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HouseWorth
© GetAgent Limited 2025
- Anisten Homes - Seven Kings
Anisten Homes - Seven Kings
Opens tomorrow at 9:00am
369 Green Lane, Seven Kings, Essex, IG3 9TQ
Anisten Homes Seven Kings are an estate agent in Ilford. They mainly list properties in RM9, E15 and IG3. Over the last 6 months, they've listed 11 properties, with 6 currently on the market. Most of the properties listed have 3 bedrooms. They list properties for sale on Rightmove and OnTheMarket.
Opening hours
- Monday 9:00am - 7:00pm
- Tuesday 9:00am - 7:00pm
- Wednesday 9:00am - 7:00pm
- Thursday 9:00am - 7:00pm
- Friday 9:00am - 7:00pm
- Saturday 9:00am - 5:30pm
- Sunday Closed
View all details
Anisten Homes - Seven Kings Reviews (129)
Have you used this agent?
60%
2%
2%
1%
35%
All (129)
Seller (1)
Buyer (1)
Landlord (30)
Tenant (30)
General (67)
H Cyberinfo
I strongly advice anyone to rent, buy or sale a property to use Aniston homes, they are the best agent to use,
I have been with them for over ten years and they have been doing their job professionally.
Anita and Poonam are exceptionally helpful and very kind, their Account staffs also doing great job.
Overall, I am going to rate them 5*****
16th Oct 2024 (8 mo. ago)
B Kessell
Terrible service and communication, I would avoid if you can. If you have to deal with them be prepared to be frustrated.
25th Sep 2024 (8 mo. ago)
K ahmed
I got a 1 bedroom flat from anisten homes. It was given to me in a poor state. While being 7 months pregnant I had to give the whole flat a lick of paint, the carpet was professionally washed and the flat got a deep clean including all the kitchen fixtures and fittings.
I lived in this flat for 4 years and kept it in mint condition and have never fallen in rent arrears.
When I moved out of the flat I left the flat in excellent condition. Clean and ready to move in for next tenants.
I left in February 2024.
I started chasing up my deposit, however I was not given any response.
A couple months later I recieved an email saying my deposit will be deducted to few things as outlined below.
Paint touch up. £60
Oven clean. £50
Back garden not been maintained £100
What I dont understand is when I'm the one who pained the whole flat in 2019 when I moved in why am I being charged for paint touch up.
I recieved the oven in appaling condition.
I cleaned it thoroughly.
The garden I cleaned out and cut the grass and also spoke to the landlord about it and he said that's fine.
So why am I being charged 100 pounds?
I have disagreed with these charges and sent numerous emails to the agent in charge and have called many many times. It is now end of August 2024 and I am still chasing for my deposit.
These estate agents are unprofessional and do not care about their tenants. I will never recommend them to anyone.
My four years of being a brilliant tenant they di not care about. At the end of the day it's all about squeezing as much money out as possible.
Appaling disgraceful
Attached are pictures of how I recieved the flat and pictures of how the flat was left when I evacuated.
Tenant
27th Aug 2024 (9 mo. ago)
W Lee
Avoid this agent if your planning to let out your property. Once you hand over your keys and a tenant is found. No inspections take place as agreed prior to agreeing to letting the property out.
The contractors that they use scam landlords, carrying out dodgy electric and gas certificates and without fail, the contractor will fail the inspection to attempt to get more money from the landlord. I've sent contractors that I found online a few days later and they confirm my property is in good condition for gas and electric, surprise surprise... I get my certificates issued with no fuss.
The contract between agent and landlord.. complete scam yet again with a never ending contract which forces fees on the landlord which is completely unfair.. don't even think this is legal but will further investigate this matter.
Also to add, when we agreed a rental increase and instructed anisten homes to agree with the tenants. I was told it was accepted but later found out that the tenant agreed paying anisten homes more than agreed with anisten home not informing me of this... scammers again..
Can see that they are using many of their friends to leave positive reviews on Google but this will not fool everyone.
I strongly recommend to use another agent and avoid these scammers.
FOLLOW UP COMMENTS AFTER THEIR REPLY.
