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- Hills Residential
Hills Residential Estate Agents
4.4
209 reviews
- Branches 2
- Properties for sale 372
- Average time to sale 8 weeks
About Hills Residential
Hills Residential have 2 branches and they mainly list properties in M30 and M27. Over the last six months, they've listed 372 properties, with an average time to sale of 8 weeks.
Hills Residential fees
Estate Agent fees vary depending on the area and the level of service offered. In the areas Hills Residential operate, the average fee (charged by all agents) is 0.94%.
Get a quote for selling your property.Top performing Hills Residential branches
Latest reviews for Hills Residential
T Lettings
1
Our experience with your company has been extremely disappointing. The behaviour of Jack and Chris was rude, dismissive and demeaning. Their approach made it clear that they had little interest in cooperating with prospective buyers or communicating in a professional and respectful manner.<br><br>In addition, we found that some of your property listings did not accurately reflect the information being presented on the property platforms, creating unnecessary confusion and wasting our time.<br><br>As the agency that describes itself as the “number one estate agent in Manchester”, I would suggest that greater emphasis is placed on customer service and communication. Buyers and sellers alike deserve to be treated with courtesy and respect, without passive-aggressive or dismissive interactions. Our experience fell well below the standard we would expect from a professional estate agency.
16th Jul 2026 (19 days ago)
P Eckersley
5
Very happy with the way Hills Estate agents. Very friendly and helpful. Especially Jessica, who a did a great job finding solutions to a couple of problems that came up in the exchange
1st Jul 2026 (5 weeks ago)
B P
5
You couldn't ask for a better agent than Chris at Hills, always helpful & informative! Easiest sale process imaginable.
18th Jun 2026 (7 weeks ago)
J Keating
5
Highly recommend Hills. Excellent communication and always someone at the end of the phone to answer queries. Professional yet friendly approach. Very proactive in marketing my property and no issue in relation to attending viewings when I was unable to be present. A great all round team!
2nd Apr 2026 (18 weeks ago)
J Sixsmith
5
I don’t normally leave reviews, but I do often read them. I would just like to say that I think bad reviews sometimes tell you more about the person that wrote them! (Good service goes both ways) I have recently sold with Hills in Swinton and had a brilliant experience. They were very proactive and the whole team was nothing but friendly & professional and they always gave me feedback and good advice. I understand that an estate agent can’t make someone buy a house, and people will only buy if the price matches the condition. John wwas very professional and gave me an honest valuation, chloe was great when she showed people around, and Chris and Taylor and Jack were always available and actually sold my house for more than it was on for! I also bought a house with another estate agent in Swinton and they were nowhere near as good as Hills to deal with. I would definitely recommend Hills to anyone who wants to sell.
28th Mar 2026 (18 weeks ago)
H Eastwood
1
Awful experience with Hills. As my wife has mentioned, we attempted to sell our property with Hills, and they were simply unable to do so. Chris has replied below saying that it may be due to *in quotation marks* the standard of ‘refurbishment’… We went off THEIR valuation, not ours. And also dropped the price twice, as our property wasn’t shifting under Hills. If the (in their sarcastic words) “refurbishment” (when we actually spent £27,000 on refurbing the property from the sorry state it was in when we bought it), was not to their liking, then perhaps Hills should learn how to valuate the properties they’re marketing better.
The customer service from Chris, and colleagues, was god awful. Completely unprofessional, the office phone was answered in a completely dull tone as if they had been inconvenienced by us calling (we’re not the first person to say this too, clearly!)
We purposely waited until we completed on the property sale to leave a review, mainly to not tempt fate, but managed to sell 5 days after leaving Hills and changing agent, after it being on the market with Hills for months.
And finally, Chris mentioned a previous agreed sale for our property, it was by a complete time waster who they couldn’t even get hold of once we accepted their offer. Hardly something to use as a pointer.
I wish I had never ever dealt with Hills. By a country mile the worst agent I’ve had the “pleasure” of dealing with. Thank god I won’t be doing so again.
27th Mar 2026 (19 weeks ago)
All 2 Hills Residential branches
Anonymous Home Buyer
1
Avoid Hills Estate Agency at All Costs!!
I have spent the past year being over-promised and massively under-delivered by Hills. The experience has been nothing short of a disaster.
There has been a complete failure in communication from start to finish. I was repeatedly given “estimated completion dates” that never materialised, followed by weeks even over a month of no contact whatsoever. Because of their poor advice, I am now over £2,000 out of pocket.
The unprofessionalism is staggering. Staff openly discussed the seller’s personal finances, telling me the seller “had no money” and describing them as “an absolute nightmare customer.” Imagine paying Hills thousands of pounds to sell your property, only for them to bad-mouth you to the buyer. Completely unacceptable.
Given this behaviour, it’s no surprise there are so many negative reviews online.
I submitted a formal complaint and received a response from Charlotte today no empathy, no apology. If this is how a director behaves, it’s clear why the rest of the staff follow suit.
If you value your time, your money and your sanity, avoid Hills like the plague!! Useless!!
10th Nov 2025 (8 mo. ago)
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- Average asking price achieved
- Average sale time
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T Lettings
1
Our experience with your company has been extremely disappointing. The behaviour of Jack and Chris was rude, dismissive and demeaning. Their approach made it clear that they had little interest in cooperating with prospective buyers or communicating in a professional and respectful manner.<br><br>In addition, we found that some of your property listings did not accurately reflect the information being presented on the property platforms, creating unnecessary confusion and wasting our time.<br><br>As the agency that describes itself as the “number one estate agent in Manchester”, I would suggest that greater emphasis is placed on customer service and communication. Buyers and sellers alike deserve to be treated with courtesy and respect, without passive-aggressive or dismissive interactions. Our experience fell well below the standard we would expect from a professional estate agency.
16th Jul 2026 (19 days ago)
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Access detailed insights of how this agent performs
- Average asking price achieved
- Average sale time
- Properties sold
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