7th Mar 2024 (6 weeks ago)
After many years of renting with half arsed landlords/estate agents we found the most beautiful property up for let in the middle of Kingswinford, with Connells in Stourbridge.
When we first viewed the property in question we were greeted by Katie with a lovely welcoming smile, and a professional handshake, which was so pleasant!
Throughout our process with this property we have had nothing but excellent service from the apprentice Katie. She has been amazing with us. She always kept us in the loop at every single stage of our tenancy application with a simple phone call, her dedication for her clients is unmeasurable, our experience with Connells has been so easy for us with this property. Not to mention after the years of renting prior to this, we have never had such a professional, easy application process like this before. Katie went above and beyond for us the entire time and we are so grateful.
When we arrived to collect our keys for our move in date, Katie completed all of the necessary requirements quickly and we were given a move in hamper!! Filled with lots of goodies for us and our new home.
Katie is an absolute CREDIT to Connells in Stourbridge, her professionalism and duty of care for her clients is second to none, that good that I never even knew she was an apprentice until i saw it on her email when we moved in! She is an asset to Connells!
Thankyou for everything Katie, we appreciate everything you have done for us and we are nice and settled now in our beautiful home!
Millie x... Read more