in Uxbridge or West Drayton. I highly advise Cameron Estate Agents. Meet Ketan he is very helpful. I will do a 360 photo for them next week
3rd Apr 2017 (7 years ago)
T Mint
Cameron's are probably the biggest agents in West Drayton. This has contributed to making them oily and smug. They are invariably snoooty and unhelpful. It's difficult to identify what they add to the buying process except another layer of difficulty. We wouldn't use them again for our next sale.
Seller
21st Mar 2017 (7 years ago)
M ibrahim
As a buyer Chris from Cameron estate agents was very helpful along with the rest of the team in West Drayton.
I did purchase a 2 bedroom apartment from them and the whole process went smoothly even tho it was stresful at times due to a difficult seller.
I would definitely recommend Cameron estate agents to anyone as they were brilliant.
Buyer
19th Jan 2017 (8 years ago)
A Bukowczyk
Superb. The were very proactive to sell my flat. Made whole process very straightforward. Special thanks to Sophie-Sales Progressor, who were extremely helpfull and very efficient. I would definitely recommend.
Seller
9th Dec 2016 (8 years ago)
G manoharan
They are quite professional in what they do. Compared to other estate agents this is really recommend. At the same it would be extortion when u r leaving the property as a tenant.
Tenant
19th Dec 2015 (9 years ago)
L Pusey
Cameron Estate Agents provided me with a 5* service throughout my letting transaction. A big thankyou to Mr Sharples and all of the Cameron Group.
Landlord
17th Nov 2015 (9 years ago)
C Chun
God help you if Gabriela Rutledge is your agent. She caused hundreds of pounds of damage through her carelessness and general stupidity, at no cost to herself or Cameron. The owners of the property footed the majority of the bill. Cameron was also unable to replace a broken dishwasher in our property for nearly 3 months, and I mean 3 months after the owners asked for it to be replaced. At 1225/mo, I expect a working dishwasher. The check out report was riddled with errors and, when we left before the last day of the month, our rent that was supposed to be prorated and reimbursed to us, was not. So we paid for the beginning of the next tenants' stay. My husband and I are in the process filing formal complaints.
Tenant
14th Nov 2015 (9 years ago)
S Boidron
As an overseas landlord, I have been highly dissatisfied with this property managing agent, particularly the Head of the Leasing Department, Michelle Mellars. She is very rude, does not look after your interests as the landlord and takes no responsibility for her negligence and the many mistakes of her team. They do no due diligence in selecting tenants, do no collect rent regularly, fail to do what you ask and do not communicate problems.
I am now taking legal action to try to recover 3 months of rent in arrears and stolen furniture from my last tenants, and filing a formal complain against Cameron Group to the Ombudsman, the legal body that protect the interests of landlords.
This is the worse agent I have had to deal with.
Landlord
20th Oct 2015 (9 years ago)
P Rawal
I thought Cameron team in West Drayton is excellent. They helped me in choosing the right property in time. There was no hassle arranging viewings, and they helped me all the way through the process. Good, efficient service. I specially like to thank Tristan Lee & Chris for their excellent service. Will definitely recommend!
11th Dec 2013 (11 years ago)
R Masih
Having bought through Cameron, i felt they kept me update to date with everything that was going on.
There was no hassle arranging viewings, and they helped me all the way through the process.
Good, efficient service. Will definitely recommend!
Buyer
4th Dec 2013 (11 years ago)
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