S Baker
Thk u so much Janice all her staff fr Beresford Adams Holywell cudnt got over the line without ur help Thk u so much ????????... Read more
19th Mar 2025 (12 weeks ago)
J Twigg
The girls at Holywell branch where absolutely incredible! Made it so easy and explained everything thoroughly!
I do want to give a special mention to Iwan who made it possible for us to get our 1st ever house eventhough we weren't in the ideal situation! And Laura who helped us in the very first instance! You are all amazing!
Great company!... Read more
Buyer
13th Mar 2025 (13 weeks ago)
A Roberts
Recently bought a house through beresford adams in holywell. Janice who looked after us from start to finish was brilliant and kept us upto date through the whole process. We also had our mortgage through hannah based in the same office who again was brilliant and kept us in the loop and worked hard to ensure we got our home. Would highly recomend this branch and for those worried about the process these wondeful people willl make it a breeze.... Read more
Buyer
20th Jan 2025 (20 weeks ago)
D Thomas
AVOID!! REALLY unprofessional service, antagonistic staff made the whole process miserable. One day they ignore you, the next they demand everything from you at once. I will never recommend the Holywell branch to anyone.... Read more
11th Nov 2024 (7 mo. ago)
E Thomas
The team were so helpful - especially Nicola. It was quite daunting as we were first time buyers but Nicola was so lovely, she knew exactly what we wanted and would recommend other properties she thought we would like . We were always kept up to date and had such an amazing experience buying our first house. Would definitely recommend :)... Read more
Buyer
9th Jan 2024 (1 year ago)
S Voss
Fantastic service from the team at Beresford Adams Holywell. Kept me well informed throughout a daunting process of purchasing my first home and were always on hand if I wanted another viewing to measure up etc.... Read more
Buyer
7th Sep 2023 (1 year ago)
L brown
We had a very positive, fast moving experience. The team in Holywell were always very helpful, patient and personable. Nothing was too much trouble, we would definitely recommend.... Read more
14th Aug 2023 (1 year ago)
S Cummings
Excellent team providing first rate service. Friendly, efficient and highly professional. They all work really hard on your behalf and Nicola in particular was superb. Can't rate them highly enough... Read more
8th Mar 2023 (2 years ago)
T Lloyd
Made an appointment to view an empty property and the agent would meet us there. Over a few days I had two text messages (from a short code address that did not accept replies) confirming - including one at 07:34 on a Saturday. A further text message on the day asking me to confirm by phone, so I did. On arrival at the property five mins before the appointment, nobody there. Knocked on the door, nothing. Waited for fifteen minutes, nothing. Phoned the office several times, nothing but a message effectively saying "we're too busy to answer" and not accepting messages. Gave up and left. On contacting them later rather than an apology they suggested I'd gone to the wrong property. I can't even process this. Absolutely clueless and completely unacceptable. If you are selling a property you might want to think of other estate agents in the area. By the way, I WAS at the correct property!... Read more
18th Jun 2022 (2 years ago)
I Kulkowski
Purchased a property that was listed with Beresford Adams. Excellent communication from Leanne... Read more
Buyer
13th Apr 2022 (3 years ago)
C lace
Sold my house with Beresford Adams. Great customer service, especially from Leeanne who always kept in contact and did her best to push the sale through quickly . Thankyou.... Read more
Seller
2nd Mar 2022 (3 years ago)
J Williams
Excellent Customer service from Leeanne and her colleagues. They made the whole House buying process so much easier. Would recommend them to anyone, they were absolutely brilliant at every step of the way.... Read more
Buyer
8th Dec 2021 (3 years ago)
E Mlak

Holywell branch - avoid!!
At the end of Feb 2021 I put an offer on the house in Bagillt for the price of 227,000.00.
After reaching the point of 3/4 of conveyancing process we were told the price changed to 260,000.00 (9,5 months later!). As we were using Help To Buy scheme this fell out of the cap so we were left with no choice but dropping the deal. The price was not negotiable. Until today nobody knows when the house will be ready for completion (maybe Easter 2022) even if in Feb 2021 we were buying not the plot, but the standing house! The contractors changed during this 9,5 month ordeal and developers were very hard to reach and communicate. I was involved in never ending chain of people to finally get to the developer's chasing team who dependant of who you dealt with were trying to help or not. Developers are Quatrefoil just so you know - please avoid.
