Jason and his team performed exceptionally well throughout... Read more
Seller
5th Mar 2024 (11 mo. ago)
We have had a terrible experience with Payne & co for the following reasons :
- Referencing new tenants they did not do due diligence which resulted in tenants being not suitable under payment threatened court action
- not advising us when invoices council tax needed paying ending in court summons’s
- not advising us when property became run down
- poor communication regarding legal aspects they should know as Estate agents
- very poor service which we paid for... Read more
Landlord
18th Jul 2023 (1 year ago)
J Fellows
Stuart at Payne & Co has been brilliant from start to finish. Stuart went above and beyond to get our purchase across the line and we couldn't be more grateful that he did. Nothing was too much trouble and he was always happy to answer any questions we had at all. I must add that all the team we got to speak to were very friendly and professional and I would highly recommend them to anyone.... Read more
Buyer
16th Jan 2022 (3 years ago)
C UNIT
This is my first time purchase, which was initially overwhelming, but quickly eased by the professional and accommodating expertise of Payne & Co. Stuart is a massive asset to the firm and ensures everything is covered from end-to-end. Communication is a crucial factor in these circumstances and that too was covered and made to make me feel very comfortable throughout the entire process. You’ll be in very good and capable hands with this company and I’d like to take this opportunity to thank Stuart and the rest of the team for making this purchase very smooth and without a hitch for me. Thank you!... Read more
Buyer
12th Jan 2022 (3 years ago)
A Bitmead
Payne & Co are the agents for the house we are buying and we can honestly say we have been so impressed with their service. Even before we found our new home, they kept in touch with properties coming to the market and now we have found it, they have kept in touch along the way keeping us in the loop with how things are progressing. If we ever do decide to move again, we won’t hesitate to use them and will be recommending to all family and friends.... Read more
Buyer
8th Dec 2021 (3 years ago)
D Gillham
Very prompt flexible service from Stuart when visiting the property, Stuart was also very understanding, respectful and empathetic towards us as it was our childhood family home we were placing on the market.
They suggested and arranged a viewing day giving us some feedback from all who attended paying particular attention to being mindful of our feelings where feedback was maybe not so good!
An offer followed and then Karen made regular telephone calls and follow up emails during all stages of the sale, she was always very friendly polite and informative throughout the process.
Thank you for your professional but personal service!... Read more
Seller
4th Nov 2021 (3 years ago)
I Pettit
We have let our house and subsequently sold it through Payne and Co. Both experiences have been positive.
Jason (lettings) was professional and addressed any issues with the property efficiently during the period that it was rented. Good communication both with us and with our tenants led to a positive experience all round. We felt as though our property was being very well looked after for the time that it was rented.
Stuart and Sophie (sales) managed the sale of our property. Our property was slightly different and 'quirky' but from the time that it was put on the market, we appreciated Stuart's advice with regards to progressing the sale and Sophie responded to all of our queries appropriately and promptly to ensure that things ran as smoothly as possible.... Read more
Seller
1st Nov 2021 (3 years ago)
K Cawley
Karen and the team have been superb throughout with assisting us with our purchase. They are extremely professional and really quick to respond to any query we had.
We would have no hesitation in using them again. Special thanks to Karen who has been brilliant.
Thanks again for an amazing service!... Read more
Buyer
27th Oct 2021 (3 years ago)
C Zahner
I cannot praise everyone at Payne & Co highly enough. They put in enormous efforts to get our sale and purchase to an exchange and completion, going far beyond expectations. Truly professional, with a personal feel and easy to communicate with throughout, these agents are the real deal. Simply superb, thank you so much!... Read more
Seller
21st Oct 2021 (3 years ago)
E White
All the team at Payne and Co have done an amazing job in both the sale and also purchase of our new home. All of the team have absolutely gone above and beyond our expectations, helped us when we faced challenges from a number of different areas and are a fantastically friendly team as well. I totally recommend them to anyone wanting to buy or sell a property and should we move again in the future, will definitely be using them again.... Read more
Seller
27th Sep 2021 (3 years ago)
P Healey
We recently bought our new home with help from the Payne & Co team. Certainly difficult times with Covid restrictions but Stuart and the team were both proactive and always available with their time. Most of all the Oxted team are good people and we would certainly recommend.
