M Wilkinson
The Osprey Team have been looking after my letting property for 8yrs, and throughout that time, including the recent tenancy transfer, they have shown utmost professionalism and efficiency to both myself and my tenants. The service they give certainly cannot be beaten. The team at all times give me good advice and respond quickly to any question / issues I may have. I would recommend them to any other landlord. 5 Star... Read more
Landlord
28th Nov 2024 (17 weeks ago)
K Agar
Charlotte at the Oakham Office is the epitome of good Customer Service. First impressions count. Charlotte is, first and foremost, a good listener. She then considers, asks the right questions and then does what she says she's going to do - utterly trustworthy and reliable; never has to be chased for an answer. Not only has she got bags of knowledge, skill and experience but she blends these qualities with a heartwarming personality. You know you're in safe hands.
Efficiency with a smile.
Charlotte was our primary contact but the support from Kelly and the boss - 'Go Ask Alice - I Think She'll Know' - was equally as impressive.
A first-rate team - I cannot recommend them enough.
Multi-national corporations should watch and learn.... Read more
20th Nov 2024 (18 weeks ago)
J Poore
Thank you to Maria who looked after our sale from start to finish. She always knew what was happening, was extremely helpful and supportive when we had questions. This was especially important as we were not located in the area at the time of the sale.... Read more
Seller
8th Oct 2024 (24 weeks ago)
M Heaver
An excellent service from start to finish as a first time buyer. Maria was incredibly helpful throughout the entire process.... Read more
Buyer
4th Oct 2024 (25 weeks ago)
R Fitzgerald
The team at Osprey are far ahead of the other agencies when it comes to the propoerty rental experience. I've lived in rented homes for almost 30 years and the landlord/agent is usually hard work. But not this time. A special shout out to Charlotte for her approachability, knowledge and professionalism... and also for really understanding the rental experience from both the landlord and the tenant's points of view. Highly recommend as a trusted agency.... Read more
Tenant
12th Mar 2024 (1 year ago)
J Davies
Amanda Hill of Osprey Lettings is an incredibly helpful and fastidious individual always happy to help and push the issue with the respective parties. Excellent employee and a credit to your company.... Read more
5th Feb 2024 (1 year ago)
D Baldwin
Used osprey to let ny property, friendly and professional service. Good communication would highly recommend... Read more
Landlord
20th Dec 2023 (1 year ago)
J Copes
Fantastic company. Charlotte is particularly helpful and super efficient. One of the best letting companies we have worked with.... Read more
Landlord
25th Sep 2023 (1 year ago)
A Buxton
Strong support at a difficult time for selling a property. Maria was always there to reassure me when the sales process had gone very quiet for a while.... Read more
Seller
16th Sep 2023 (1 year ago)
M imison
Good team to deal with and without Maria’s tact and endeavour, the sale may not have happened. Great work!... Read more
Seller
11th Sep 2023 (1 year ago)
P heath
Osprey Property is the best estate agents I have ever dealt with. The process to rent our property was seamless, quick and easy. The team there are lovely and helpful - I highly recommend them!... Read more
Landlord
8th Sep 2023 (1 year ago)
K Feely
Maria at Ospreys has been really brilliant. She works tirelessly to make a house sale/purchase run as smoothly, as quickly and as free from stress as possible. Our purchase was made difficult because of conveyancing further down the chain, but Maria was there supporting her clients, and also us - the purchasers, as was her colleague Hannah at the Melton office. Roll on completion!... Read more
Buyer
5th Sep 2023 (1 year ago)
K T
The staff were top tier, incredibly helpful and communicative. Happily help with any issue or quiery made. Would highly recommend.... Read more
25th Aug 2023 (1 year ago)
O Olatoke
Swift and reliable letting agent will recommend them for anybody and will choose them over and over again.... Read more
Landlord
31st Jul 2023 (1 year ago)
T Kwok
Many thanks to Osprey. They help us a lot. We are new to UK and have looked for several rental properties but the agents were not really helpful. Some even requested us to provide N.I. number. That was an excuse to reject us, I think. Osprey is very helpful and really take care of the property. They have replaced the faulty boiler, got a new tap for the kitchen, replaced the door bell, ... They set everything in very good conditions so that we really enjoy it. Thanks again!... Read more
Tenant
31st Jul 2023 (1 year ago)
S Bond
I have always found Osprey to be very professional in all aspects of the rental market. They respond very quickly if there’s a problem with anything and are always pleasant to speak with.... Read more
Landlord
27th Jun 2023 (1 year ago)
W Musvota
Friendly staff with great communication. Absolutely no complaints so far!... Read more
5th May 2023 (1 year ago)
N Drapper
From the initial viewing of the property to the final day of tenancy Ospreys have been great!
