We had a pleasure in acquiring services from Burchell Edwards (Hucknall Branch) for finding tenants in last two years and we are pleased to share that every time they served us professionally and efficiently.
Helping from advertising to making sure that we find the right tenant; their service is second to none. Highly Recommended!
Hired them to sell our property. I have, asides from Haart, never dealt with such passive incompetent people.
The pictures were appalling, my children could have done a better job, so I took MY OWN PICTURES which eventually they uploaded.
The house, a 3 bedroom house, went on the market as a 2 bedroom house, this went totally un noticed by the Hucknall branch for over a week until I called to enquire on why the property was not online. They blamed the Rightmove website, and corrected it.
We had no viewings, no calls, no suggestions, nothing, first viewing comes along, 5.30pm, viewers arrive in the cold and rain right on time to our house, Suzanne, who was meant to show the viewers around, nowhere to be seen, NOT A CALL TO US OR VIEWERS WAS EVER MADE, I call the office and Suzie sounds ditzy as always and clueless she insinuates that Suzanne forgot about the viewing.
I do the viewing since the viewers were delightful and sadly not their fault about how incompetent these women are. As the viewers are leaving, grateful for being shown around but really annoyed that none showed up, Suzanne arrives to our property 30 minutes late. I told her then and there that she is fired, that the collection of mistakes made by them is laughable but we really need to move asap. Still, 3 working days after I fired them, the sign is still up, the property is still being wrongfully and illegally (as our contract is up) being marketed at the wrong price by them.
In all my years working with people I never met a most vacant, unproductive set as the duo of Suzie and Suzanne, I can only compare them to a leisure knitting group.
If you are serious about selling your property AVOID them they lie through the if teeth, with rather basic stories that they don't even bother to check amongst each other. They never take any responsibility for any wrong doings, (they blamed Rightmove, another viewer, the fog ate their key, etcs) it's like dealing with children.
Very happy with the service from Hannah and Laura. Loads of viewings right from the off, sold our house in good time and for the right price.
After having a bad experience with a competitor; and following some external recommendations I decided to try Bairstow Eves, the Sutton-in-Ashfield branch. I have been extremely pleased with the service I have received from Hannah Rutter & her team. I cannot speak highly enough regarding her professionalism, effort and efficiency in securing a sale of my property within only a few weeks of going onto the market. Hannah & her team has been on hand from day one to answer my questions and offer advice; she even helped set up a conveyancing company for me to support the property sale. I am extremely satisfied with the level of service and would highly recommend Bairstow Eves to my friends and family.
55 Station Street, Kirkby in Ashfield, Nottinghamshire
A very welcoming family ran business with amazing staff. They provided me with every bit of information i needed and informed me what was going to happen every step of selling my house!! I left a very happy customer!
I rented from Lighthouse for 3 years before moving in February. The property that I rented had a problem with damp and despite reporting this on several occasions I was told that this would be too expensive to fix?! The house was very cold and repairs that were done were done so cheaply that they had to be redone (upstairs bedroom cupboard was plastered twice due to trying to do it on the cheap the first time around). I was subject to 12 weekly checks, which made me feel under scrutiny. There was no reason for this given and I always paid my rent on time and no issues around ASB. In the end I left due to living in a cold, rundown property which was making me feel down. I didn't feel valued or looked after as a tenant paying £425 a month for a property.