Thanks.
Pat and Carolyn... Read more
Buyer
17th Aug 2021 (3 years ago)
T Gill
Sophie, Stuart and the team at Payne & Co were incredible professional. We were up against a tight deadline to make the stamp duty relief and they made the sale very stress free. They are all very friendly and extremely helpful. We highly recommend them.... Read more
Seller
5th Jul 2021 (3 years ago)
A Macdonald
Jason, Sophie and the team at Payne and co were extremely helpful and always responsive even when they had no news to provide during our recently completed house purchase. We were very impressed by their professionalism throughout the process and would happily work with them again in the future.... Read more
Buyer
1st Jul 2021 (3 years ago)
A Rogers
I cannot recommend Payne &Co highly enough! I’d had my flat on the market with another local agent for 6 months with only a dribble of interest. Within days of transferring to Payne &Co there was a steady stream of viewings, with a good offer within a couple of weeks and a smooth completion today. Throughout the process Jason, Karen and the team were unfailingly helpful and responsive. I only wish I had understood the importance of selecting the best agent right from the beginning. I will definitely be going straight to them next time!... Read more
Seller
24th Jun 2021 (3 years ago)
A Mills
We used Payne and co after having issues selling our house with another local estate agent and found the local knowledge and service from the staff to be excellent.
The quality of the viewings was superb and the communication with the team at Payne and Co made the whole process easier.
Overall we are delighted with the service we received and would highly recommend Payne and Co.... Read more
Seller
28th May 2021 (3 years ago)
A very good team to work with. Always easy to communicate with, a good understanding of the local market, and nothing was too much trouble. I highly recommend Payne and Co.... Read more
Seller
24th May 2021 (3 years ago)
S Dedman
Payne & Co are fantastic estate agents who I would highly recommend if you are selling your property. Even though I was not their client, but rather their clients' buyers, I felt like I received professional 5 star treatment throughout as they were very friendly and willing to help when it came to enquiries; always kept in contact and readily shared information on receipt; and went out of their way to ensure the smooth running of the chain of sale. I would just like to thank Karen and Stuart personally as they have been fabulous throughout making my life a lot easier and a whole less stressful. Thank you both... Read more
Buyer
29th Apr 2021 (3 years ago)
B Earl
Payne & Co are by far the best estate agent around, their service is exceptional and never did we feel like we had to chase them.
Stuart and the team are so professional and helpful. We can't thank them enough for their help! Highly recommend!... Read more
22nd Apr 2021 (3 years ago)
R Kirk
So helpful, professional and quick to respond to queries. Highly recommend them. Have used them 3 times and each time has been a smooth process.... Read more
17th Mar 2021 (3 years ago)
S D
Payne & Co have recently sold our house. From the very beginning, we knew we had selected the right agent. I cannot praise Stuart, Sophie and the team highly enough. They were unfailingly helpful from day one and the entire process was handled efficiently and made as stress free (as selling a house can be!). The communication was second to none and Stuart gave us great advice throughout. As soon as our house was under offer... the aftersales service commenced. I can honestly say that if you select this agent, you will NOT be disappointed. Stuart was proactive in chasing the solicitors, lining up the chain and phoning me frequently to provide updates. Payne & Co went above and beyond to deliver the most exceptional service through to completion. I would recommend them to anybody looking for a stress free selling experience- I was honestly very impressed. Thanks again ????... Read more
Seller
24th Feb 2021 (3 years ago)
J Son
We have recently bought a house via Payne and Co and they made the whole experience very easy for us. Always very friendly and welcoming, nothing was too much trouble. They responded very quickly to our queries making sure that we felt supported all the way through.... Read more
Buyer
10th Feb 2021 (3 years ago)
A Villeneuve
