Alan took care of initially the rental then the sale of a bungallow in Esh Winning with minimum involvement from me personally.
He and Janet had to endure the frustration of parking outside the property for viewings due to threats and intimidation from a neighbour in an effort to leave the property vacant.
However he subsequently passed away leading to the immediate sale of the property with thanks to Janet and Alan.
I would highly recommend their services and professionalism.
Absolutely furious this morning, waking up to a phone call from my partner at 9am saying Janet has given away our viewing slot at 10:30am because he couldn’t answer the phone at 8am, because he was at work!! He works overnights and doesn’t finish till 9am. Will not recommend and will definitely not view another house with them, they are meant to be helping us which should mean catering to the times we are available, today we are available from 9am that’s why I booked the viewing at 10:30am not 8am! So unprofessional.
We had 1 point of contact, Kelly, the whole way through, from viewing the house to giving us our keys, which was great. She proactively contacted us w2oth updates and nothing was any trouble. She left us with a great impression of Keith Pattinson and we'd definitely recommend them to others.
One Starr for answering the phone zero stars for discriminating against a woman with a child who split from her husband and was left with no child care so had to leave her job and was in receipt of housing benifits temporarily but the three properties she went after have now said they wouldnt take Children/ child or housing benifit if thats the case then get your landlords to advertuse for proffessional tenants only instead of saying they often change thier minds
Very easy website to use, we uploaded or images and descriptions and was listed on all the top property websites within the hour. We started getting viewings the same week and have found a buyer. The staff are also very helpful in the office. Great service and would use again.
Extremely rude staff, very unpleasant. Avoid at all costs.