A big thank you to Ben and his team at Chancellors,Carterton. The service they have given us has been excellent always keeping us updated . Looking forward to our move in the new year .
I have just completed on a house purchase through Chancellors Carterton. I was extremely impressed with the outstanding service I got from Simon Capel, the allocated Sales Negotiator. He was professional, polite, always available! and managed this rather frustrating process at times, incredibly well. He was the one constant in this whole process. I have awarded 4 stars in total - Simon provided 5-star service but sadly the Specialist Sales Team was the weakest link in the chain, I was sorely disappointed with their lack of professionalism.
Anyway, many thanks to Simon for all his hard work - I now have a new home :)
Shouldn't even be one star. Absolutely shoddy agency. Poorly organised, poor communication. Had our property on sale for 9 months and they never even put a board up despite frequent requests from myself. Removed the property with them (as we lost a sale) and went with another agency - connells forgot to take it off rightmove for two months even though it was no longer for sale with them. Avoid using them. They have caused no end of stress and hard work.
For the past 4 years my friend and I have rented a 2 bedroom flat in Witney through Abbey Properties and we have been treated far better by them than any other estate agent in Oxfordshire. In that time there have been no rent increases or draconian administration charges for stupid things like re-newing the lease. Anyone looking to rent would be wise to bear this in mind because finding a decent estate agent like this is not easy. I really can not rate them highly enough. Thank you
Cote, Bampton, house sale
I live in London now, and there has been several thousand pounds worth of work required at the property all organised by Abbey, and performed by local tradesmen they recommended. The tradesmen worked to a good price and professional standard.
Damian and Rebecca have been especially helpful and assisted with the sale of the property, in every way possible.
Well done! and thank you very much.
I can highly recommend them
Great service from start to finish. Samantha Cassels and Jenna Bugler were courteous and efficient throughout my tenancy. At the outset, I saw the flat online on a Friday and I moved into it the following Friday. It could not have been any faster or smoother. And during my tenancy both of them were always available to deal with anything that I needed to ask about. Great job. Thank you!
I was very disappointed with my experience. I tried to register to buy a house a couple of times and was bounced from pillar to post.
I was then finally told the property I was interested in was no longer available. Thankfully I crossed the road to Allen & Harris and they were able to help me. They seem to deserve their customer rating!
Best agents in town by a long stretch would use again and again have already recommended them twice to family and friends
Cannot fault the service we received from Scott and his team. They were extremely professional at all times and simply made the house sale as stress free as we would have hoped for. Wouldn't hesitate in using them again.