Huge thanks to Stuart and the team at Payne & Co who as always, were extremely professional, patient and diligent with the sale of my property. This is the third time I have used Payne & Co for the sale/purchase of a property, they always offer a faultless service and have excellent local knowledge. Should I ever look to move again, they will be my first point of contact!... Read more
Seller
2nd Jan 2021 (4 years ago)
S Endersby
It is definitely a team effort at Payne and Co and whoever I spoke to, they were always very helpful. Karen was our main contact and was great at keeping things moving on our sale and purchase. Both Stuart and Sophie were also great too if Karen was not in the office.... Read more
Seller
2nd Jan 2021 (4 years ago)
J Rickett
I do not live near Oxted and inherited the house from my father and chose Payne & Co from several other estate agents as was impressed by Stuart from Payne & Co from the start. Throughout the whole process of selling the house Stuart has always been very helpful, informative and has gone out of his way to make things run as smoothly as possible. I would have no hesitation in highly recommending using Payne & Co.... Read more
Seller
14th Dec 2020 (4 years ago)
A White
I would highly recommended these guys. They are incredibly professional yet warm and welcoming. They went above and beyond their duties to help me with both selling and buying my house. They explained things thoroughly and supported me in all aspects of my house move. Thank you so much Payne & Co.... Read more
Seller
11th Dec 2020 (4 years ago)
A Vadgama
I would like to say thanks to Payne&Co for their great service throughout our first home purchasing process. Everyone was friendly and attentive. Thank you to Sophie for showing us the property and Janice for assisting as well. Unlike other agents they are willing to help you when you have a question instead of fobbing you off like some others out there. Even if they don't know the answer they still try and help you. Stuart even though you are the sales director of the company you still made every effort with us to ensure the ball kept rolling throughout and chased when things need chasing. Thank you all so much for your help. I would recommend anyone looking to purchase a home in the area to them as they are superb.... Read more
Buyer
11th Dec 2020 (4 years ago)
M Schembri
Just completing on our house purchase using Payne & Co and they have been outstanding throughout the entire process; unfailingly helpful, proactive and responsive, the service provided has been exceptional. Would recommend unreservedly and it has been a pleasure working with them . Our particular thanks to Stuart for his tact, understanding and professionalism - an absolutely first-class service.... Read more
Buyer
13th Nov 2020 (4 years ago)
C Farmer
Payne & Co recently dealt with the sale of a house for me. They are a professional and caring company and I cannot thank them enough for their guidance through the procedure. I would particularly like to mention Stuart who was helpful at all times, even when some of my questions were probably naive and rather trivial. Thank you!... Read more
Seller
12th Nov 2020 (4 years ago)
N kirkpatrick
Stuart and the team in general at Payne & Co answered all of our queries within the hour. We weren't their only clients, but we certainly felt like we were. Payne & Co were very informative and although as a buyer they were not acting on our behalf, it felt like they were!... Read more
Buyer
12th Nov 2020 (4 years ago)
M Townshend
We purchased a family property in Oxted through Payne & Co in August and wanted to share the experience... Stuart, Karen and the rest of the team at Payne & Co were all a pleasure to deal with. Everything was made straightforward from the first interaction, very helpful, responsive, no surprises and nothing was too much trouble. They had a big part to play in enabling us to complete the purchase only 2 months from our initial viewing. Thank you on behalf of myself and the family!... Read more
Buyer
16th Sep 2020 (4 years ago)
N Baker
Throughout the whole process of purchasing, Karen kept us well informed providing excellent contact between ourselves & the vendor. She promptly found the answer to all our enquiries, extremely professional, good humoured & went that extra mile.... Read more
Buyer
10th Sep 2020 (4 years ago)
E Kyte
So impressed with Payne & Co. The sale of our property had some bumps in the road, but these were managed incredibly well by Stuart, who kept us informed and updated all along the way. The experience that Stuart has in the market helped set the right expectations, and his support all led to a successful outcome for all. Would highly recommend and there is only one estate agent we would trust with any future sale.... Read more
