Connells were extremely helpful when I was searching for a property to rent. I dealt with Shannon who was professional and courteous throughout as well as answering any questions I had. Nothing was too much trouble.
I would definitely recommend Connells for anyone looking to rent or purchase a property.
24th Nov 2021 (9 weeks ago)
Very very bad from a landlord's point of view. This branch of Connells ripped me off twice. As an estate agent, instructed by the seller or landlord, you would think they would work for the landlord and provide an excellent service. Well no. The people working in this branch are unprofessional and feel they can rip off landlords. The tenant they put in damaged one of my bathroom taps, when I tried to take the cost of the tap, not the plumber but just the tap, out of the tenants deposit, Connells sided with the tenant who twice they had to chase for rent in a 3 month contract!!!
Connells employs young kids with a serious socialist, anti-capitalist attitude. Just what you wan't from people who offer a service to capitalist minded people.
If you are a landlord and they have ripped you off, contact their head office and push the issue. Twice I was refunded for a dodgy inventory, rip off hidden fees and a mis-sold rent insurance policy. Yes my first tenant paid 6 minths rent up frint and Connells still charged me for the rent guarantee insurance LOL.
If you are a landlord thinking of using them, AVOID. It is people like this who make renting out a property a nightmare and give honest estate agents a bad name. Forget nightmare tenants, a nightmare estate agent is your biggest worry when you have Connella managing your property.
I now use Stanfords and have never been so happy to let the true professionals deal with letting out my house.