Just had a 3d scan done on our house and it's amazing how it's done. It's just like walking through it everything looks so good
Very Good at getting viewers and buyers. But the back office administration team is poor they found me a buyer. I was informed at the start of the sale back at the end of January that the buyer had purchased several properties from you and was a cash buyer and that it should go through quickly. We are now in May and it has only just completed.
The buyer of course was not a cash buyer but had a mortgage. Despite this I have not received any feedback from your company as the sale progressed. No information regarding the current position or any updates from their solicitor. I have made endless phone calls initiating contact attempting to find out why this process was taking so long.
Even at the end of the process every time I rang your staff simply mentioned the issue of the extra land at the rear of the property. This issue was addressed by my solicitor with a statutory declaration of adverse possession of land. Including a standard Insurance policy for legal expenses. This was completed in 3 hours yet your staff seemed unable to understand the basic principles of law or conveyance involved.
In this process You advised me that we were near completion when in fact we were not and I asked the tenant to leave for vacant possession. We were still 7 weeks from completion giving me a months loss in rent and the need to pay 2 months council tax.
I will of course not be using your company to sell the other houses in my portfolio and will be leaving feedback online for other sellers to view.
Friendly helpful staff , I had a great buying experience. Prompt responses to any contact and made to feel supported as a buyer during the longwinded legal process, (even though Reeds Rains were the vendors estate agent not mine!)
Thanks Steve, Andrew et al!
Avoid this company at all costs nothing but trouble and every time I've had a problem they have been no help we have a two week old baby and tryed for two months to get the problems sorted before she was born but again nothing done only care about money not about helping tenant's this is the Ashton branch of reeds rains others might be different but I would strongly advise to not deal with them!!! (And I will post this review on Facebook and twitter) disgusting how we have been treated!!
From our first visit to decide how much we would put the house on the market for , for the excellent night and day photographs taken, which made a beautiful book for buyers and for all the communication on prospective viewers, interests and feedback gained, to selling our house, we would definitely recommend Ashton-Under-Lyne branch. Staff were friendly, approachable and professional. We can’t thank them enough, we are sure all the work they did helped us sell very quickly .
Be good if u could get through to you. Dos no one answer there phones.
Amy at Ryder & Dutton in Mossley is a Superstar amongst estate agents.
First the bad points: absolutely none at all.
Amy is excellent at what she does. She is friendly, happy, enthusiastic, professional, experienced, and always keeps her promises. She is so helpful, nothing is too much trouble.
Phone calls are always answered quickly. If no-one is available in the office their headquarters pick up and get them to call you back quickly. emails are responded to quickly.
As we approached exchange and completion, problems arose with OUR solicitors: Amy was absolutelty brilliant in liaising with the vendors solicitors and myself. This really helped in getting things resolved, minimising the delay.
Helen also deserves a special mention: on the few occasions that I spoke to her it seemed that she was Amy's twin! She too was friendly, happy, enthusiastic, professional, experienced, and always kept her promises.
I have no hesitation in recommending Amy and the team at Ryder-Dutton Mossley. You won't find a better estate agents to sell your house (even online!)
Sold & bought through them twice now and the service had been superb both times. Would recommend them to anybody looking to sell or buy or for any general advice the staff are always happy to help.