Helpful, friendly, reliable and professional with every contact I had with them.
A very high level of customer service was always provided whichever member of the lettings team I spoke to.
If ever I become a tenant in the future I would hope Ospreys would be the Agents.
Thankyou to all.... Read more
Tenant
5th May 2023 (1 year ago)
N Marr
The Ospreys team are absolutely excellent. Great communication and very quick to resolve any issues I have with my property. Highly recommended.... Read more
Landlord
4th May 2023 (1 year ago)
H Graves
Really happy with my experience. Friendly staff, who respond in a timely manner. I would recommend their services.... Read more
18th Apr 2023 (1 year ago)
S Jacquest
Amazing service from Charlotte B and the rest of the Osprey team it’s been a few years using them and I wouldn’t change anything it’s absolutely brilliant. Very positive experience.... Read more
18th Apr 2023 (1 year ago)
T Gill
We've experienced terrible service from almost every Estate Agent we've ever dealt with in our years of renting.
So it was fantastic when we rented from Osprey Oakham. Their agents have always been on the ball, very quick to help deal with home issues and their constant and transparent communications are always appreciated.
We're really pleased with the service and hope to continue with them for a long time in the future. Well done Osprey.... Read more
Tenant
18th Apr 2023 (1 year ago)
Amanda always responds quickly & efficiently... Read more
Landlord
14th Apr 2023 (1 year ago)
G Gardner
Amanda and her Osprey team are great. Efficient, but always with charm and the 'personal touch'. I hope they continue to manage the office building we are in for many more years.... Read more
23rd Mar 2023 (2 years ago)
Avoid from using , rude , and in helpful was awaiting a call back for 5 days still no further... Read more
Tenant
7th Sep 2022 (2 years ago)
N reed
Jamie and the team handled the sale of our property, 10/10 for everything from start to completion , regular updates without the normal estate agent spin. Thanks again... Read more
Seller
9th May 2022 (2 years ago)
P Sourcing
Great experience from Osprey Investments - Both gents with great knowledge of the current property market. They successfully secured me a portfolio of off-market properties.
Thank you for your services and time - Look forward to seeing you in April!... Read more
Buyer
15th Mar 2022 (3 years ago)
G Bee
Rude and extremely unprofessional telephone manner. The agent who I spoke didn’t like my questions and impertinently stated he was busy (“what’s the reason for your call, I am busy”). Then when I said I’m busy myself his response was: “you don’t sound busy”. Think twice if you’d like to do business with such arrogant individuals.... Read more
15th Mar 2022 (3 years ago)
Osprey are the best estate agent in the county. We had dealt with them before when we lived in a rental. Staff go above and beyond to help as soon as anything needs addressing, especially Jamie and Vicky. And Chloe who deals with the rentals. Fully recommend. ... Read more
Seller
25th Feb 2022 (3 years ago)
T Rai
The Osprey team are awesome!!! This is the perfect team who can assist you with both your purchase and sale. Highly recommended! As well as handling the sale of our home, Osprey also helped us find the property we recently moved into. Jamie, Vicky, Maria, including the letting team assisted us from start to finish and they are all extremely professional and courteous. We were kept up to date on progress, provided brilliant advice and Osprey thoroughly assisted us through the whole process. A Big thank you!... Read more
Seller
9th Feb 2022 (3 years ago)
i just wanted to say how brilliant Chloe has been with me finding my new rental property, she has been great from start to finish thankyou Chloe i would recommend osprey... Read more
Tenant
5th Jan 2022 (3 years ago)
B Powis
A delight to deal with!
The Osprey team were fantastic in helping us secure our ideal property. From the initial home search, to helping negotiate and throughout the sales progression; Vicky, Maria and Jamie were on hand to ensure everything ran smoothly and efficiently right to completion.
Now we're in and settled, I'm glad that I asked Osprey to help. Highly recommended.... Read more
Buyer
26th Nov 2021 (3 years ago)
C Marsh
This is a very good place to go through if you are looking to rent
We have been with them over and year now and we have had no problems
Everyone in the office we have spoken to is really nice.
