The staff were really helpful throughout the whole process, understanding my personal circumstances and taking the time to communicate with me throughout. They were very reassuring and gave me all the information I needed. They made the whole process easy and straightforward.
46 days ago
DO NOT GO ANYWHERE NEAR THE WOLVERHAMPTON BRANCH....
I spoke to Harry first he was arguing with me when i just asked if i could have a more convenient viewing appointment, due to the fact i was already viewing another property in Wolverhampton around about the same time as the earlier appointment he WAS TELLING ME I SHOULD HAVE. I also had explained to him that i DIDN'T no the area of Wolverhampton very well and i didn't want to be late for my other viewing. He then put me on hold for a inordinate amount of time, i ended up then getting cut off. I waited for a while for harry to ring me back but nobody did. Then when i rang back to CHASE harry to see if i could have a appointment i could possibly make on time? Fabio answered and i explained to Fabio (THE ABOVE) . Fabio then told me he couldn't see what point i was making or what my problem was.Then a couple of seconds later Fabio was shouting down the phone at me..." DO NOT CALL ME MATE"..." DO NOT CALL ME MATE"... they are completely unprofessional, extremely rude and by far the worst estate agents i have EVER had the displeasure of coming across in my life, all in all an atrocious customer service experience . DO NOT GO NEAR MY OLD MATE FABIO HA HA OR DIXONS.
2516 days ago