Seller
19th Aug 2020 (4 years ago)
M Nash
We are first time buyers and would 100% recommend purchasing a house with Payne & Co.. Stuart and the team were prompt, great at keeping us informed and made sure we felt supported the whole way through.... Read more
Buyer
10th Aug 2020 (4 years ago)
M Williams
Fantastic service and ownership from a very reputable agent. Every person I spoke to during my purchase were courteous and professional. I highly recommend Payne&co.... Read more
Buyer
18th Jun 2020 (4 years ago)
J Rusby
Recently sold our property through Stuart, Sophie and the team at Payne and Co. Very professional in their approach, accuracy of property pricing and marketing. They kept us well informed at all stages of the sale and both my wife and I consider this to be the best Estate Agent experience we have had over the course of buying and selling multiple homes.. Thank you team Payne and Co!... Read more
Seller
18th Jun 2020 (4 years ago)
C Josephine
Karen was an outstanding estate agent. She took care of everything and limited the stress on my elderly father. I couldn't recommend her and Payne&Co Oxted more! Thank you for all your hard work and support!... Read more
5th Jun 2020 (4 years ago)
N OUTRED
We could not be happier with the efficient and personable service we received when buying our 1st family home through Stuart Taylor at Payne and Co.
He was always on hand to help with any query and quick to respond.
We managed to complete our move in the most unprecedented of times of Covid 19 managing to keep our social distance throughout.
We would not hesitate to repeat our experience when buying another property. Thank you.... Read more
Buyer
4th May 2020 (4 years ago)
R Jones
We rent a house through Payne & Co. and they have been excellent. Jason has been very responsive to any issues (even during lock down) with a professional manner. I would definately recommend Payne & Co.... Read more
Tenant
2nd May 2020 (4 years ago)
M Higginson
I arranged the sale of my late parents bungalow with Payne & Co. Stuart and Sophie were fantastic helping throughout the entire sale process. Without their local knowledge of the market I doubt we would have achieved such a good result.... Read more
Seller
11th Feb 2020 (4 years ago)
D Rigby
My wife and I recently purchased a property where Payne and Co were the agents acting on behalf of the sellers.
We were part of a chain and the sale was complex. However, the agents at Payne and Co (Karen and Stuart we dealt with primarily) were fantastic in communicating with us and other relevant parties in the chain, taking a lot of the stress out of the situation, allowing the sale to go ahead smoothly.
I would highly recommend using them if you are considering selling your property in the area. Frequent and effective communication, I have found, is very important in these transactions and Payne and Co were excellent in this regard.... Read more
Buyer
5th Feb 2020 (5 years ago)
N Kennedy
The team at Payne & Co were brilliant on our recent move.
They were realistic about what our house was worth, marketed it well and got a sale agreed quickly.
All the way through the sale they were great, communicating frequently and making sure everything was smooth.
Can’t rate them highly enough!... Read more
Seller
12th Jan 2020 (5 years ago)
Z Codner

I moved to France and required an agent to handle the letting of my UK property. I found one, but had problems with them. I then changed agents and had similar problems. Tenants were smoking in my property, pets were peeing on the carpet etc. I then decided to change to Payne & Co. That was nearly 9 years ago and since then I haven't had a single problem.
As far as they are concerned, their purpose as an agent is to make my life as easy as possible while still looking after my tenants. Jason has always been very helpful, kind, professional and has taken the strain so that I don't have to.
When I decided to sell the property, Karen handled the sale while Jason dealt with my tenant and the termination of the rental agreement. I was worried that being abroad would cause problems but the word "problem" doesn't appear to exist in their vocabulary. They both even calmed me down when things were taking longer than expected. No question was deemed too banal and the patience of both Jason and Karen seems to know no bounds.