Clearly mistake of the branch left me with ongoing stress for 9,5 months, submitting mortgage offer twice (losing credit score) and bills to pay (valuation fees, lawyers). I cannot stress how much we lost by dealing with this company. Please don't make this mistake.... Read more
Buyer
8th Dec 2021 (3 years ago)
R Jones
Sold my first house through Leeanne at Beresford Adams Holywell. Excellent service from the start - always kept me in the loop (even on her days off). The whole experience of selling the house was a lot easier with the support of Leeanne and the team.... Read more
Seller
27th Jul 2021 (3 years ago)
N Catherall
Beresford Adams had two viewings lined up for the property before it even went live on the market. Leeanne Jones dealt with the sale and was endlessly helpful, responding to emails and calls promptly and even out of hours. She gave us confidence about the intentions of the buyer from the outset, identifying her correctly as a genuine purchaser, and the offer was accepted the day the house went on sale. Leanne thereafter dealt with the various parties involved in the transaction on our behalf quickly and always to our satisfaction. And importantly she was personable, polite and patient. She is clearly in the right job! We would have no hesitation in recommending her and her colleagues at the Holywell branch.... Read more
Seller
6th May 2021 (4 years ago)
D Price
Christine and Laura were perfect. Absolutely zero problems. Very helpful, quick to respond, nothing was too much of a problem despite my own ignorance. My mortgage and buildings insurance went through smoothly with no issues. Thank you!... Read more
30th Mar 2021 (4 years ago)
S Butler
Well Laura the financial advice was brilliant when she sorted out my remortgage, I work funny hours and I was going to work at midnight most days so i was going to bed 4pm she did everything for me. Laura was very professional and I joy to deal with throughout the process excellent service, plus she sounded really nice to.... Read more
22nd Mar 2021 (4 years ago)
M Montgomery
Excellent service from Leanne at Beresford Adams Holywell! Leanne was completely professional and kept regularly in contact throughout the process. The purchase of our new home was incredibly stressful with it taking much longer than expected and the arrival of my new baby in between, but Leanne always made me feel reassured and in the loop! If I could give six stars, I would!... Read more
Buyer
8th Mar 2021 (4 years ago)
D Walford
Recently re-mortgaged through this company. We had a fabulous rep (Laura) who went above and beyond to deal with our case. I honestly have NO idea what we'd have done without her! Thank you so much, we will be back in the future!... Read more
8th Mar 2021 (4 years ago)
C Walton
Had a really professional service form Leanne at Beresford Adams. Have also worked with Iwan in the past as well and both experiences were very positive. They are a very polite, professional and prompt team. Good communication, and no hold ups.
Everything went very smoothly and my recent sale with Leanne.
Also assisted with a purchase about 8 months prior that had complications but Iwan worked very hard to come up with solutions and was incredibly helpful.
Also used their linked solicitors - Countrywide for the legal side of my sale and Caroline was fantastic there too. All at a reasonable price.
Will be sure to use both firms for any further conveyancing and realty needs in North Wales.... Read more
Seller
27th Feb 2021 (4 years ago)
J Beck
I have recently purchased my first property and as a first time buyer the whole process seemed daunting, however this was not the case! Laura whom I had used to guide and advise me through the process took it all in her stried, remaining professional and supportive throughout. I personally recommend using them, the whole process was completed with ease thanks to her. Thank you once again Laura, you're a star!... Read more
Buyer
25th Feb 2021 (4 years ago)
D Heaton-Rue
In a house moving world of madness, medeocrity, built in delays and organisations working to SLA's and people not doing what they said, let alone when they said they would, Leanne and the team at this branch of Berefsord Adams have been brilliant at navigating our sale through them and emmensly helpful in the purchase of a new place even when it was with a different Agent. You can go and do it cheaper I'm sure but save yourself some hassle. I would highly reccomend using this branch as they really do make a diffierence with their knowledge and willingness to communicate with all parties and get things done.... Read more
Seller
16th Feb 2021 (4 years ago)
I Werner
Had great service and communication from the Holywell branch of Beresford Adams when selling my late mother’s house. The advice from the start with the price right up to completion with coordinating with the buyers solicitors was spot on. A big thank you to Leeanne, who made sure the process went along smoothly, kept me updated and was on hand to answer my questions.... Read more
Seller
16th Feb 2021 (4 years ago)
M FRANCIS
Great experience from the start. Leeanne mostly dealt with our case, and as fist time buyers, me and my wife both found the experience fairly stressful and confusing. Leeanne made things a lot clearer and simple for us and was always on hand to offer help and advice. Calls where always answered or returned in good time or, if Leeanne wasn’t around, someone else from the team would always be willing and able to help. We where always in regular contact and never left waiting or having to chase up information.
The whole experience of buying our first house was made a lot easier with the help and support we received regularly from Leeanne and everyone else at Beresford Adams. We couldn’t ask for more. When we look to buy or sell in the future I would gladly use their services again.... Read more
Buyer
16th Feb 2021 (4 years ago)
K Barnes
Leeanne was brilliant she kept me going through a very long purchase. Always cheerful and very professional. Thank you Leeanne, you are a star!... Read more
Buyer
11th Dec 2019 (5 years ago)
J Croudace
We can’t thank Iwan enough for all the help and time he gave us. He is so helpful even now after months of completion, I know he is always an email or a phonecall away to help with any queries I have.
Thanks Iwan 5* service!... Read more
16th Nov 2019 (5 years ago)
K Humphreys
Leeanne and the gang at Beresford Adams Estate Agents on Holywell High Street have been absolutely fabulous, from start to finish. They made it easy to buy my house, went out of their way to help and gave consistent excellent advice. Would highly recommend using them when selling or buying a property.... Read more
Buyer
9th Oct 2019 (5 years ago)
E Bell
All the girls at the office were amazing. thanks so much to Leanne,Lisa,Janice and Heather for helping me get to the completion today...... Read more
7th Jun 2019 (6 years ago)