If you ever have a problem then they are quite quick to sort it out and if you are struggling with anything they are very understanding
I would recommend osprey lettings to anyone and if you get Chloe managing you then you will have no problems
She very friendly but very professional at the same time... Read more
Tenant
20th Nov 2021 (3 years ago)
J Perkins
We are so glad that we used Osprey and are very happy with the service we received - Maria and Vicky were fabulous and managed the sale and buying process brilliantly! They kept us informed the whole way through and chased other parties to ensure we completed when we needed to. Would not hesitate to recommend to others.... Read more
Seller
3rd Oct 2021 (3 years ago)
B M
What Can I say? Well, I can start with a HUGE thank you to Chloe - she has been amazing with the entire process and Osprey in general have been so helpful and responsive! I look forward to moving into my new hone very soon! Chloe has been patient, responsive and is a true asset to the Osprey team! I have dealt with a number of letting agents recently in the hope of finding my new home back in Peterborough and the entire process has been stress free, hassle free and I really can't thank them enough! Highly recommended and I am one happy new tenant! :-)... Read more
Tenant
17th Aug 2021 (3 years ago)
J Hanlon
Top notch experience selling our first house. Jamie was great with the valuation, and both Vicky and Maria were brilliant throughout the process. Always really prompt with replies, and kept us proactively informed us. Would recommend 100%.... Read more
Seller
13th Aug 2021 (3 years ago)
K B
Excellent service from Osprey Property Oakham. Jamie was proactive in getting the ball rolling and for contacting me back in February to see if I was ready to sell. Already having a possible buyer in mind it reassured me that this was the right time to sell and with the right agent. When it went live, the process was so quick and had my first viewing (and offer) within hours!
Vicky, gave me weekly updates both with my sale and purchase. I always found her very professional, efficient and friendly - valuable qualities in helping me feel reassured in the whole process which can be quite daunting at times.
Overall an excellent service from the outset to completion. I would highly recommend osprey Property; thank you.... Read more
Seller
2nd Jun 2021 (3 years ago)
P Cook
Vicky was excellent in regard to our recent sale, and I would happily use them again.... Read more
Seller
7th Apr 2021 (3 years ago)
P Bright
Absolutely without question the best estate agents on the market today .
My experience with all the Team starting with Jamie following on to Maria & Vicky has been exceptional
service throughout .Professional ,Polite ,Enthusiastic ,Organised ,would highly recommend this company .
Everything for me went through very smoothly without stress .
A great big Thankyou ????
Very satisfied client
Paula Bright
Uppingham.... Read more
5th Mar 2021 (4 years ago)
Terrible experience during the check out at the end of the tenancy. The agent was very unprofessional and unfairly hold part of the deposit. Luckily, almost after a year of dispute, the DPS decided to give me back the disputed amount. Reading other reviews appears that this is a quite regular problem that other tenants faced as well.... Read more
Tenant
25th Jan 2021 (4 years ago)
C L
Thank you Osprey for a positive experience renting in Oakham. They have been professional, friendly and responsive whenever we've needed help with anything. We recently moved out of a property and Amanda ensured that this was as smooth as possible, which made a world of difference. I would definitely recommend Osprey to anyone looking to rent in Oakham. Thanks again team.... Read more
Tenant
22nd Dec 2020 (4 years ago)
E Norton
Exceeded excellence when we decided to rent with Osprey. Received attentive and prompt service from both Chloe and Amanda. All referencing and tenancy agreements proceeded smoothly and efficiently, enabling us to move in to our rental property without delay. Highly recommend Osprey for their superb service and responsiveness... Read more
Tenant
17th Dec 2020 (4 years ago)
From the start to finish they communicated well, kept me informed about what was going on along the chain.
Vicky the branch manager was particularly helpful in so many ways. I'm so pleased I chose Osprey in Oakham as my agents, nothing was too much trouble for them.