I cannot thank either of them enough for what they have done for me and I would not hesitate to use them again, or recommend them to others should the circumstance arise.... Read more
Seller
12th Dec 2019 (5 years ago)
M Jenkins
Selling my parent's house, which had been the family home for 50 years was always going to be a bittersweet experience. All the staff at Payne & Co have made this as painless as possible, giving good advice and making the process much less stressful than it might have been. We were kept updated on progress without being unnecessarily bombarded and they liaised well with our Solicitors to ensure completion went smoothly.... Read more
Seller
11th Dec 2019 (5 years ago)
C Fennell
I have recently used Payne and Co. to move house and I cannot recommend them highly enough. They have amazing staff who cannot do enough for you, nothing was too much trouble. Would highly recommended to anyone.... Read more
9th Dec 2019 (5 years ago)
E Lawrence
Stuart, Sophie and the team have worked professionally and efficiently to sell not only our property but also my Fathers property at the same time. They have gone out of their way to help us work towards our tight timelines, keeping us informed and giving practical advice every step of the way . Each member of the team has been fantastic and have exceeded our expectations of customer service. We would not hesitate to recommend Payne & Co to anyone thinking of selling a property.... Read more
Seller
1st Nov 2019 (5 years ago)
C Allum
Very informative and transparent throughout the process. Always available to speak to and when our original contact was out of the office, their colleague was completely up to speed and kept in constant contact with us. Thank you Karen and Stewart.... Read more
29th Oct 2019 (5 years ago)
J Wright
The complete antithesis of everything we expected an estate agency to be!
They were attentive but not intrusive, and always on hand if we needed updates or info.
Would recommend these guys every time.... Read more
29th Oct 2019 (5 years ago)
Really friendly and professional - would recommend.... Read more
Buyer
5th Sep 2019 (5 years ago)
D Mitchell
My parents purchased their home through Payne & Co 40 years ago and we went back to them when the time came to sell the house. Stuart and Jason have excellent local knowledge and understanding of the housing market. They immediately set up a number of viewings with buyers who they had waiting for suitable properties to turn up and we very soon had accepted an offer above the asking price. It has been a very positive experience all around and I highly recommend Payne & Co.... Read more
Seller
21st Aug 2019 (5 years ago)
L Hayman
Consummate professionals who conducted the sale of my house with efficiency and integrity, flying in the face of the usual perceptions of estate agents. From start to finish their customer-focused support and drive to bring the sale to a conclusion means I would not hesitate to highly recommend them to anyone considering selling their house.... Read more
Seller
7th Aug 2019 (5 years ago)
M Percy
The team were polite and professional throughout our purchase. We generally dealt with Karen who was particularly helpful when we were making our decision and remained patient even when we went back and forth! We always found their advice practical and independent, and never felt unduly pressured, which ultimately helped give us the confidence to proceed.... Read more
Buyer
5th Aug 2019 (5 years ago)
T stiles
The team at Payne have been fantastic throughout the whole process. We felt Stuart really gave us a personal service, and kept us informed at every stage, giving us sensible, and candid advice.
Everyone at the office we dealt with were very pleasant, and professional, and calls/messages returned promptly. At all stages, we felt
they were doing their utmost to move our sale forward.
If we were staying in the area, we'd defiantly use them for our next move!
Thanks guys!!!... Read more
Seller
30th Jul 2019 (5 years ago)
M Stableford

Overall, we are delighted that we chose Payne & Co to be our estate agent as they gained a quick sale for us within eight days of going on the market during an apparently sluggish period. Furthermore, the dealings we had with all members of staff were at least good if not excellent.
The sales director dealt with us on several occasions from the initial evaluation right through to the day of exchange which was drawn out and stressful. His professional approach at pushing our case forward and that of our buyers was excellent. He was friendly and approachable at all times but showing knowledge and experience.
