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- Murray Estate Agents - Oakham
Murray Estate Agents - Oakham
Opens Monday at 9:00am
Market Street, LE15 6DY
Murray Estate Agents Oakham are an estate agent in Oakham. They mainly list properties in LE15, LE13 and LE14. Over the last 6 months, they've listed 42 properties, with 19 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 5:30pm
- Tuesday 9:00am - 5:30pm
- Wednesday 9:00am - 5:30pm
- Thursday 9:00am - 5:30pm
- Friday 9:00am - 5:30pm
- Saturday 9:00am - 12:00pm
- Sunday Closed
View all details
Murray Estate Agents - Oakham Reviews (53)
Have you used this agent?
62%
6%
2%
0%
30%
All (53)
Seller (16)
Buyer (4)
Landlord (3)
Tenant (6)
General (24)
Anonymous Homeseller
From start to finish the staff at Murray’s were absolutely brilliant .The viewings were carried out by them which took the pressure off me. They also coordinated the sale and were the driving force within the chain contacting the other agents and solicitors to keep it all on track . They took the time to explain , support and reassure me as the sale went through .
I would recommend Murray’s without a hesitation. It is a very stressful time when buying and selling a house but Murray’s made it a lot easier for me .
Seller
8th Jan 2025 (17 days ago)
G Sloan
I recently bought a home through Murray’s and I couldn't be happier with the experience. They were incredibly professional,
knowledgeable, and always available to answer my questions. They guided me through every step of the process, from viewing properties to finalising the purchase, and made what could have been a stressful process so much smoother. I would highly recommend Murray’s to anyone looking to buy or sell a property.
Buyer
29th Dec 2024 (27 days ago)
R Burt
Very professional and helpful staff Kathryn especially went out of her way to help with a difficult selling situation. Would definitely recommend
Seller
16th Dec 2024 (6 weeks ago)
Est
Great communication with the sale of my property. Kept me in the loop at all times and followed through a sale to its completion despite a number of challenges from my buyers solicitor. Very helpful and always on the case. Thank you
Seller
23rd Sep 2024 (18 weeks ago)
M Axon
My parents brought our family home from Murray’s 49 years ago , so when Mum moved into residential care she was keen they were the right People to help us sell.
Grant gave a fair and honest valuation and as it was a remote sale the team handled all the viewings.
Once we had found a buyer the Kathryn and all the team in Oakham were excellent and handled all communication and the process with speed and professionalism.
They maintained this right up-to and beyond completion.
They also recommend a first class conveyancer who is know handling the sale and onward purchase of our own home.
First class service from a great local business …would definitely recommend …many thanks
Seller
11th Sep 2024 (19 weeks ago)
M Mccourt
Purched our property through Murray's found them to be very professional and helpful any time I needed access to the property for various reasons.
Buyer
15th Aug 2024 (23 weeks ago)
B Palmer
We sold our property with the help of Murray’s estate agent’s.
They kept us informed all the way through the process & the property was sold very quickly with them.
The staff were all very friendly & helpful.
Seller
14th Aug 2024 (23 weeks ago)
Anonymous Homeseller
We bought a house with Murray in March and found them really excellent; friendly, helpful and on the button!
The house we’d bought needed a lot of work, so we delayed selling our current home.
We opted for Murray to help us sell it a few on the later - it seemed the obvious thing to do and they have marked the property extremely well.
We accepted an offer on it after 3.5 weeks which is pretty good going in this slightly sluggish housing market.
They definitely deserve the 5 stars. Thank you to all the team at Murray Estate Agent, OAKHAM. ????????????
Seller
23rd Jul 2024 (6 mo. ago)
P Nicholls
Excellent communication throughout. Made the entire process easier than it could have been.
Thanks for all your help
10th Jul 2024 (6 mo. ago)
F Rocha
Agents kept a watchful eye on the transaction and made sure progress was being made.
3rd Jul 2024 (6 mo. ago)
R King
Murrays in Oakham helped my mum and I sell 3 houses in the area.
Julia, in particular, was efficient, prompt, polite, helpful and diligent. She kept us constantly updated throughout the sometimes long process, always with good humour.
We would recommend Murrays, Oakham if you are looking to sell or buy in the area.