As a responsible landlord, I allow the agents to carry out the safety checks when needed without questioning the cost which are extremely high (contractors fee plus the agents finders fee) and they seem to find issues yearly without fail so after their so called checks, I get my own contractors out to complete the checks and confirm with the contractors that there is actually no faults and they confirm this so this is a clear way that the agent and their dodgy contractors attempt to rob more money for faults that don't exist.
Regarding paying the exit fee, I have already explained to the agents that it will be paid once they fully explain their handover procedure to me and complete their hand out to myself of my own property... still awaiting a clear reply to how we can make this happen... these agents are only interested in grabbing your money!
Landlord
25th Jun 2024 (11 mo. ago)
S Ogiemwonyi
I have been with Anistenhomes for almost a decade now the staffs are great very understanding they have supported me when things were very difficult the finance department & maintenance team do their very best to ensure every issues is sorted out ASAP.
Nia is very brilliant and attentive to every issues raised????????????
Tenant
18th Jun 2024 (1 year ago)
P Murphy
I have been with Anisten Homes for the past 10 years and I have found Akeel and Poonab very helpful assisting me with all queries relating to the maintenance of my property and the eventual sale. In particular, the manager Anita Jethva provided an exceptional level of customer service, which gave me the peace of mind needed whilst renting my property. I would highly recommend Anisten Homes as a Letting and Selling Agent.
Landlord
26th May 2024 (1 year ago)
I dhali
They are scammers try to take my deposit and not giving me the agreement of the property saying the landlord don’t want and they are like we can’t give your money back
Tenant
1st May 2024 (1 year ago)
T Bibi
The most disgusting agency I have ever met. They are unprofessional. Everyone who works in that office is an absolute scum even the people who work at the back the main owner is having affairs with multiple of his workers and it’s just disgusting
14th Mar 2024 (1 year ago)
P Bahra
Scammers. Thieves. They steal from poor people.
20th Feb 2024 (1 year ago)
R Melanin
Theives. They steal your deposit. I'm sure what their doing is criminal. Apparently their notorious for this
Tenant
20th Feb 2024 (1 year ago)
N Salah
I had the most pleasant experience with Anisten Homes. The agent Akeel was very polite, helpful, professional and understanding. This was one of the most smoothest experiences I’ve had when renting a property. Thank you Akeel. My family are most appreciative and forever grateful.
Tenant
3rd Jan 2024 (1 year ago)
I Nazrul
I have known Abdul for quite a period of time and he is trustworthy and always willing to help by giving the best advice. I will recommend Abdul to everyone.
17th Dec 2023 (1 year ago)
Nursia
Abdul was very informative and supportive. I recommend this agent to everyone.
17th Dec 2023 (1 year ago)
Z Ahara
A very good service has been provided by Abdul. He was very helpful, understanding and has provided us with very good advice and information. I will definitely recommend Abdul.
16th Dec 2023 (1 year ago)
S Nasrin
Abdul has been very helpful and provided us with a lot of useful information and guidance.
16th Dec 2023 (1 year ago)
E Sava
My agent Akeel give me the Best service, was very informative, I Will definitely recommend this agent and company
8th Dec 2023 (1 year ago)
H K
Exceptional is an understatement. No matter the time and day, no matter the situation. The staff are all amazing especially Poonam that understand people sensitive matters and prompt provide innovative intelligent solutions. I’m grateful for the service.
4th Dec 2023 (1 year ago)
K Shah
Fariha Choudhury came to visit my home and she was very professional and friendly understanding lady I have ever met
16th Nov 2023 (1 year ago)
I Kansara
As a landlord, I just want to say a big thank you to the team at Anistenhomes especially Anita.
She is a legend! Words cannot express my gratitude and appreciation for all her help and support.
Always professional and understanding and willing to go that extra mile.
A big credit to the company.
Landlord
10th Nov 2023 (1 year ago)
J Sunassee
I have dealt with Anisten homes for over 10 yrs. Anita in particular provides a fully deserved 5 star service, she makes sure my rent for both houses are in my account at the end of the month. She is very polite and very professional and has helped me countless times. I would recommend her anytime. She always go out of her way to make sure both the tenants and landlords are happy. As a landlord I’m more than happy with her and she is the main reason I stayed with Anisten for so many years.
