Sold my flat through Able Estates and received excellent service from the team. Always responded and dealt with my queries quickly via email and phone call... noting that I contacted them on a near daily basis!. No hesitation in recommending Paul and his team.
Absolutely a no-no for buyers, they constantly push you with deadlines,threatening you not taking ad off the market if you don't have mortgage offer ready. On the other hand, they hide information of sellers from you and constantly delay their jobs. Once the seller changes his mind, they are happy to gazump with the seller and put on the ad again the very next day! One of the worst in this country without regulations for estate agents!
Would never use this firm again. The owner Mr.Hedges tried to enter my house without speaking to me first as agreed. I was asleep as a shift worker. Also frightened my young son to death. Then had the cheek to ask to continue the viewing despite me opening the door in my boxers. Also they charge way to much in fees... Find a better company...
Horrible, odious parasitic people. AVOID AT ALL COSTS.
Sneering, belittling and condescending after being told we were already listing with another agent and had an offer accepted. We had only enquired about an available property to buy but were immediately probed about our own sale in a very forceful manner. Arrogantly told us we'd made a mistake as they'd have 'definitely got us more money', with a very spiteful tone.
I've had the unfortunate experience of purchasing through this firm before as a FTB and was bullied into using their solicitors, who charge extortionate fees cleverly disguised in a complicated fee structure. I was told unless I chose their solicitor my offer would not be considered, using what was most likely a phantom buyer with an 'equal offer' to heap on more pressure.
Please do yourselves a favour and list with anyone else and save yourself the pain of dealing with these cowboy swindlers who will look to bleed you for every penny possible as soon as they set eyes on you.
Your Move managed to let my flat extremely quickly and efficiently, for which I was extremely grateful as I had a very short time-frame. Their communication was extremely quick and efficient, and they were always ready and pleased to help with my questions (of which there were many!). On the whole, they made a difficult process very easy, and I would definitely let my flat with them again.
Mark and the team were great! We had a smooth transaction and sold for the price we wanted. We wanted to stay local and they did everything to try and help us find our next home. Thank you for all your help excellent service
I have used TG Baynes for many years and have been impressed with their work, they are accurate fast and dependable. I can rely on them to give me an honest opinion and act in their clients best interests.
Emma Lee has been my solicitor of choice for many years and she has shown a remarkable ability to be able to get to the "bones" of the matter and get a good deal for her clients.
Wow! What can I say. Such a great team at Anthony Martin Barnehurst!!!
Would like to say a big thank you to Kevin, Sharon, Tammy, Cameron and George (plus anyone else I missed) for such a great level of service.
From the initial meeting with Kevin, it was clear that the team are streets ahead (excuse the pun) of the other Estate Agents:
- Customer Service: (10/5) If I could give 10 Stars, I would. They are incredibly friendly and polite, and you really feel special and valued as one of their many customers.
- Performance: (5/5) Outstanding... Anthony Martin sold our property within 2 days of it going online, and for well over the asking price.
- Communication: (5/5) Simply excellent... From the sale of your property to the purchase of another, the team work together tirelessly to ensure you are always kept up-to-date with the latest news and progress.
- Quality of service: (5/5) Perfect... After agreeing to put our home up for sale, the quality of the material Anthony Martin produced was up there with the best. The property brochure looked very professional and smart, compared to the work we had seen from other Estate Agents. The online advertisement was spot-on, all descriptions were accurate and the photos were awesome.
To summarise, on the whole, Kevin and the team made the whole process of moving so easy and simple. I really can't recommend and endorse the team enough, and we are certainly looking forward to using them again in the future. Thank you so much for making our future home a reality!
They took my £400 holding deposit. Don't trust them.