We bought our property through Oliver Burn 7 years ago and then sold it with them recently. We had a five week window to find a buyer, they secured us a buyer in two weeks of it being on the market. The team provide an excellent service, we worked closely with Liz on the marketing of the flat and then with Tim, who facilitated the sales process and went above and beyond in supporting us through the conveyancing. We would highly recommend Oliver Burn.
We had Louise as our point of contact and she was terrible. She was constantly aggressive, rude and condescending. We didn't have hot water or heating for a month because she didn't believe it was broken. Terrible experience and the main reason we terminated our tenancy.
The Residential team came across as being very professional from the first meeting and this continued throughout. Regular updates, accompanied viewings by persons who you would want to buy from all add to a great service. I was very relaxed in leaving my property in these safe hands.
Phaedra and her team were extremely professional and supportive throughout the whole process in my situation. Could not fault them ! I would definitely use Savills again.
Best agents. , Mike, Mr. Cool is the one who dealt with my tenancy period. Very fair and honest man who also appreciates the same from others. Never had any unpleasant incident with them.
Great guy and great team running the agency.
If you are looking to rent out a place to stay at basildon council area, i sincerely recommend to try smith lachter first.
Ferdin A Napoleon
Rented a property through this agency, the landlord was a friend of Mr Lachter of Smith and Lachter. The landlord did not clear the rubbish left by the last tenant, when I moved in Mr Lachter said I should clear it. I cleared what was in the back garden but left what was in the sideway. Mr Lachter also allowed the landlord (his friend) to have his post sent to the house I was renting and expected to be able to come by every so often to collect it. Mr Lachter has a very patronising nature.
I will never deal with this company again.