A big thank you to John, Gareth, Mandy & crew for a super service in selling the house, and an extra thank you to Mandy for sorting the issues we had towards the end. I do hope the chocolates went down well!
We have recently completed on the sale of our house using Newton Fallowell in Retford. Throughout the process they were helpful, supportive and reactive to our requests. We live away so they also did all the viewings and kept an eye on the house for us too. We experienced some legal/conveyancing issues due to poor advice from previous solicitors but Newton Fallowell kept on top of the situation and helped resolve things much more quickly. I would have no hesitation in recommending them as agents. We dealt with Mandy, Gareth and Millie in the main who were great - however all staff we encountered were very helpful.
Grace Kitching was absolutely amazing! She provided an excellent service. Being a first time buyer me and my boyfriend came to her knowing nothing but she looked after us so well from start to finish. She made the process of buying a house a lot less stressful and turned it into a lovely experience, especially with it being our first house! She always kept us updated and was always sure to respond to our emails and calls no matter what time of day. Nothing was ever too much trouble for her!
Absolute w***ers!!!! Upon applying for tenancy I had to do their admin for them! Even though I paid a large admin fee! I had to draw up my own authority to disclose contract to send to the council to release my reference to William H Brown, the lady at Bassetlaw council who I spoke to said in the 35 years she had worked there she had never heard of a tenant having to do such a thing, and it's always the estate agents who do it.
We've paid our rent on time every month for the past two years, without exception! Yet every month without fail we receive letters, emails, phone calls, saying we are in arrears, and we tell them every time that it's been paid, they take one look on their computer and see it has in fact been paid! I understand oversights happen, but every month? What a joke!
Also they will not leave us alone! Wanting to send people round to do this and that all the time! They want to do inspections every 3 months! Which I find a complete invasion of privacy! The snotty pr*ck that comes round wants to poke around in my bedroom and everything! Absolutely disgusting service from these clowns! I urge anyone looking to buy, sell or rent a property to avoid William H Brown at all costs!
Also check "trust pilot" there isn't a single review above 1 star!
AVOID AVOID AVOID!!!!!!!
Very efficient staff and informative ,David is very knowledgeable ..June is also lovely and helpful ... would definitely use them again
#### WARNING ####, make sure you get valuations from other estate agents, in our case there was a 40% difference between the five star valuation and two other Reputable estate agents. They will sell your house quick, but you will be paying for the privilege
Just to clarify, As The director , David Gay has just threatened me with Legal Action , We had three Valuations on our property Five Star at £110,000 , and two other local estate agents at £160,000 and £165,000, I have the quotes still Mr Gay
Sounds like Mr Gay is having a bit of a meltdown.
a few points
"Family member" - fantasy
House was on the market 4.5 months
And we took it off the market
We have rejected offers 30% more than 5 stars valuation in the time it was up
Most of his "investigation" is fantasy, Mr Gay should be writing the next Harry Potter series not flipping houses
We've changed mortgages on a regular basis since this time, nobody has valued the house under £145k in the last 10 years
Lastly everyone reading this, don't take my word or any any of the sycophant reviews on here, just talk to anyone in Retford who has actually dealt with this company for a private sale and is not a property developer, buy to letter .
Can't fault Alexander Jacob as agents. Communication from Danny is 2nd to none and they've maintained & looked after my property for years. Brilliant service.
Rob Dobson recently took over town and country lettings retford. Recently found out after 5 years that they never put my £400 bond into a secure deposit scheme and the cirtificate i had been given was fake. They say they used the £400 bond for rent. But this is a lie and not aloud to be done anyway. As soon as Rob Dobson found out i was going to court about my bond going missing and never been protected he isued a section 21 eviction notice. Even tho they are not aloud to isue one when a tenents deposit wasn't secured. He follows no rules and does as he likes regardless of the law. Be very warey of dealing with Rob Dobson, Liz Callan, Richard Windley.