I recently bought a house marketed by Savills Chiswick. My negotiator was Georgie Lintott. It is really thanks to Georgie that I found and bought this house. I had only met Georgie once briefly in her office on a Saturday morning to explain to her I was looking for a nice family house in Chiswick when 2 weeks later she called me and said I really had to come and view a house urgently as it was ticking all the boxes. Georgie was correct. I went to view the house and it was more or less perfect.
I was very grateful to Georgie to have called me that day as the house was almost put under offer.
Georgie has helped me throughout the whole process to ensure I had easy access to the property and I was given the correct information if and when needed.
Georgie was super nice to my children when they came to view the house. She is very accessible, very diligent and very professional. It's not that often we find negotiators of Georgie's calibre.
I've dealt with Savills before but the Chiswick team were great from the initial call and prompt meeting to the final sale. The process was fast and painless which makes a change these days. Harry, in particular, gave great communications during the process and were always on top of what was going on, a rarity with many agents.
Carlo Crismann was our letting agent and we had a GREAT experience with him. He listened to what was important to us and took his time to show us various places. The more we saw the better the places aligned to our needs (without us even fully realizing what they were) as he understood what we were looking for by seeing our responses in each place. Carlo is both professional and personable and we'd highly recommend working with him and would again in the future!
Tim van Nispen
Terrible company. Only interested in profit. Eventually had to release us from tenency early due to extreme damp in property after involving the local council. Before we did they were completely unhelpful and only seemed to care before you sign a contract. Terrible customer service. My "account manager" Alan was totally incompetent and very rude. He had poor communication skills and let us down on countless occasions. Saying he would call then wouldn't bother. Do not use Foxtons.
I have recently been helped by Chloe Hall of Thorgills. Chloe Hall helpfully assisted me in recovering a substantial sum of money from the landlord-tenant deposit protection scheme against a defaulting tenant who caused significant damage to my property.
Chloe was at all times courteous, professional, pro-active, responsible and is an asset to any estate agent back office operation. Many people believe that estate agents are good at the “sale” and not so good in the “after - sale”. Chloe Hall was a refreshing breath of air and not only did she diligently chased up this matter for me, but she kept me updated, informed and reassured throughout the entire process. I highly commend her sincerity and efforts - to succeed in the claim is only the icing on the cake. Well done and thank you very much Chloe. Thorgills are lucky to have you!!
James Matthews was so good when we sold my mother's flat that we went back to him and Whitman & Co when we had another difficult property to sell. Exceptionally good and knowledgeable, they deserve their reputation as the best Estate Agent in Chiswick.
In the process of renting a house with Whitman & Co - it's been a nightmare dealing with the estate agent. Perfect house, and we're excited to move in, however Whitman & Co are unprofessional, very fraught in their communication in the sense that one person says one thing and another will say another thing, and overall very difficult to get a hold of. I call and ask for a callback, only to call back 45 mins later and be told that person has gone to lunch - very poor ethic. Only giving 2 stars as the house is great, other than that they are unable to do their job professionally.
I've had a really good experience working with the team, my apartment sale took double the usual amount of time to complete due to a number of obstacles. The team always had a can do attitude and communication was always top notch. Big thanks Shoyab, Ranjeev, and Nebras for helping getting my sale over the line.
Smooth-ish process, however communication was sometimes lacking. This could be due to a few complications with the selling process, however there were multiple times where we didn't know exactly who at Thorgills was looking after our sale! All in all it was a 5/10 process, nothing too awful but nothing fantastic to shout about.