We used Allen and Harris to let our property. The office is very pleasant, if you can get hold of them. They suggest you take a no deposit scheme, which we did. Due to corona our tenants left before their official term had ended. They had completely trashed the place; broken furniture, half painted walls, skirting painted using emulsion paint, pulled
the tiles off the wall in the kitchen. Sequence offered us (after waiting 14 days for a check out. £150 for damages. they told us to go and get a quote for the repairs when we queried this, it took us 3 weeks to get the quote as they wanted it itemised. When we got the quote back they said they'd closed the case as the 28 day deadline was passed for claiming!! They never even informed us there was a deadline!!! The cost to have the house repaired was £5000!!! Thanks Sequence & Allen and Harris... nice doing business with you, we will be taking the matter further.
195 days ago