Great Estate Agent both selling and purchase was very professional they always kept me up to date with sale and purchase progress. Would highly recommend as I recently sold and purchased a property from them.
Sales and mortgage advice were excellent. Experienced negotiators working with me all the way to reach a sale.
I sent Kingstons a email via Rightmove requesting a viewing on a property, no reply . I telephoned Kingstons requesting a viewing , all sales staff were not available ,I was promised a reply call that was never made
I received a short email from Kingston telling me a Tennant was in the property and I would be contacted when a viewing could be arranged, I received no contact . Once again I telephoned Kingston and was told Tennant was moving out and a viewing could be arranged on Thursday if the Tennant had left. On Thursday I received a text telling me the property had been sold after a viewing three days earlier ..while the Tennant was in the premises. Totally let down by this company .will not be Interested in any thing these cowboys are selling .
Lisa and the team at Grylls Adams offer a very professional service. I recommend without hesitation. I sold my property through Grylls Adams in Aug 2017. If selling a house you may well trawl the Towns estate agents to try and understand the services being offered and establish who offers the best deal. On the face of it there doesn't seem to be a huge difference between the agents in Melksham, and you may be tempted to go with one of the larger or longer standing agents, but i'd encourage you to give serious consideration to Grylls Adams.
In my experience Grylls Adams promised and then subsequently delivered the best service on all fronts; I received a competitive fee, and the price we eventually achieved was comparable to the initial valuation. I received a very professional but personal service throughout. The brochure / web content was delivered to a professional standard with some great photos, and Grylls Adams were open to my views on the content. If I asked a question, or wanted more information, I got a prompt reply from the very moment I started working with Grylls Adams right through to the day my sale completed.
Lisa will tell you that she continues to work after a buyer has been found and that she will drive the sale through on behalf of all parties. I can confirm that this is certainly my experience, and notably is in stark contrast to my experience with the one other agent I have used in the town. Grylls Adams are very effective at acting as a broker between all the stakeholders involved. They efficiently worked to ensure good and clear communications between the vendor, buyer and both parties solicitors. At no point in the sale was I left wondering what was going on and this is testimony to Lisa constantly keeping me up to date with the current position of my buyer and their chosen solicitor. She coordinated and secured the date for our exchange which was delivered on time as planned. She really does help close and complete the deal.
So in summary, give Grylls Adams a call if you are looking to buy or sell - if your experience is anything like mine, then Lisa and her team will do a great job for you!
I can't recommend Grylls Adams Estate Agents highly enough, Lisa,Jasmine & Laura kept us informed on the progress of the sale and purchase of both houses every step of the way, and they worked tirelessly to move things along quickly, communicating with other agents and solicitors to keep things running as smoothly as possible. Having used some other Estate Agents i can definitely say that they are the best you will find in Melksham!! Thank you so much for a great service.
James & Fiona Hutchings
We have used Strakers in Corsham for many years and always had an excellent service, all staff are very friendly and helpful, especially Matt and Dave who always go the extra mile.
I wouldn't even give this agent 1 star. Terrible customer service. An unkempt looking man who, we were very surprised to find out later, was a director showed us around a property and was very bullish and rude. He insinuated that my wife was stupid for not wanting to purchase the property there and then. The property was frankly a bit of a hole. Kept boasting about his Mercedes and led us to the conclusion that he was a bit of a prat.
You wont get a better commercial property service from their Chartered Surveyor Henry King!
I feel that my time has been wasted looking into a property that I said I could pay full rent for 6 months tenancy and was declined although I was starting a full time fixed contract. They said this was declined due to tenancy insurance, this shouldn't be needed if rent is paid in full upfront. I have a full background of paying rent but they said that this wouldn't matter. I'd be cautious about using this agent for renting.
Very efficent, reasonably priced & friendly service. Called me in double quick time when I emailed and appointment made. Turned up promptly in a professional van and repair done and dusted in 20 mins with no fuss - didnt even require a brew!!!
I fully reccommend!