Excellent professionals and courteous gentlemen, who are proactive in their follow up, Ross and Jordan made us feel at at ease and are the reason we would strongly recommend Robertson Phillips, North Harrow office.
Our purchase ran into trouble, when the upper chain seller, (who confirmed they were not in a chain and were moving with family) decided at the last minute, to buy further. However, with good intent and respectful pursuance, Jordan requested the seller to stick to agreed verbal assurances of a "no chain" sale. Jordan even went as far as to speak with the upper chain solicitors and estate agent to align all for our purchase to go ahead on date as planned.
Even at the height of issues with upper chain and solicitor response delays (as is most common with property sales), Jordan and Ross would always respond to phones calls as also to emails and messages with honest and transparent updates.
The sale went through well finally, and we owe a lot for this to these two gentlemen at Robertson & Phillips.
6 weeks ago