I went and seen Ollie from the lettings team who was very professional at all times, he always greeted me with a smile and spoke in a polite manner. He never turned up late to a viewing, I have had problems with other agents that never turned up which is why I would definitely recommend the Eastleigh Connells team to anybody. He showed me properties in and around the Eastleigh area, nothing was too much trouble for him, service was great! Going through the paperwork was quick and easy but RELIABLE. Ollie and the lettings team have definitely made me feel comfortable in my new home and never did we come across any problems through out the process
R H Y S
The young lady advisor that I spoke with was lazy and not very willing to answer queries. Rather unhelpful and I'll be avoiding in future.
We fell in love with our new home as soon as we viewed it. Once we had our offer accepted we were in the safe hands of Graham. My wife was corresponding with him throughout (daily at times) to ensure the transaction went as smoothly as possible (even with a couple of hiccups along the way). Less than six weeks later we are in our new home. We strongly feel that without Graham at the helm throughout, our outcome would have been very different. So thank you to Graham, Jonathan and all at David Evans. Highly recommend.
Poor service. Made an offer on a Monday heard nothing back by Tuesday evening so rang for an update. They hadn't spoken to the vendor yet but said they would call me once they had. One week on and still hadn't even had the common decency to ring and give an update. How this estate agent has good reviews if they treat people like this is beyond me. Such shame as the house was amazing.
Fantastic customer service from a all-round professional and friendly team! Clear and upfront with expectations, so the whole process is easily understood and able to run smoothly as possible. Recommended!
I recently bought a house through Stanfords Estate agents based in Eastleigh, and it was genuinely one of the worst experiences of my life. When putting in an offer on a house (supposedly the most exciting time) I was told my offer was "unlikely to be accepted unless we were to use their mortgage adviser", I felt bullied and upset more like they were holding the house to ransom to benefit their own pockets than help their seller and a buyer make a decision. I was also told the Buyer wanted me use their mortgage adviser, which I saw as another form of bullying which was likely to be untrue.
Following all of this we agreed to meet their mortgage adviser who was unable to meet the previous quotes we were given so all in all a waste of time and upset.
Not only did all of this happen but we were never told of a completion date that the buyer were working toward until 2 weeks before.
I hated dealing with Stanfords and I would never recommend anyone to sell or buy a house through them.
Would like to thank Luan, Nikki and Grace for all of there time and help in buying and renting the property that I have recently purchased.
They made all of it smooth and easy.
Would definitely use them again.
Rude would be accurate!" Late turning up to viewings. arrogant and patronising are just some of their qualities!