I chose Moores to sell my property because of their local knowledge and national reach. They kept me informed regarding the sale of my home at every step and I believe that they achieved a price that was acceptable to both me and the purchaser. An excellent service and, most importantly, a service that achieved an appropriate sale price. Highly recommended!
Beware - Prior to moving into the rented property the agented promised me all the world to get me through the door, carpet cleaning, new carpets (in some rooms), full professional clean and other small adjustments to me done to the house... NONE of this was carried out. After the first 6 months in the property I received a letter from Moores increasing my rent and demanding that I sign another 6 month contract and pay an admin fee of £50 for the pleasure (Not once was did it state that this was optional until I called in that same day).
After moving out, Moores demanded that I have the carpets cleaned, the house fully professionally cleaned and oven professionally cleaned - which adds up to a grand total of £450. Which I would have been happy to pay had the house been clean when I moved in, the carpets been cleaned as agreed, the oven had been cleaned and the fact that I had spent two days solid cleaning the house, to the point where it was cleaner when I had moved in.
Luckily enough I have pictures to prove that state of the house when I moved in, although Moores are now dragging their heals with the DPS, forgetting to send in key information, fill out the right forms and taking the full allotted time between each stage. This is either due to incompetence or snide behaviour, I feel the latter.
Make sure you have pictures of everything when you move in and everything in writing. Luckily enough I do, else this could have gone very differently.
The service was excellent in that I was always contacted before a visit ,the staff member responsible for the viewing arrived promptly on every occasion and normally within 24 hours I received feedback. Two individuals expressed serious interest in purchasing the property but did not meet the Guide price, which was at a sensible level. In the event my daughter, who had expressed an interest in the property prior to my instructing the agency, sold her property and purchased mine. Peter Ledger was particularly impressive and constantly monitored the progress of the marketing of the property and accepted the situation vis a vis my daughter without a quibble. I would strongly recommend the agency
Decent to deal with unlike another agency I wont mention in the same town. Kept us updated etc. No problems.