I wish they could have dealt with the buying side aswell, my sellers agent in Downham Market were hopeless.... Read more
Seller
16th Dec 2020 (4 years ago)
Have been renting a property for more than 3 years. Never had any problems with contacting them or dealing with. Always had a quick response and friendly attitude. Would highly recommend.... Read more
Tenant
14th Dec 2020 (4 years ago)
N Norton
To Amanda, Alice. Chloe and the rest of the team at Ospreys. Just want to record my gratitude to you all at this time of year. I have been with Osprey lettings for over 20 years now and have received the most wonderful level of service possible. Pleasant, polite hard working and efficient, I cannot praise you highly enough. You've looked after me and my property as if it were your own, new tenants always quickly found and repairs noted and carried out by local craftsmen,- many a time I would have been lost without you. So a big thank you to all of you and I wish you a peaceful Xmas and Happy New Year, you deserve it! Nigel Norton.... Read more
Landlord
14th Dec 2020 (4 years ago)
P Gibbons
We had a very positive experience using Osprey Property to rent a house. Alice and Chloe at the Oakham office were very helpful in guiding us through the process. Would highly recommend Osprey as a 1st place agency to start a search for a rental property in and around the Rutland area.... Read more
Tenant
5th Dec 2020 (4 years ago)
K Jeynes
I moved into one of the properties offered by Osprey and all I can say is that they were outstanding in terms of responsiveness and helping me along every step of my move I would highly recommend them to anyone looking for a new home, will definitely be dealing with them again in the future... Read more
Tenant
4th Dec 2020 (4 years ago)
A Long
Viewed a lovely house and made an offer before the pandemic, trying to complete a house purchase during lockdown was extremely challenging for everyone! Jamie and the team were very understanding, responsive and helpful throughout.... Read more
Buyer
5th Oct 2020 (4 years ago)
A Robinson
Jamie and Vicky are highly professional and extremely responsive. Both are very personable and made the whole process of the selling the property simple. Every safety concern was addressed whilst selling post-lockdown. I have no hesitation in recommending Osprey both locally and to out of town buyers.... Read more
Seller
23rd Sep 2020 (4 years ago)
H hale
Due to a change in my purchasing circumstances, I needed to find an unoccupied property within a specific area that I could buy and move to promptly. I knew Osprey and one other had such a property available. I rang Osprey on the Monday, met Jamie at the premises the next morning and made an offer subject to a prompt yes/no.
The essence of my purchase was to have an agent that could 'react'. Jamie rang me later to explain that the vendor needed more time to consider my offer and would chase for a final reply by the end of the day Wednesday. This he did, the transaction was agreed and 4 weeks later I moved.
Jamie was able to gauge the sincerity of my enquiry and reacted promptly under the difficult circumstances of Covid restrictions.... Read more
Buyer
2nd Sep 2020 (4 years ago)
J Saville
Can not rate the team at Osprey highly enough. Had a offer for full asking price on our house in under 48hrs. This all happened Just before the start of Lockdown. Everything kept in place through them trying times of selling a house in Lockdown. The team provided us with all information needed and were extremely helpful. We even used them with the purchase of our new house. Excellent service and will use them again. Great local knowledge of Rutland.... Read more
Seller
1st Sep 2020 (4 years ago)
N B
Tenacious, knowledgeable, professional, responsive with communication.............. really very good indeed. I could apply many more positive words to convey my complete satisfaction with Jamie and his team when dealing with our house sale due to a difficult circumstances caused predominantly by Covid. Very highly recommended.... Read more
Seller
1st Sep 2020 (4 years ago)
C Adcock
Even during the recent lockdown Osprey Estate Agents have gone above and beyond to help us achieve our purchase of an amazing property. I am very happy to recommend them for either your purchase.... Read more
Buyer
1st Sep 2020 (4 years ago)
S Jackson
Great staff very professional would recommend.... Read more
30th Aug 2020 (4 years ago)
A Pollard
From the start Osprey's approach was completely professional and responsive to my needs. From photographing my property, through to conducting viewings and keeping me informed of feedback, they managed the process very well. I can highly recommend Jamie and his team.... Read more
Seller
24th Aug 2020 (4 years ago)
Initially they seemed interested in marketing my property but that soon dropped off after they found an unsuitable buyer - of course no one knows what way the property market will go in current times but they wanted to reduce the price so much it put me out of the market. ospreys are a nice ‘best of the bunch’ estate agency. However, estate agents really do need to up their game now. They have provided in general a rubbish customer journey so far yet charge the earth for doing so. Ideally finding one who talks to their clients regularly would be a massive UPS. I lost money during this failed sale and offered no genuine apology.... Read more
Seller
25th Jun 2020 (4 years ago)
F M
We sold our house through Osprey. Jamie and the team were excellent - our house sale was in very good hands and the team always kept us well informed. We highly recommend Osprey - fantastic service.
