When putting up the sale sign on what now is our property Satchels damaged the gutters pipe which, it wouldn’t be a big deal, these things happen but they never fixed it. Before we actually bought the house, given the bad weather the pipe fell damaging the next door neighbours’s car, that’s how bad it was. We asked if it could be fixed before our moving date and nothing happened. Once the buying process was over we send several emails and called asking when they could send someone to fix it, to our last email they didn’t even bother replying. We saw the house for the first time in early July... we moved in the end of October. Obviously not enough time for Satchells to be professional and assume responsibility for something that to start with was not even a big problem...... Read more
11 weeks ago