Other staff were always helpful and encouraging some with more experience than others. There were frequent attempts for their part-time staff to keep abreast of the situation and to deal with any problems and matters of communication.
Our minor quibbles would include one estate agent coming early for a viewing with clients before the allocated time and before we were out of the house, another employee perhaps supporting the needs of our buyer more than us as we were purchasing through another agent and, on various occasions, people not referring back to our file or any notes about our holiday dates and such details.
Overall, these factors do not affect our general view that we were served better by this agent based in a small local town than we might have been by more local village agents. They reached a wider audience for our sale and had high levels of expertise in their field. Thank you to all concerned.... Read more
Seller
11th Jul 2019 (5 years ago)
B Cardona
(Buyer’s perspective) Our experience working with Payne & Co. was a positive one. Throughout the purchase of the house there were some hiccups (nothing to do with the agent) and Stuart was incredibly helpful. Very present, never had to chase him for anything, he managed our expectations very well. I’d recommend Payne & Co. and especially Stuart to anyone buying or selling a property.... Read more
Buyer
5th Jun 2019 (5 years ago)
J Middleton
Stuart Taylor gave a first class service selling 3 Pollards Oak for The Property Buying Company Limited and we would recommend and use again.... Read more
Seller
5th Jun 2019 (5 years ago)
R Newman
Recently purchased my first home through Oxted Payne & Co. I found them to be courteous, proactive, responsive and sincere. Made a potentially challenging experience seem straightforward with clear communication. I'm grateful they were my estate agent and would recommend them.... Read more
Buyer
10th May 2019 (5 years ago)
K Waite
Everyone at Payne and Co were fantastic...! Stuart,Karen and Sophie were excellent. I was kept very well informed of the progress of the sale of my house and the purchase of my new home.... Read more
Seller
17th Apr 2019 (5 years ago)
A Hodgson
The team at Payne & Co look after my rental properties with great professionalism and efficiency.
After finding me suitable tenants, they communicate very well with them and deal with any issues promptly resulting in low levels of rent voids.
Much valued service.... Read more
Landlord
14th Feb 2019 (5 years ago)
C Ellis
A Personal service by kind efficient professionals who considered my parents needs at all times. Helping them at every step of the way in selling their home.
I would not hesitate to recommend Payne’s and their great team .... Read more
Seller
28th Jan 2019 (6 years ago)
N Glassborow
I personally had an excellent experience with Payne & Co. They always answered my queries promptly and even as the buyer there was always a sense they considered my interests in facilitating my purchase.
On a personal note Stuart was an absolute diamond even ensuring he stayed in touch when he was at home with severe man-flu, for me, this was going the extra mile. Top bloke who I'd say I certainly owe a pint to!
Many thanks to Stuart and the team!... Read more
Buyer
17th Jan 2019 (6 years ago)
H Onslow
From start to finish Stuart, Karen and Sophie have been very attentive, supportive and professional in selling our house. Keeping us informed every step of the way with regular contact. Always friendly, approachable and helpful. We cannot recommend them highly enough. We were impressed with the way all of them made themselves acquainted with our property, so they knew exactly what they were talking about with potential buyers. They also made contact with other agents in our chain on a regular basis, so that they could keep us up to date with progress. Compared with other agents we met along the way with our own purchase, they stand head and shoulders above them all. Thank you Paynes for your help in making our journey so successful.... Read more
Seller
15th Jan 2019 (6 years ago)
N Bat
Absolutely 5* service from start to finish! The whole team were fantastic, particularly Stuart, who was on top of things at all times and went above and beyond to ensure that our rather long and protracted sale went through. Would never use another agent if we needed to sell a property again, cannot fault them. Professional, courteous, just all round outstanding service. Their knowledge and expertise is second to none, the advice they gave us throughout was spot on and they know the property market inside out. You will not be disappointed if you sell or buy through Payne & Co. - they are just wonderful!... Read more
Seller
29th Dec 2018 (6 years ago)
R Bailey
