John and his team were amazing on selling my mums house.
They treated me with respect an a lot of things were taken out of my hand due to the delicate heart breaking situation. Always on the end of the phone when i needed I just left them too it .They went beyond what a Estate agent does to make the house sale letting people in the house when needed work on it.
I also use them for my house rentals and Claire and her team also do a good job.
I would recommend them to any one for a good reliable prompt service .
Brilliant company - read the whole review for the whole story!
I have used Newton Fallowell now to buy 1 house, to rent 1 house and to sell one yesterday. (The sale was very tight as the buyer was "buying to let" and needed to complete before 31 March.) My dealings with the company have been over 4 years.
I have always found them efficient, competent and quick to assess the best way forward. They also have good senses of humour. I will, no doubt, use them for other business in the future.
I would recommend them highly.
I am writing this to say what an amazing mortgage advisor and support Grace Kitching has been all throughout our big step into buying our home!
We had some serious problems that we kept running into and everytime, Grace reassured us that there would be a way through.
My husband is here on a spouse visa (non EU National) and we struggled with who we could use as a mortgage provider. We had been offered Mortgages before by banks and then when getting ready to apply we we're told we couldn't have it or the deposit had to double.
We viewed the house first in September and went to Halifax... No good, They did us over there. so we thought, we'll wat a bit get a bit more deposit and then see how we go...
Luckily for us in this time the price of the house we fell in love with dropped.. IT WAS MEANT TO BE.
SO we made an appointment with Grace t see what we could do next.
I'm not joking when I say it was like talking to a friend every time we spoke. Grace gets really involved and she wants to really make the effort for you. Poor girl stayed late a lot too as both Hubs and I work silly hours on the week.
Grace is so approachable and when we got towards the end we had a mishap..... DO NOT SEARCH FOR LIFE INSURANCE ON MSM, GO COMPARE, Or any price comparison SITES AS IT TOTALLY DESTROYS YOUR CREDIT RATING!! This ruined our 5% deposit option so we had to get a gift from a friend ASAP. Lucki;y we could and everything went smoothy again.
Lots of reassurance from grace email updates, texts, phone calls, EVERYTHING!
I am so happpy with all the hard work Grace put into us and I really wish there were more people like her in this business and the world! It would be a much better place!!
I would also like to say how sorry I am it's taken so long to write this review, and for all of you reading it..
Grace is a STAR!!!
Really Well Done and THANKYOU SO MUCH!!
Robynne and Karim
Absolute w***ers!!!! Upon applying for tenancy I had to do their admin for them! Even though I paid a large admin fee! I had to draw up my own authority to disclose contract to send to the council to release my reference to William H Brown, the lady at Bassetlaw council who I spoke to said in the 35 years she had worked there she had never heard of a tenant having to do such a thing, and it's always the estate agents who do it.
We've paid our rent on time every month for the past two years, without exception! Yet every month without fail we receive letters, emails, phone calls, saying we are in arrears, and we tell them every time that it's been paid, they take one look on their computer and see it has in fact been paid! I understand oversights happen, but every month? What a joke!
Also they will not leave us alone! Wanting to send people round to do this and that all the time! They want to do inspections every 3 months! Which I find a complete invasion of privacy! The snotty pr*ck that comes round wants to poke around in my bedroom and everything! Absolutely disgusting service from these clowns! I urge anyone looking to buy, sell or rent a property to avoid William H Brown at all costs!
Also check "trust pilot" there isn't a single review above 1 star!
AVOID AVOID AVOID!!!!!!!
I found all staff extremely helpful and pleasant to deal with. They were very time efficient in response to emails/message and quick at processing the documents. Overall I was very satisfied with the whole process and would use them again in the future.
Rude, blunt staff, who don't bother returning calls, and are clearly not particularly interested in their clients and customers. A company I'll be avoiding in the future.