absolutely brilliant team! Paul Pieri and co worked tirelessly to get our house on the market in such a short space of time. the photos were wonderful and they managed to market it whilst we were on holiday which made the whole process very relaxing. Lynette is incredible and has been on hand throughout to guide us through the process. they may be smaller than some of the other high street estate agents in wantage however
do not worry about that... it simply means that they care that much more about each client and really do put all of their expertise into your sale. in fact they achieved a much higher sale price on our house than a competitor was quoting! furthermore their rates are very competitive. i could not recommend them highly enough!!
Paul was with us every step of the way on our journey. His open, honest approach and constant communication held everything together and we will be eternally grateful to him and his team in their professionalism in securing us our new home.
Andrew and the team did a great job in marketing and handling the whole sales process for us, the best agent we've ever used.
A Google User
Our house was arranged for a part-Ex through TM but as far as I am concerned I should still be treated like a client with the same standards.
The whole ordeal with TM has been terrible.
They do not vet any of the viewers, most people who came round either had no funds to buy the house, not sold their current house or could not commit to the moving date being so far in advance.
More then one occasion the agents were so late to the house that we were more then half way showing the people round. When they did finally show up we had to book in private extra viewings or answer extra questions as TM were unable to answer questions on the house or commit to more viewings.
The icing on the cake was the final viewing. They were late as usual and we were halfway through showing the people round. We advised the non apologetic agent that we would walk up the road then come back and to call us on my mobile when ready (Had this situation with Green & Co and they called and waited for 2 minutes just fine)
20 mins later we heard nothing so we walked back to the house to find the agent gone and ALL doors to the house unlocked with the viewers waiting outside saying they were waiting as the agent left it all unlocked. We were relieved to find these people were not the type to take advantage of the situation or any passer by for that matter!
We called to complain to the Wantage branch and the manager was less then helpful if not rude. We were very calm on the phone and stated the facts in order but we were cut off by him saying 'its not getting us anywhere'.
No apology so we advised we would talk to our developer to remove them, to which he replied 'We'll see' then hung up!
I will never be using TM and will be advising friends and family the same.
Chris was fantastic throughout the whole process. Always at the end of the phone or email when needed and always swift with answers needed as well as moving us in extremely quickly.
Brilliant experience all the way through.
If I could rate zero stars I would. I have recently had a terrible experience with Green and Co. Wantage and would seriously never wish to have anything to do with them again! As a buyer spending a significant amount of money on a property, I was treated appallingly! If it had not been for the fact that I absolutely love the property I have purchased through them, both Gemma and James would have put me off the sale along time ago. On several occasions I was on the receiving end of what I can only describe as bullying! Never before have I had to ask someone to stop being so rude to me over the phone (as I did with Gemma when she hung up on me!) Due to having to sell my property in order to purchase my next (standard chain scenario) I was telephoned for updates by these guys almost constantly who became really quite angry with me! The whole experience was dreadful. There is a lot more I could say about their unprofessionalism but the main point here is avoid dealing with these people if you don't want to be treated like dirt!