Many thanks to Jamie and the Team... Read more
Seller
15th Apr 2020 (4 years ago)
J Notley
We recently used Osprey Property to sell our house. Jamie and his team were extremely helpful and nothing was too much trouble. Would highly recommend.... Read more
Seller
2nd Apr 2020 (4 years ago)
A chamberlain
Thankyou to Jamie and his team at Osprey. They made our lead up to the move and the move very smooth. Jamie kept us in the loop the whole time and we had weekly updates from Sophie. We would defiantly use again and recommend. Thankyou very much again.... Read more
30th Mar 2020 (4 years ago)
R Outwin-Flinders
We sold our property quickly with Osprey Estate Agents. Their knowledge of the local and national market was excellent, they were efficient and easy to work with. Overall, the service provided by Jamie and his team was outstanding.... Read more
Seller
7th Jan 2020 (5 years ago)
G Kavanagh
Excellent service. Helpful friendly team. Couldnt do enough for us to make our move go smoothly. Thank you!!... Read more
28th Dec 2019 (5 years ago)
H James
Would highly recommend. Excellent service from Sophie and Alice, very professional. Look forward to dealing with them again... Read more
24th Sep 2019 (5 years ago)
S Howard
Fantastic service from the lettings team.... Read more
Landlord
21st Sep 2019 (5 years ago)
M A
Rude staff, goblin-like crooks... Read more
10th Sep 2019 (5 years ago)
M Anderson

It has been awhile since I have left my experience behind with this estate agent- it will be a year that I moved out of the property but it was a lasting experience and not at all a good one.
I moved into the property under a different estate agent and in less than a year the property had moved agents 3 times. While living there, during the heatwave of the summer, our furnished refrigerator broke. It took two weeks and countless phone calls to get them to replace it. They told me it was the landlord's fault for not ordering a new one. It was miserable for us- no one at Osprey cared. I got a knock on the door one day and it was a handyman servicing the apartments in the other parts of the building that the landlord owned. He said 'here's your fridge- I've pulled it out of one of the other apartments.' I couldn't believe it- the landlord had only just found out we needed a new and organised another one that day- two weeks later. Osprey lied.
Upon leaving the flat it was a nightmare. Countless calls because they had lost information from the other estate agents. I had to deal with Alice Verity, and I can say it was the worst customer service experience I have ever had. I was due back rent and it took 8 ignored emails over four weeks for me to say I was contacting the Ombudsman for her to do anything about it.
I would literally never go with this estate agent even if they were selling my dream home for an unbeatable price. Alice Verity should not be managing- even the receptionist alluded that nothing was being done because of her and she supported my decision to contact the Ombudsman.... Read more
Tenant
22nd Aug 2019 (5 years ago)
J langley
Without doubt, the best and most professional estate agents I have ever used. I can't recommend them highly enough. Ben kept me informed of every move and went way beyond the call of duty to ensure everything ran smoothly. His positive attitude over the phone and via email is an asset to the company. Many thanks.... Read more
2nd Aug 2019 (5 years ago)
L Mann
Recently sold my house and bought using Osprey and they were absolutely brilliant throughout. The chain became very difficult and i cant thank Osprey enough for how they dealt with it and how they managed to keep me updated along the way. Without doubt, the best estate agent i have ever used and would highly recommend them... Read more
Seller
25th Jul 2019 (5 years ago)
W leveritt
First class service, with excellent communication. Could not be happier with the experience.... Read more
24th Jul 2019 (5 years ago)
M west
Great service from start to finish, even with a tricky chain! would definitely recommend.... Read more
17th Jul 2019 (5 years ago)
S Edwards
Excellent service. I have moved around the country a lot and Ospreys have been the best agents by far. Cannot thank them enough for all their hard work selling my current property. So pleased I am buying through them as well. Just wish they could open an office in Devon to sell my cottage there!!... Read more
Seller
14th May 2019 (5 years ago)
R Young
Excellent service. I was a first time buyer and they were very supportive and helpful throughout the whole process.... Read more
Buyer
30th Apr 2019 (5 years ago)
M Wickes
Excellent service, above and beyond! I bought my house through these agents and I can't thank them enough for getting me into my house for Christmas with the help of an excellent solicitor.... Read more
Buyer
11th Apr 2019 (5 years ago)
J jones
Great friendly team... Read more
28th Mar 2019 (5 years ago)
H George
Osprey Property have just let my property for me, the team were helpful, efficient and most importantly have found me a good tenant. Thank you to all the team, great work.... Read more
Landlord
27th Jun 2018 (6 years ago)
T jayy
Awful experience. They never answer the phone no one gets back to you!!! I called several times no answer. After a week the property was given to some else. Emma so rude and unhelpful. They lost a 2-3 year contact so land lords be warned. With a year up front paid.
