We felt we had drop you a line to let you know how impressed we have been with you, your team and Rush Witt & Wilson in the sale of our house.
We were very confident to give you the contract following the time you spent with us on your initial visit and the consideration you took in both setting the price and the marketing strategy to be adopted.
Next, the quality of the sales particulars and accompanying photography was exceptional: we have previously needed to almost completely rewrite the details for other properties we have sold, but only needed to make nominal changes to produce the final signed off version.
Your staff did an excellent job in the viewings, with fantastic diligence in keeping to Covid guidelines and in their reassurances to us. We were delighted to receive fast and an acceptable offer following your negotiations with the buyers.
Finally, and perhaps more importantly, we have been really impressed with the sales progression. In particular both Hattie and Kate were excellent in chasing the buyers and their solicitors, providing us with regular and timely updates and responding to our requests for information and assistance. All of this achieved during what are very difficult times, and it has to be said with temperamental buyers and their slightly less than efficient and cooperative solicitors.
We are often the first to complain as we feel we have exacting standards, but we also believe in credit where credit is due, so we would appreciate it if you would pass our comments on to your team with our gratitude.
16 weeks ago