Utterly appalling. Do not keep promises, flagrantly breach their own code of practice, clueless on fire safety regulations, repairs take ages and several abortive attempts to get vaguely right, and worst of all, agents and their contractors repeatedly let themselves into the property with their own key unannounced, whether tenants are in or not. Treat tenants with contempt, if not to their face, then by their actions (or lack of them). Avoid this agency at all costs - just read other reviews.
2 years ago