Where to start! The brilliant team at Richard James were fantastic from the start from the front facing team to back office. Excellent communication every step of the way, friendly, purposeful and helpful - we felt fully supported from the offset. It was sometimes rather stressful with buyers and the market but Nick and Fredy were always consistently hard working. Absolutely recommend Richard James to any sellers. Testament too, working during the pandemic which bought other challenges. We are truly grateful and can move on to our next adventure! Huge thanks to an amazing, dedicated team, Vicki and Steve
61 days ago
Richard James are the worst estate agents I have dealt with as a tenant. The staff my partner and I dealt with were rude, condescending and incompetent. The property we rented was ininhabitable and we were let out of the tenancy agreement after two months of constant badgering and council involvement.
If dealing with them as a tenant they will always take the landlords side regardless of whether the complaint is legitimate (the property we rented was damp to the point of having fungi growing, had zero insulation and ventilation). We had to get the council environmental health department to step in as they weren’t willing to contact the landlord and take the complaint seriously.
1102 days ago