15th Dec 2024 (6 weeks ago)
I've been disappointed with Hamilton smith, I rented with them and I still did not have a working shower after 1 whole year of rent, I had a continuous problem with mould that was constantly downplayed by them, the windows were not double glazed (even in 2023!) they were the original 1980s windows which had a really bad draft, I was promised on multiple occasions they would be resealed and they weren't ever done. When I initially rented the house the garden was disgusting; there was an abandoned pond full of rubbish & a garden full of weeds although I was under strict instructions to keep it cut every 3 weeks. -my neighbor in front (who also rented via them) never once cut her grass in the 18 months I was there, she left rubbish and cat food/poo all over my path, I had to cut her grass yet I lost deposit money for no given reason even after I spent over 500£ cleaning up the garden alone and fixing items in the house myself. I also found live wires left dangling in a old extractor vent, my other half was very disappointed and fixed that himself. It was a "nice" masionette in the countryside with parking but a neighbor who did absolutely nothing to take care of her property yet I felt punished for it. it was just so frustrating, I tried everything to keep it clean - to keep theassive amounts of ants from getting in constantly - to have a working hot shower - to try keep the mould out , just never got anywhere it felt like a waste of time. I really liked the house but Hamilton Smith weren't great, they didn't even turn up for inspections when they were booked costing me hours of unpaid work on several visits... They're better than Leaders that's for sure but overall not pleased in all honesty. They're a lot more organized than Leaders & seemed polite but also felt I was being talked to behind my back to the point where the maintenance man became very rude towards me even after volunteering in his own time to communicate and help me with house issues after his working hours which was very kind at least.... Read more