We recently purchased a property through Payne & Co and found their communication to be the best in the business! Our expectations were managed and they did their best to regularly chase everyone in the chain and keep everyone in the know. Very impressed and happy. Karen was a fantastic support to us.... Read more
Buyer
2nd Dec 2018 (6 years ago)
K jeffcoate
My experience using Payne & Co exceeded my expectations from start to finish. I really liked Stuart from the onset and he was down to earth and straight talking. We had an offer within the week, at the asking price and the follow up team were just as professional under exchange. I highly recommend Stuart and the team at Payne & Co if you are looking to sell your house.... Read more
Seller
28th Nov 2018 (6 years ago)
J Neil
Our house sale proved to be rather a protracted business in the end but the team - particularly Stuart and Jason - went above and beyond and were extremely helpful during the whole process. As others have said, we found them to be conscientious and honest (not something I think can be said of all agents!) and we would not hesitate to recommend them. Thank you - we got there in the end!... Read more
Seller
29th Oct 2018 (6 years ago)
E Jamieson
I would highly recommend Payne & Co who recently dealt with the successful sale of my property. Stuart and Sophie were most helpful and courteous during the whole procedure and kept in close touch with me at each step of the way. All front of house staff were welcoming and helpful when I visited their offices.... Read more
Seller
21st Sep 2018 (6 years ago)
A Maile
We have been working with Payne and co for 4 years, firstly in managing our tenanted home and then in selling the same property. Their advise and professionalism has been second to none. Four separate tenants all of whom were properly vetted caused us no problems. Then the process of selling the house where the asking price was achieved on an open day has shown us how Jason and his team have their fingers on the pulse in this local property market.
The team have always been approachable and kept us updated on all aspects of our dealings during these past years. I would definitely recommend them.... Read more
Landlord
19th Sep 2018 (6 years ago)
J Beck
We have had a wonderful experience using Payne & Co to sell our family home of 50 years here in Oxted. Their valuation was spot on, they brought in qualified buyers efficiently and quickly and within a month we had an offer. Not satisfied with that, they held out and got improved offers twice before we finally agreed the sale. They were thoroughly professional throughout and kept us well informed of the sales process at all times. We have no hesitation in thoroughly recommending Stuart, Karen and the team at Paynes.... Read more
Seller
21st Jun 2018 (6 years ago)
B Venables
Very pleased with the professional service, we sold our house quicker than we ever thought possible! The team are very helpful and clearly have a very good understanding of the market. I would recommend Payne & Co to anyone who is looking for a stress free sale.... Read more
Seller
11th Apr 2018 (6 years ago)
J Thompson
Thanks to the team at Payne & Co for the smooth running of the sale of my property. Stuart and his team have been great through a lengthy process and have always kept me up to date with any queries/issues that arose so as to progress the sale. The team have always been punctual with appointments and responding to emails & calls. All in all a good service and I would recommend the team for the sale of a property... Read more
Seller
13th Mar 2018 (6 years ago)
D Taylor
We were very pleased with the marketing of our property together with the guidance we received when an offer was made shortly after placing it on the market. The team ensured a smooth transfer of ownership and kept us informed at every step on the way.... Read more
Seller
19th Feb 2018 (6 years ago)
J Baldwin
Payne & Co were fantastic. They gave excellent guidance on marketing and presentation. The property sold quickly and sales progression was effective in achieving a quick completion. Thanks for everything.... Read more
Seller
16th Feb 2018 (6 years ago)
A Harris
Having recently used Payne & Co to help us sell a property in Biggin Hill, I would thoroughly recommend their services. Despite marketing a property from within a different county (!), Payne & Co were fantastic at generating viewings, showing people around the property and ultimately selling for a price that we're really happy with. The whole Payne & Co team are professional, efficient and extremely knowledgeable. Very highly recommended.... Read more
Seller
18th Jan 2018 (7 years ago)
D moore
Just wanted to say a huge thank you to Stuart at Payne and Co for helping us with the purchase of our house. We have recently finished renovating after 12months of hard graft and we have made it in time for Christmas!
