5

I would like to start my review by talking about the new law that came into effect this year, " the renters rights act", so many Landlords have sold their properties due to this law. I had an estate agent last year. The agents were great at the start but, once they received the payment for their services it seemed as if I was no longer of importance to them and as such would not hear from them promptly with any concerns I had regarding the new laws. I needed to know how the new law affected my current tenants and any potential tenants I may have.<br><br>I have had a HMO rental for the last 12 yrs, every year I've had to keep changing agents due to the lack of proactiveness. They are great until they've been paid and then its tumbleweeds.<br><br>I engaged an agent that specifically deals with HMOs, the agent that I hired had started the vetting process. Six weeks before the tenancy started they said that they were not going to continue, at this point I was doubtful I would find anyone to help. It was at this point that I contacted Angela from Mather Marshall, she assured me that everything could be done in time and passed me onto Hayley and I must say they have been superb all the way through. They have been constantly in contact with me, have been professional and informative and have gone above and beyond to help me through these unsettling times. They have assured my tenants and to be honest made the process as stress free as possible for all concerned. I would highly recommend them.... Read more
2nd Sep 2026 (15 days ago)