Nusrat Wazir has been very kind and helpful too, very supportive throughout Covid and can’t thank her enough.
Landlord
3rd Nov 2023 (1 year ago)
G Maioru
Fariha Choudhury was really helpful and she sort me out with everything needed. Thank you so much. Anistenhomes have really changed to better now.
27th Oct 2023 (1 year ago)
B Singh
Anisten Homes has managed my properties for several years. My main point of contact and dealings have been with Anita and Nuz, both members are very professional, courteous and deal with matters swiftly. Highly recommend their services.
Landlord
27th Oct 2023 (1 year ago)
P Tashin
I am please to use Anistenhomes and they have a great service from start to finish. i recommend this agency to everyone. I had a great experience from Nusrat always, professional and courteous.
26th Oct 2023 (1 year ago)
M rehal
I have my properties managed by Anistenhomes and my main conversation has been with Anita Jethwa. Anita has been very professional and straight forward with all matters relating to tenants, rental payments and also is the knowledge bank when it comes to legal aspect of property matters. I highly recommend to anyone that if you are looking for someone to manage your rental properties then you MUST contact Anita Jethwa first.
Landlord
24th Oct 2023 (1 year ago)
A Cheung
I wanted to take a moment to express my heartfelt gratitude for the exceptional service Mumta Digpal has provided for my property. Your dedication to ensuring everything is handled swiftly and efficiently has made a significant difference in my experience as a property owner.
Your commitment to prompt responses and quick action in addressing any concerns or requests has not gone unnoticed. It's clear that you not only value my property but also understand the importance of time and efficiency in our partnership.
Your outstanding service in looking after my property has not only put my mind at ease but has also made my role as a landlord a smooth and hassle-free experience. I truly appreciate the professionalism and dedication you bring to your work.
Thank you for going above and beyond in taking care of my property and for always being there when I need assistance. Your exceptional service is greatly appreciated, and I'm grateful to have you as a partner in this endeavor.
Thanks
Anthony
Landlord
23rd Oct 2023 (1 year ago)
H Pyarasani
Excellent Services. Very Honest, Helpful and very supportive.
20th Oct 2023 (1 year ago)
M Teferi
I highly appreciate Anistonhomes Property Management for their outstanding service. Their team is professional, responsive, and efficient. They consistently go above and beyond to meet our property needs. We are extremely satisfied with their overall service. Thank you, Aniston Property Management!
Landlord
20th Oct 2023 (1 year ago)
J Mash
Must say thanks to Nusrat Wazir, Brilliant person, but professional & dedicated to her work. Highly recommended Anisten Homes. Keep it up.
20th Oct 2023 (1 year ago)
V phogat
ONE STOP SHOP!!!!
Aniston homes is the best place for properties but who makes it the best place, it’s their employees.
A Big shout out to NUSRAT, she is a STAR ???? very professional, polite, helpful and ready go above and beyond to get what you need.
Thank you so much ????????????????
19th Oct 2023 (1 year ago)
N Khan
Fantastic service from a very friendly and polite team especially NUSRAT - who always keeps me in the loop when new properties are listed within my area. Despite my fussy criteria, hats off to her for being so helpful & supportive in accommodating my family’s needs to find a suitable home. Thank you & keep up the great work @ Anisten Homes!
19th Oct 2023 (1 year ago)
M Tierney
Nusrat Wazir was the first person I saw when I entered the office of Anistenhomes for the first time. I had been to many estate agents before but I'd never met anyone as professional as Mrs Wazir and she put me at ease straight away. At that point, I had decided I was going to place my properties with this agent. Nusrat was patient, kind, understanding and explained things very well to me. After meeting with her, I felt very confident to give her my properties to let out. I am really pleased with this Nusrat and the agency - Nusrat is a real credit to Anistenhomes and nothing is too much trouble for her - she always puts herself out and goes that extra mile to help the landlord. Moreover, she is very attentive to her landlords and always puts their needs first and properties are extremely well managed and cared for. Unlike others, the landlord comes first with Nusrat and Anistenhomes - I cannot praise them or Nusrat enough. I'd also like to sing the praises of Anita Jethwa and Akeel Bashir too. Anita was absolutely brilliant when I had some trouble with 24/7 and Akeel was so professional so that straight away I was very encouraged to place my house with Anistenhomes. Anita and Akeel are also a credit to the agency - you feel really taken care of when you speak to them and I cannot praise them highly enough. I am a portfolio landlord and it's my intention to gradually (as soon as I am able to put all my properties with Anistenhomes because of the wonderful staff the agency has.
