Fay was really helpful getting my brochure ready for marketing. She was very prompt and I was really pleased with the end result. The girls in the office have been brilliant getting me viewings since
Awful experience, was purchasing a property through the Castleford branch I found their way of working & liaising with people quite poor, however what really surprised me was when the purchase became "challenging". They informed me the vendor wanted to put the property back on the market by email!!! Didn't even warrant a call, I only hope they have the decency to share the property "challenges" with others .... would not recommend to anyone buying or selling.
They have been fantastic throughout the process with a special mention to Janet who's been a star. Certainly beats any internet companies , you get what you pay for and it's been 5 star. Would recommend to any seller.
Reeds Rains Lettings LTD - I will try again as you keep flagging up my google review and having it removed, I am a legitimate customer and i have the right to give my feedback on your services but yet you persist on removing my reviews, I have been dissatisfied with your service from day one and i have legal right to review your service.
BAD Service , BAD Letting agents
Take your money and offer nothing but complete and utter misery!
1. As a tenant who has never missed a rental payment or delayed a payment in many years of tenancy with them.
2. Repairs / Maintenance
This is run in another city Manchester Repairs. Sorry everyone if you need to get a name they may not work their very long so the next time you ring your out of luck trying to get hold off the person you spoke to last.
3. The Complaints Procedure
Customer service, is basically pointing the finger at the landlord, contractors anyone really but themselves. They send inspection letters that are a templates and are demeaning and condescending making you feel like a child. There complaints procedure given out to me was 3 years out of date
I have had inspection reports like leaking roofs, guttering, mold, electrical wiring unsafe. Seems they are powerless over the landlords obligations and do nothing in an emergency even when gas and electrical safety is concerned.
Its seems today Reeds Rains Lettings are in many areas of the country leaving little or no choice for tenants but to re-let with them or struggle to find a property in your area.
Really know-one no's whats going on and renting from them has been without a doubt, the worst experience i have ever had in my life .
Tenants Beware of this letting company and i really mean this BEWARE! This is the second home i have let and the second time i have had major issues.
They were friendly, helpful and always available for me through the whole purchasing process. Absolute positive experience! Thank you very much!
Chris and Christie at the Normanton branch of Reeds Rains were very professional in all communications regarding selling my property and helping me buy another property. If in the future I had to move again I would 100% recommend them.
We used this agent to purchase a property in Normanton West Yorkshire 100% professional and on the ball at all times would highly recommend to all
Fantastic Estate Agents. Went the extra mile at all times and made house moving as stress.ess as possible. Liz was absolutely superb. Would strongly recommend them, they were always available, very personal and always happy to chase up everyone else who may not quite work with theirs
Rented with Chris and Louise for over 3 years and what a fantastic service! Friendly, professional and helpful. The best agent so far :-)
Tried calling this agent a few times on properties and nobody seems to have a clue about what is what. I gave up and found a house with another local agent who had friendly staff. A smile and respect is all it takes for your clients I say. Chris North Properties .... No thanks