If it wasn’t for Stuart seeing the potential in myself and my husband and liasing with the seller for us I’m sure I wouldn’t be sitting in my new kitchen writing this review!
Payne and Co come highly recommended, thanks again Stuart.
Daryl and Si Wallace... Read more
Buyer
20th Dec 2017 (7 years ago)
L Wraight
Payne & Co have been excellent in advising and guiding us through our house sale in the local area. They were friendly and professional throughout and we highly recommend to anyone looking to make their next move. Thank you to all of the staff for their exceptional service. Very impressed.... Read more
Seller
6th Dec 2017 (7 years ago)
J keyes
Having bought and sold in London before moving out to Oxted, it was an absolute pleasure to deal with Payne and Co. Their integrity and communication during our purchase was outstanding.... Read more
Buyer
24th Oct 2017 (7 years ago)
T Husain
We invited Payne & Co to sell our house, because we were struck with the open, honest "vibe" they gave us when we initially met. Their communication was excellent, and they appeared to understand our priorities in obtaining a buyer. Once we received an offer, Payne & Co. were especially helpful at ensuring the we were able to get to exchange and completion successfully.
I would whole-heartedly recommend Payne & Co.... Read more
Seller
15th Oct 2017 (7 years ago)
K Johnson
When I needed to sell my mums house after her death I invited 4 local estate agents to view. I appointed Payne & Co as they demonstrated integrity and sound approach / advice. They did not disappoint, the house was sold quickly, the right price was achieved, and the management of processes through to completion were professionally managed. I wouldn’t hesitate in recommending Payne & Co to others, it is rare to find an estate agent who cares about customer service.... Read more
Seller
4th Oct 2017 (7 years ago)
C Topping
Paynes have gone out of their way to get us tennants and arrange almost everything. I can't praise them enough.... Read more
Landlord
20th Mar 2017 (7 years ago)
K K
None responsive to clients request. Only interested in making a profit and if they can not secure the deal they loose interest. I would not recommend them at all.... Read more
28th Jan 2017 (8 years ago)
A User
I have been delighted with the service provided by all at Payne & Co. Stuart in particular has been very professional, a phrase too often used nowadays, but in this case it's entirely appropriate. His knowledge of the market and his advice has been excellent throughout and regular communication from both Stuart and his team, has meant that my wife and I were kept fully informed and assured at all times.
I would certainly recommend Payne & Co to anyone planning a move in the Oxted area.
Graham Best 20.07.18... Read more
A User
We have had a wonderful experience using Payne & Co to sell our family home of 50 years here in Oxted. Their valuation was spot on, they brought in qualified buyers efficiently and quickly and within a month we had an offer. Not satisfied with that, they held out and got improved offers twice before we finally agreed the sale. They were thoroughly professional throughout and kept us well informed of the sales process at all times. We have no hesitation in thoroughly recommending Stuart, Karen and the team at Paynes.... Read more
A User
After a bad experience with an online agent, we found Stuart at Payne and Co. From the beginning he was attentive, genuine and helped us to quickly sell our house. Nothing was too much trouble, he and the team dealt swiftly with solicitors and gave us invaluable advice concerning our move. We would highly recommend Payne and Co.... Read more
A User
Stuart and the team were great in our purchase of a new home in Oxted. The transaction was not without its challenges and Stuart managed the expectations and impatience of both sides superbly.
We would certainly use Payne & Co again but hopefully not for a while yet... Read more
A User
Thanks to the team at Payne & Co for the smooth running of the sale of my property. Stuart and his team have been great through a lengthy process and have always kept me up to date with any queries/issues that arose so as to progress the sale. The team have always been punctual with appointments and responding to emails & calls. All in all a good service and I would recommend the team for the sale of a property... Read more