You never know how much is the agent's input but I had a very quick sale with Cavendish, which all went very smoothly for their part. They were always on hand, always followed up queries when required (even when a little over and above their duty) and always friendly.
Very pleased indeed with the service, which is very unusual now - hence the reason for this review.
After being told they are open on Sundays (which they clearly aren't as it goes through to a call centre and the call centre have no idea about any of the properties that they have for sale)....I decided to pop in and see them on Monday. I walked in, not one person greeted me, in fact they looked at me as if I'd stepped in something and brought it into their office. I stood there for a good few minutes until I decided this is not the firm for me. They obviously don't care about my business!
We received excellent customer service from the team at Tate Rowlands, who took the stress out of selling our house. The sale went through smoothly and without any issues due to the support they provided throughout the process.
Terrible experience dealing with these. My advice-if you can use anyone else -do so!! We sold with Reid and Roberts in 2 weeks - they were great. We bought with NewHomes4u - they were absolutely 5 star! Talk about different ends of the spectrum in service!!
After the sellers pulled out on day of signing telling 3 sets of lies to different people (apparently we had pulled out?! Which left us homeless!!) the staff at Tate Rowlands said they were "horrified" and "so sorry" and they wouldn't deal with the sellers again as they had pulled out once before .... 4 months later it pops up on Rightmove that they are selling for them again!
Very pleased with the friendly approach to house selling provided by Rich, Beth and team, it was a stress free experience. Superb professional photos taken, very accessible with any questions and it's a massive benefit being open on Sunday's to arrange viewings. Sold house in good time. I believe NewHome4U offer best service and value in the area. Recommend.
Love this estate agent. They have helped me so much, I can really say they do go the extra mile. The best thing is I am not even selling my house with them. I contacted them due out of sheer frustration of not knowing what was happening with the delay of my sale. They were really friendly and kept to their promises of ringing me back. I would really like to thank Shelley and Ardwell they have been great. Thank you guys and please keep up the good work