Ben and Lyn you were amazing but what a let down on the ones who are closing a sell.... Read more
Landlord
16th Jun 2018 (6 years ago)
H Parry
Following a review of all Estate Agents covering the Oakham area we selected Osprey Sales and Lettings to act as our agents in the sale of my parent's house. This selection was based on their detailed evidence based pricing alongside an appropriately professional approach. The property sold relatively quickly and we were kept up to date as the sales progressed through to completion. I am based over 150 miles away in North Wales, therefore having confidence in the competence of the selected agents was imperative to us. I would therefore not hesitate to recommend Osprey Sales and Lettings to act as agents was others... Read more
Seller
5th Apr 2018 (6 years ago)
A Olive
Do not use this letting agency if you expect to get your deposit back fairly. They pocket it for themselves, Alice even admitted this on the phone. Numerous friends have used them and same experience as myself. People even charged for 'removal of goods' that where already in the property to begin with. And when new tenant had moved in the goods where still there. An absolute first class disgrace.... Read more
Tenant
15th Oct 2017 (7 years ago)
N Nevin
A disgrace, rude staff. Still trying to get deposit back 4 months after moving out. Alice got clever on the phone as well, wouldn't recommend to anyone. Would rate 0 if possible.... Read more
Tenant
13th Oct 2017 (7 years ago)
I Productions
Excellent service and efficient staff. Thank you for providing a serviced office with super fast broadband. This services is very rare in the Rutland/Leicestershire area but crucial for taking my business to the next level. Thank you Osprey... Read more
23rd Aug 2017 (7 years ago)
C Spencer
I've always found the team at Osprey to be excellent at dealing with my house. Everyone there is always so friendly and helpful, I would definitely recommend them to others!... Read more
17th Nov 2016 (8 years ago)
G Tari
I had a good experience with them initially as the renting process went smoothly, however it was followed by a shocking experience when I reported some maintenance issues. Several weeks past and most of my maintenance issues are completely ignored. I cannot get hold of property manager as my calls and messages for her are ignored and she does not attend to my emails on time. I asked to speak to the branch manager and was promised a call back, but I have not received a call after a week despite of having several outstanding maintenance problems.
Ospery Lettings is not a professional letting agency as they claim, due to incompetence in delivering the core of their business, taking care of tenant requests and properties. Their business plan is built on the idea of ignoring customer, even refrain from communicating effectively to make tenants give up. Unfortunately if you ignore an issue it would not get resolved or disappeared!... Read more
Tenant
15th Nov 2016 (8 years ago)
V Fusions
We have used Osprey Lettings for two years now. They are extremely efficient with great attention to details. They handle everything from letting the property, check in inventories and check out inventories, tenancy agreements in fact everything.We do not need to worry about anything as we know it will all be handled with their usual expertise.... Read more
Landlord
6th Sep 2016 (8 years ago)
R Ltd
We wouldn't use any other lettings company now. We had mixed experiences with other companies. Alice and Isobel have let two houses out for us now and found two great tenants and helped us build up a relationship with them. Always professional, helpful and friendly. Thank you both for all your help.
Oli & Chloe Story... Read more
Landlord
6th Sep 2016 (8 years ago)
R brown
Well done team, what a great job you have done on getting my property let.
Wishing you all the best and thanks once again.... Read more
Landlord
30th Aug 2016 (8 years ago)
J minney
this letting agency are awful, they conned me into telling me that i could have a small yorkshire terrier in one of their 2 bedroomed flats in wellingborough (where other people already had dogs !) we paid our money for credit checks and deposits told them we would be putting our house up for sale so had to pay for that.
then 6 weeks later ALICE emailed me telling me that it would still be ok for us to move in and i made sure that is was still ok to have smudge there as he is my comfort because im disabled and she has now said we cant have smudge with us
i dont know what i can do, they gave me the money back that we gave them, but we have lost the money for putting our house up for sale and for the storage unit we agreed to rent out.
PLEASE DO NOT USE THIS ESTATE AGENT THEY HAVE NO CONSISTENCY TO PEOPLE WHO NEED TO LET THE PROPERTIES
needless to say the person who has the dog in the same block of flat is still there!!!!!... Read more
Tenant
25th Mar 2015 (10 years ago)