Great service from the team (especially from Amy and Rebecca), all queries were answered in a prompt fashion and the whole process of looking for a new place went quite smoothly. If and when I need to move again, I'll come to them first.
Sophie Rosser, my Property Manager, was always extremely helpful and courteous.
However, I did find the fees that Hamptons charged when renewing the contract of an EXISTING tenant were excessive.
Being first time buyers we had heard friends and family bemoan Estate Agents in general, how utterly delightful it was then to find ourselves with James from Roger Coupe. We had a long and difficult purchase through no fault of James and he was helpful, polite, thoughtful and energetic throughout, we wouldnt have stuck it out without his guidance and support. Thank you James.
We purchased a property through Luke and the team at Surrey Estates. The level of service and attention provided was exemplary at all stages from our initial viewing through to completion. Having dealt with a number of estate agents during our property search Surrey Estates really stood out in providing not only honest unvarnished views (not always a given when dealing with an estate agent trying to sell a house!) as well as professional service and preparedness (again, Luke personally attended all our viewings, and was able to address in detail all our concerns and queries, whereas other agents provided either very junior staff or other unable to answer any queries on the day). They also did a great job in managing the property chain and in keeping us informed throughout and were a pleasure to deal with. Would wholeheartedly recommend.
Very hard to arrange a viewing with! We were looking for somewhere to rent and dealt with a girl called Stephanie who made us jump through hoops trying to arrange a viewing, was rude to deal with and very inflexible with days and times she would show us. We ended up going to another agency and successfully securing a property. I thought letting agents earned commission so you’d think they’d be more helpful. Avoid!
Thank you for all your hard work and effort in helping us sell our home. Your willingness to go the extra mile - literally! - was amazing. Your personal attention in keeping us aware of developments regularly was very much appreciated :-)
Friendly staff and always helpful. Would definitely use them again.
Previous estate agents we have had have been rather impersonal; friendly enough and efficient - the houses have got sold at good prices. But we found Seymours to be all the right things for effectiveness and proper selling plus a real warmth and friendliness from all three people there. A few issues that arose were dealt with well and a rather big problem with a third party handled very decisively and effectively. Full marks all round, thank-you.
Great estate agency and great to work with. 5 Stars!