was on the market with another agent, switched because they promised me they could seel it for more. When I moved, they kept trying to make me take an offer £20,000 lower than my asking price. awful, full of empty promises.
DO NOT USE THIS ESTATE AGENTS after a long sale and little input or help from Maxine (sales admin) this sale only survived from the forward thinking of the Skitts estate agents in Willenhall that was involved in the sale above. Skitts Wednesbury lost the sale below.
Also they do not know how to put someone on hold correctly before they comment on all the customers in the chain, If they do there job in even withing a large time scale people in the chain would not need to call !!!
If you unfortunately have a sale with them check your completion statement as they had also tried to request more monies.
The overall process from start to finish was far more stressful than needed to be and staff and management need to be trained in customer service and how the sale of a property works as this seemed to be a problem.
I just wanted to say ‘thank you’ to Emma and her fantastic team. I’d particularly like to mention Hayley, but everyone I have dealt with at Dixons Willenhall has been tremendously helpful throughout. They have a well-oiled team who work together seamlessly and exude confidence that they will deliver, and they do. I would have no hesitation in recommending Dixons Willenhall to anyone planning to sell their house.
Liz Jordan Smith
Overall great service from Hayley and Emma. Hayley did the viewing appointment and help me agree the sale with the seller. Emma was a star in the final weeks with all the chasing she did to ensure the sale went through the weekend I needed it to. Would definitely use again. Thank you to both for helping me buy my first home.