10th Mar 2024 (6 weeks ago)
It's fantastic to see a local lad with the vision, ambition and determination to develop a thriving business.
From our initial meeting with Ryan, it was clear he understood the housing marking inside out and it was a no-brainer to make the switch from our original agent. Despite the house taking longer to sell than either of us anticipated, Ryan and his team worked relentlessly to support us with bringing people through the door and provided regular insights and updates on the market and our own position within it. Though we didn't use it personally, the supported viewings were just one service that set Ryan James apart from their competitors - it was evident that the importance of customer service was paramount to both Ryan and his staff. That is where (I believe) Ryan has excelled, he has recruited a team with the same growth mindset and who understand his vision perfectly. Our initial interactions were with Ellie, who was an absolute joy to deal with. Whatever the conversation, every phone call with Ellie left me feeling like I'd received my daily dose of positivity. She is the epitome of perfect customer service, I wish her sunny nature and enthusiasm could be bottled for tough days!
Further along in the process I had the pleasure of dealing with Gill, who had our best interests at heart at every turn. An excellent communicator and our voice of reason, she was a first-class negotiator who encouraged me to consider the questions others would have left unsaid. Stepping into the housing market ring, there is no-one I would rather have had in my corner, she is the ultimate warrior and deserves every ounce of my praise and respect for being the consummate professional, both in and out of hours!
There is no doubt that Ryan James is a brand that is a serious contender in it's field and one that I am grateful to have had the pleasure to deal with. Although I have no desire to move again any time soon, I look forward to watching this company grow from strength to strength and wish them every success in doing so.... Read more