The people who valued the house and prepared the advert were excellent and the house sold the first day
Poor service overall - I had really high expectations of DB Roberts as I've dealt with many independent agents in the past and found their service to be hit and miss.
The original appointment to view my property was excellent and Kevin (the representative) was very professional. Once the paper work was signed it went down hill from there.
No communication, no viewing for weeks on end and my property is still empty after 2 months on the market.
For an establish company they seem to have got very complacent.
Absolutely brilliant service at Connells lettings.
Moving is always stressful but Kirsty and iayana made everything possible. Ran smoothly and efficiently and would definitely recommend to anyone who was looking to rent or buy.
Begun An enquiry with one member of staff who informed me and my partner on the set rent and initial costs, which suddenly changed when the application started which we then decided to cancel due to ridiculous fees and lack of flexibility. Payment was taken for referencing which hadn't begun, I've requested a refund and have been waiting for almost 4 weeks now. I've spoken to the staff who have informed me that their accounts department hadn't actually received a request for refund despite me contacting them 6 times over the past 4 weeks. I've been informed it will take another 10 days. Totally unprofessional, unacceptable standards for working professionals.
Hayley Ball is AMAZING!! Our first house we made an offer on was refused. Hayley kept us informed over everything...constantly updating us on new propeties. Reassuring us, complete contact throughout. Finding us our family home.
Hayley's professinal attitude welcoming friendly personality is wonderful! Goes over and beyond 110%! Explains everything and is alway checking in with a friendly call always with cheery tone no matter how busy she is.Making buying our house stressless and enjoyable. The human touch not a robot approch.
Amazing i'd recommend Hayley & Dixions to everyone buying a house. Thankyou so much!! If theres an award this lady should get it.Amazing commitment Amazing person!!
Dixions and there team in Willenhall are all so friendly. Perfect Team.
Thank you Claire & Adam
Overall great service from Hayley and Emma. Hayley did the viewing appointment and help me agree the sale with the seller. Emma was a star in the final weeks with all the chasing she did to ensure the sale went through the weekend I needed it to. Would definitely use again. Thank you to both for helping me buy my first home.
I would like to say BIG THANK YOU FOR KIRSTY from Skitts Willenhall. This amazing lady helped us to deal with really difficult Solicitors from my vendor side. She made milions a calls and try to ,,push" everything for us! She contact with us every day and she passed news to us form Solicitors, Bank and Land Registry. That was not easy transaction but definitelly Kirsty was great ! Skitts is the best agency what I met, they really care about customers. Im soo happy and I'll recommend SKITTS in the future !
Brilliant Service. Extremely helpful staff and always responded to queries. Becca dealt with the sale of our property and was fantastic throughout the process. Highly Recommended.
Absolutely disgusting service.
On the first viewing of the property the letting agent didn't even have the keys to get in to the house after waiting over 40mins to get in and waiting for agent to return from another viewing it was rescheduled.
After waiting another week to view, I put in my application straight away. Everything they asked to be sorted out, I did olnky to come to 3 days before my move in Day and told by Brendan they had cancelled my application. I asked him if he would ask the landlord to speak to my old letting agent, he refused to even do that which I felt wat unfair considering I waited an extra week because if there own issues. Leaving me and my daughter homeless.