I've recently exchanged on a property marketed by White and Sons in Oxted and can sincerely say that you will be lucky to have the team playing any part in your 'chain'. Loraine in particular has been key to pushing our chain to exchange.
With a significant level of industry experience myself i understand the importance of proactively managing a sale through to completion. Loraine was the one person who did all she could to ensure that all parties, not just her own client, were informed and doing what was necessary to complete.
I would have no hesitation in strongly recommending their services. A great agent and delivering true value and service as a high street agent should. Great work!
‘I recently completed a purchase through White & Sons in Oxted. Very professional service from the first moment through to completion of purchase'.
We recently purchased a property through Payne & Co and found their communication to be the best in the business! Our expectations were managed and they did their best to regularly chase everyone in the chain and keep everyone in the know. Very impressed and happy. Karen was a fantastic support to us.
None responsive to clients request. Only interested in making a profit and if they can not secure the deal they loose interest. I would not recommend them at all.
I was very impressed with everyone I dealt with at Jackson-Stops in Oxted. Very honest, very knowledgable and very calm when it came to the nail biting bit before Exchange! (Thank you Jane!) I would highly recommend using them and think Agents like these are very hard to come by.
As buyers, the experience that Jane and the team created and maintained throughout the process was second to none. It all went to emphasise the need for helpful, local, knowledgeable and experienced estate agents in this modern age of online everything. Always willing to take a call, make a visit and actively resolve hurdles along the way, thank you.
One dark, chilly November evening after having had our house on the market for almost a year, there was a knock at the front door. Having opened the door after searching for the key and wiping off the cobwebs (we rarely used this entrance, except in high summer) a young man who introduced himself as George was found to be standing there. “I’m sorry to disturb you” he said “but I’ve been driving past your house for some time now and have noticed that you haven’t yet sold it. I work for Platform Property and we would very much like to be in a position to sell your house for you.”
We were so impressed by George and the rest of the team at Platform, we decided to entrust them to sell our beloved home. They sprang into action and we experienced more activity in the first few weeks than in the past year! The entire team at Platform were aware of what was happening, so it didn’t matter who we spoke to. 2017/2018 were difficult times to sell any property but Platform never ceased in their efforts to reach a successful conclusion.
After sales care was exemplary, thanks to the wonderful, bouncy Toni. She’s a one off.
Thank you, Platform, for everything. You are the best!
DAVID & ALLY RIVERS
We signed up with Platform Property on the 21st June 2018, by the 24th August 2018 we had sold our house and moved into another through them - 9 weeks and 1 day!
Platform Property are by far the most innovative and progressive Estate Agency in Oxted and the surrounding area.
Right from the "off" George was very proactive in getting things up and running, meeting with us on a Sunday at short notice to kick things off. A few days later I received a call just before 8pm from Tom (The Guvnor) - a courtesy call just to make sure things were progressing OK......how refreshing for customer service in this day and age!
All viewings were arranged and carried out by Platform Property, with a full debrief on how it went to follow. We did not have to chase them once throughout the whole process.
Stuart & Lily played their part in getting the deal done and then the best bit.......Toni - the fabulous sales progressor who did not stop until completion! Toni kept the whole thing motoring along, especially keeping the solicitors on their toes and all parties in the chain happy.....all this, with pretty much a daily update on where we were at........simply excellent service!
Unfortunately for Platform Property, we love our new house so much that we will not need to use them again anytime soon, but I cannot recommend them highly enough to anyone wishing to buy or sell in this current tricky market......thank you for the cactus (named George) and keep up the good work!