Seller
3rd Jul 2024 (6 mo. ago)
Anonymous Homeseller
Mum brought her house using Murray's 49 years ago and they have done an excellent job of selling it for her. Many thx
Seller
26th May 2024 (7 mo. ago)
J Thibault
Murray’s were very helpful. Staff always kept me in the loop and replied to all Calls and e mails
22nd Feb 2024 (11 mo. ago)
S Cheverton
Murrays know the Oakham area well. The team are easy to contact. and courteous. Viewings are arranged promptly and the staff that show one around are helpful - though they did not always know about access to odd corners like garage, loft, garden shed. My impression is that Murrays value properties rather higher than other estate agents, and above local going rates - which could be good or bad depending on how you look at it.
21st Feb 2024 (11 mo. ago)
E Wells
Having sold through Murray’s in uppingham, the whole team then helped us find a property to buy. We bought through the Oakham branch, who were professional, always returned calls when they said and showed us around the property numerous times before we moved in.
Thank you all so much for making this very stressful time much easier!
Seller
19th Feb 2024 (11 mo. ago)
T Somervell
Very impressed with communication with Kathryn, who keeps us updated promptly, providing answers to our questions.
Viewings with Anthony have been relaxed and unhurried. We appreciate the service Murrays are offering and recommend them highly.
2nd Dec 2023 (1 year ago)
E Puxxx
Terrible customer service. That’s if they even allow customers to view the houses for rent! Wouldn’t let me view a property for rent then proceeded to inform me it had gone to the landlords relative! Finding this all out after I had been told two days in a row someone would call me back to view the property. Wouldn’t recommend their service.
Tenant
12th Oct 2023 (1 year ago)
G Clifford
We are in a position to buy. Viewed a property but they hadn’t got the key for a workshop that was with the house. We were very interested but asked if we could see the workshop. They said I’ll ring you when we have got the key. I wasn’t happy about that as we needed to make a decision regarding the property and we were wanting to make an offer so I suggested that I book a second viewing for 5 days later so that they had chance to get the key.. We met them at the property for the 2nd viewing. We took a tape measure etc and had decided to make an offer even though we still couldn’t get in the workshop so on the way home we popped in the oakham office to make an offer. We walked in and said we had just been to second view this property and a woman said we have just accepted an offer on it from a viewing the day before. The woman offered no sympathy and failed to sit us down and say.something like I’ll be in touch if it falls through or I’ll let you know of others that come up. if I was the owner I would be annoyed that they made no attempt to see if they got another offer from us knowing it was a second viewing and therefore there could have been an opportunity to make more money for the owners by having two independent bids. At no point where we told of the other viewing and had we known we would of made a decision prior to the other viewers. There was a complete lack of customer service and I came out saying well that was a complete waste of time having spent hours thinking about and visiting the property over the past few days. You should be ashamed of the appalling service. The woman in the office needs a customer facing course. I’d never use or buy from them. They do nothing to make you feel like they give a damn !!
Buyer
29th Sep 2023 (1 year ago)
M Baker
Awful
15th Jun 2023 (1 year ago)
M Davies
Awful company.Lazy, greedy and rude. No idea how they are still operating. Do not use at all. NEED INVESTIGATED
Where to start? Experience was poor from the beginning. Illegally listing houses with "No children" , "No dogs".
Husband in receipt of a injury benefit (war) and Murray tried to tell us they couldn't accept any benefits of any kind. (illegal) Despite both of us receiving an additional income on top (should have been our first warning, however thankfully everything was documented.)
They don't use up to date photos on the adverts. Found out our house photos were over 7 years old and not even slightly correct. Luckily we had viewed property and saw the true state of it. (TAKE YOUR OWN PHOTOS OF EVERYTHING)
Was hundreds of pounds over priced. They were lucky our house sale had gone through or we would have walked away.
