5th Dec 2024 (6 weeks ago)
Brilliant service from Nicki and Gemma on what turned out to be a very complex purchase in the end.
The team were professional, responsive, they demonstrated their care and attention to detail for clients, and navigated a tricky and difficult situation with constant smiles. They were constantly in communication with my solicitor, my estate agents and everyone involved in the chain to try and progress things.
I recognise how hard it is to deliver the business model Chosen Homes have set out, where the seller has the ability to pass all costs onto the buyer (or split them, or pay them) but Gemma and Nicki were both so balanced in the service they provided, and I am so grateful for this as I know it can’t have been easy! Thank you for the late night messages and weekend working to get us to exchange, it’s really appreciated.... Read more