3rd Sep 2023 (1 year ago)
I cannot rate Hilton King and Locke highly enough, particularly Jenny Hall (Head of Lettings).
From my first contact with Jenny, she has gone above and beyond to find a wonderful home for my wife and I to rent.
Unlike many of the other estate agents I had spent weeks trying to contact to arrange viewings, Jenny got back to me almost immediately and booked me into to see two properties at short notice – the first of which we loved and ultimately rented. This was particularly helpful because my wife and I had only a short amount of time to find a property to rent and were returning from having lived overseas for two years. Jenny was incredibly knowledgeable about the area and transparent which was also very reassuring for me as a tenet.
Once we moved into the property, Jenny and the entire Hilton Locke and King team have been fantastic in resolving a few teething problems which are an inevitable part of renting any property.
Not only did Jenny work tirelessly to coordinate between us and the landlord but she also intervened with several third parties to help get our issue resolved. The issues were dealt with promptly and with great sensitivity and care. More than that, Jenny was incredibly personable with my wife, to the extent that she went as far as to buy my wife flowers – something which was incredibly appreciated as we waited for an issue to be resolved.
I really cannot rate Hilton Locke and King highly enough. Having previously had some bad experiences renting, I never thought that I would be writing such a positive review for an estate agent. If you are looking for a property to rent in and around the Langley area as we were, however, Hilton Locke and King come strongly recommended.... Read more