Staff are not only rude and unprofessional but actually breaking laws due to their complete and utter incompetence. Hayley Scott of Murray Oakham Letting team, was one of the worst staff members I have ever come across rude, made up lies of the property condition (again luckily had our own photos) rifled through our belongings (like non inbuilt cupboards). Utterly obsessed with a scuff mark on the wall (which we had said several times we would happily paint over.) Yet when you actually needed her they completely ignore maintenance and emergency requests. It took nearly 7 months to fix a leak and a hole in the roof! Dangerous mould mounting up in one bedroom which was never fixed. Also had a porch that leaked into the electrical light in the hallway, stated several times it was due to the water coming from above, took photos and reported it (honestly it was probably an electric shock waiting to happen.) Had an electrician come to look at it (Steve). He said -obviously- he couldn't fix it until the leak had stopped above but would disconnect it until it was fixed. The light fixing then continued to dangle for months.
Had health reports done due to mould and was advised to take legal action. Only when council got involved did they bother to return a single phone call. When they realised they would have to do something about the mould and horrific conditions they attempted to remove us from the property.
Unlike Murray, both the council and myself were knowledgeable in housing law so thankfully were able to protect ourselves until we found somewhere new.
During the searching time for a new property we were harassed, with emails, and had members of the property team of Murray turn up unannounced claiming to be there for a show round. (not happening.) and finally they claimed they were "fixing" problems within the house (probably saw £££ when they realised they could re-list it but would have to actually do some work.)
The electrician finally returned when we were due to leave, Hayley Scott Murray Oakham lettings adviser kept trying to turn up when he was there, at the time I couldn't work out why (because they never fixed the leak in the porch) Then found out months later that they were having an affair! So not only ,totally unprofessional but disgusting. (and thank god I worked from home.)
Before we left I found the landlords details, and wrote in great detail about how disappointed we were with the service and expressed how if he couldn't find another service provider, that his house was going to be left in an awful state. He eventually wrote back to us to say he a) Knew nothing about the problems and b) could we pay him for the rent we owed. We didn't owe him any rent, Murray had stolen his money and attempted to use this as an excuse to remove us from the property. How they thought they would get away with that I'll never understand as we had internet banking and could prove every payment??? They then backtracked and claimed it to be a mistake. (Which they never apologised for.) The imbecile landlord has since relisted with Murray.
Terrible from the start; discriminatory, rude, liars, poor communication, terrible service providers and breaking the law at every opportunity.
Tenant
12th Jun 2023 (1 year ago)
E Farmer
Very friendly and and welcoming staff
1st Mar 2023 (1 year ago)
M Stubbs
We found James made time for us whenever we needed to talk. He was always professional, friendly, hard working, patient, positive and polite.
20th Jan 2023 (2 years ago)
Anonymous Homeseller
On the marketing price Murray’s were 20k above their rivals . They find a buyer very quickly. So why am I dissatisfied ? Because , and we’re talking about a chain of only 3 houses ( I was the last in the chain) they didn’t check or ask about our buyer’s buyer ( “ not something we can do wasn’t the pathetic excuse( tosh !) mortgage situation. Unbelievable . Our buyer’s buyer struggled mortgage wise and we had to chip the price to get the deal through . I wasn’t happy .
Seller
18th Oct 2022 (2 years ago)
L James
Contacted over the weekend about a house they had for sale on Arnhill Road, Gretton! A women called me back and left a message as I was working. So I called back and no one was available, she then returned my call (in the end) and said I left her a message and she didn’t know what it was regarding, she was rude and sounded as if she didn’t want to be there! I said well someone left me a message this morning but strangely enough I work so I couldn’t answer. Her reply was well I don’t know what house You was on about. So I just gave up!! I feel sorry for the sellers as I’m chain free and was very interested. But heck no would I buy with an estate agent involved that is like this!
14th Oct 2022 (2 years ago)
G Perks
Excellent service very helpful staff, highly recommended
Thank you to all the staff at Murrays
4th Oct 2022 (2 years ago)
P Hellyer
Couldn't have been more supportive.went above and beyond.6 stars.
30th May 2022 (2 years ago)
D Wright
Professional, persistent & patient are the 3 words that spring to mind.
Excellent client care from Paul Mound and great customer service from the team at the Oakham office.
10th May 2022 (2 years ago)
J CUNNIINGHAM
I found Murray's friendly and extremely helpful above and beyond for the sale of my house,
Seller
23rd Feb 2022 (2 years ago)
M Whincop
Very fast and efficient service from Murray’s Oakham. Responsive and easy to contact. Will definitely be using again in the future.