Mary Tierney
Kenneth Jarratt and
Rebecca Tierney
Landlord
19th Oct 2023 (1 year ago)
S Farman
Fariha came for inspection to my house and respected my house. She wore shoe protectors. Was friendly. Listened. Very kind. Perfect service and helpful with handy tips and advice.
19th Oct 2023 (1 year ago)
D DAVIS
Nice staff altitudes specially for Nuz, Abdul are very nice talking and supports also , I am definitely refers to my friends and family ????????????????????????very good experience with Anistenhomes
14th Oct 2023 (1 year ago)
M Raza
My agent Akeel was amazing throughout the whole process. Very nice and cooperating team i will recommend.
10th Oct 2023 (1 year ago)
U Sadiq
I appreciate the opportunity to share my experience with Mr. Aqeel from Aniston Homes Property Renting Services. My interaction with Mr. Aqeel was incredibly positive, and I am thoroughly satisfied with his cooperation and professionalism.
From the moment I approached Aniston Homes, Mr. Aqeel demonstrated exceptional knowledge and expertise in the property renting process. He patiently listened to my requirements and preferences, ensuring that he fully understood what I was looking for. His dedication to finding the perfect rental property for me was evident throughout our interactions.
What impressed me most about Mr. Aqeel was his proactive approach. He promptly informed me about available properties that matched my criteria, and he was always prepared with valuable insights about each listing. His attention to detail and willingness to go the extra mile made the entire renting process smooth and stress-free.
Furthermore, Mr. Aqeel's professionalism and courtesy were remarkable. He was consistently approachable and responsive, promptly addressing any queries or concerns I had. His transparent communication and honesty created a sense of trust, which is crucial when dealing with property matters.
In addition to his expertise, Mr. Aqeel exhibited a high level of patience and understanding. He guided me through every step of the renting process, ensuring that I was well-informed and comfortable with my decisions. His friendly demeanor and willingness to assist made it a pleasure to work with him.
I am delighted with the support I received from Mr. Aqeel and would highly recommend him and Aniston Homes Property Renting Services to anyone in need of reliable and efficient property rental assistance. His professionalism, dedication, and exceptional customer service have undoubtedly set a high standard in the real estate industry. Thank you, Mr. Aqeel, for your outstanding cooperation and assistance!
Tenant
9th Oct 2023 (1 year ago)
K Hussain
Letting my house with anistenhomes, so far all good, Nusrat especially who has been the point person at anisten who was very friendly, organised and responsive at getting things done quickly. Keep up the good work.
Landlord
7th Oct 2023 (1 year ago)
M Kan
Excellent company to work with.
I have always been looked after, thanks to fariha she has always been really amazing
14th Sep 2023 (1 year ago)
S Nepolean
I am using Anisten Homes service for 2 of my properties & planning to ask them to manage more in future. They are the best in the ilford area, as far as i heard and worked with many agencies in the area. I strongly recommend them to landlords who wants to leave the hassle of letting and managing the property.
Landlord
11th Sep 2023 (1 year ago)
I Butt
Perfect service from Fariha. Entirely satisfied with Property Management service. Always felt very looked after and taken care of. Abdul has also been brilliant throughout. Cannot sing enough praises for the whole team at Anistenhomes. Recommend Anistenhomes for all property related matters 100%
7th Sep 2023 (1 year ago)
Y Patel
Many Thanks Anita. I would recommend Aniston, speak to Anita, very helpful & knowledgeable. Sorted my property. All the staff very kind & helpful. Keep up the good work.
18th Aug 2023 (1 year ago)
A Ali
Good service, honest and reliable.