9th Feb 2022 (2 years ago)
S Gilliver
Grant and his team were extremely helpful in helping to sell our house going above and beyond. I would recommend them again.
Seller
5th Jan 2022 (3 years ago)
L Turner
Helpful, friendly and professional in all aspects.
4th Jan 2022 (3 years ago)
C Hodges
Worst agent I have ever contacted! Do not bother or waste your time going here! I think I know more about letting a property out than they do!!! They need to seriously up their game!!!!
Landlord
22nd Apr 2021 (3 years ago)
S Charlton
Lettings, great friendly helpful staff. They go that extra mile to help
Landlord
12th Mar 2021 (3 years ago)
R Norris
Had to call them a few times to get a viewing for a property and didn't get a call back but I'm putting that down to them being so busy everytime I did speak to someone they were extremely helpful and polite definitely recommend
12th Mar 2021 (3 years ago)
T Parkin
Would not touch them with a bag pole..... poor advise on valuation and poor communication
6th Mar 2021 (3 years ago)
N MF
Very friendly staff, quick to respond and always available to answer your questions, Oakham the best real estate agency calls you will not regret
23rd Feb 2021 (3 years ago)
T Martin
the worst iv ever seen
lies about calling never had call back avoid just terrible
16th Jan 2021 (4 years ago)
E Bates
Trying to get viewings via the oakham lettings branch is a waste of time. Use another agent. You just continuously get told "I'll be in touch I'll be in touch" but it's lies, you never here from them again
13th Jan 2021 (4 years ago)
N Martin
Amazin
9th Jan 2021 (4 years ago)
J Charlton
A very impressive estate agency. Their property knowledge was head and shoulders above other local agents. The Oakham sales team were very helpful and guided us through our house sale from start to finish.
Seller
19th Oct 2020 (4 years ago)
Da_wais_roxx
Eviction during pandemic and £165 cleaning bill for cob webs
Tenant
24th Aug 2020 (4 years ago)
T Damen
Very pleased to have used Murrays to sell my house, I used another agent to buy my current flat and they were not at all up to Murrays standards with respect to advice, quality, professionalism and availability (their shop was rarely open). Thank you Moira and Paul for your care.
Seller
12th Jul 2020 (4 years ago)
J Cure
Excellent communication, efficient and friendly staff and knowledgeable advice. Jill and her colleagues made the sale of our house straightforward, and were very pleasant to deal with in the process. Many thanks!
Seller
30th Jan 2020 (4 years ago)
D Baker
Very professional, polite and courteous service received from staff at Murray’s.
Jill provided timely and great help during the purchasing process. Her skills streamlined what is often a stressful and hair pulling experience.
Would strongly recommend to anyone in the house buying process.
Buyer
29th Jan 2020 (4 years ago)
C Green
Dont care ,
Just take the money ,
No customer relations what so ever .
14th Nov 2019 (5 years ago)
C Pearce
Discrimination against disabled people, very unprofessional staff. Oakham branch particularly.
27th Aug 2019 (5 years ago)
E Rattanavong
Murray's lettings office in Stamford was great. And their team in Oakham provided excellent customer service throughout the duration of our tenancy. The Oakham team was always timely in their responses, and consistently addressed all of our requests for repairs with great speed and efficiency. Can't thank them enough for all that they did to ensure a smooth tenancy for our family!
Tenant
9th Aug 2019 (5 years ago)
D harrington
the lettings team were very professional and are always very helpful when I called.
Landlord
30th Jan 2019 (5 years ago)
A Gibbs
They never answer any of your queries! HOPELESS COMPANY TO DEAL WITH!
17th Nov 2018 (6 years ago)
D Hatton
Where to start? Actually...don’t start here. Go to a competent Estate Agent for your rental needs.
Tenant
15th Nov 2018 (6 years ago)
gc1234
(Translated by Google) With artists
(Original)
Con artists.
13th Nov 2018 (6 years ago)
J Turner
Such a bad experience with the letting agents! Avoid if looking to rent with them
Tenant
2nd Aug 2018 (6 years ago)
H Smith
Always friendly yet professional, excellent local and market knowledge and a pleasure to deal with throughout my sale and purchase.
Seller
17th Dec 2012 (12 years ago)
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