Thank you to Akeel & Fariha for making my time in renting smooth. All the best.
Tenant
25th Jul 2023 (1 year ago)
M Asikogu
Akeel is the lovliest and most helpful negotiator who has charisma and helped me move in to my home.
Fariha is the sweetest lady and wonderful. So helpful and made my contract renewal process so easy and quick.
Would recommend this agency always have and will continue to do so.
Tenant
5th Jul 2023 (1 year ago)
S B.
I would like to give these 5 stars to Fariha. Fariha helped us to resolve our issues with the help of accounts team and receiving our deposit back. Thank you Fariha - you are a gem!
Tenant
4th Jul 2023 (1 year ago)
A Rahman
Five star plus on all services at Anisten Homes. Have had wonderful dealings with Abdul and all of his colleagues. Would highly recommend!
7th Jun 2023 (2 years ago)
N Ruberwa
Never had someone like Fariha to deal with in Property Management. She is brilliant. So thorough, attentive, listened and left making me feel happier and supported. My children also commented on how nice she is.
Looking forward to more interactions with Fariha moving forward.
Landlord
1st Jun 2023 (2 years ago)
R Roshid
I have been working Fariha for the past few months to resolve a few issues with my property. Can’t praise her enough! She has been very supportive, has dealt with all my queries in a timely manner. She’s very approachable and patient! Thank you
Landlord
30th May 2023 (2 years ago)
T Stone
Fantastic service from:
Fariha
?????
Nia
?????
They have both gone above and beyond.
Very understanding and patient!
I have been renting with them for around 6 years now.
I am pleased with the service and hope continue renting with them.
I have now rented two properties with them!
I would recommend them to anyone who is looking to rent!
They will reassure you and provide you with an amazing service!
Any concerns they will handle these matters for you!
Fantastic ladies!
??????????
Tenant
23rd May 2023 (2 years ago)
L Simeron-Murphy
Dear Aniston Homes I think it is terrible that the review that you put about my house. The situation is now been publicised. These people will do anything to get your money they’re not interested in you or helping you I think it’s disgusting how they treat their tenants. It’s all about cash money, and if you don’t have it you get treated like a dog.
Tenant
11th Apr 2023 (2 years ago)
N Kara
Fariha it was a pleasure to meet you, thank for being so organised and up to date with everything so quick and efficient.
Thank you
6th Apr 2023 (2 years ago)
K Anucha
Everyone was super helpful and kind, i would recommend them.
4th Apr 2023 (2 years ago)
B Tailor
With regards to Fariha Choudruy who assisted fantastically with regards to a boiler replacement at one of my properties.Fariha kept me informed, negotiated a great price and got the work done efficiently and at speed.
Would wish this occurs often.
Regards
Bhaskar Tailor
Landlord
30th Mar 2023 (2 years ago)
S S
This company needs to be fully investigated
It has failed me and a number of other landlords.
Constant lies, no response when you call and email.
Do not give your property on rent schemes you will regret.
Landlord
18th Jan 2023 (2 years ago)
L Ifield
Good agency nice staff . Jenny is very helpful in the office if you have a problem
22nd Dec 2022 (2 years ago)
D Sheldon
Thankfully I’m not renting or a landlord but this company is a disgrace! What kind of company purposely ALLOW’s a 74 Yr old disabled pensioner (my mother) to be a prisoner in her own home from one of THEIR tenants and the dangerous dogs they own because Anistens WILL not do anything other than lie and backtrack on anything they say about the broken fence line adjoining my mothers property that has already been proved to be theirs and their landlords responsibility. Proof of the above is now being handed to the council! Even when another pensioner neighbour was BITTEN by these dogs on his OWN property approx 6 months prr to my mums fence complaint but yet Anistens did and still have done nothing about the dogs! Even after 4 members of my family including myself and even a visiting safer neighbourhood officer were almost attacked by these dogs Anisten have still done nothing but issue empty warnings!
I have had to get the police, the council AND now the local mp involved as well as now consulting with solicitors with a view to legal action in what should have been a simple fence repair because Anisten homes have failed to keep these dogs contained to their property and fix the fence THEY are responsible for. My mother has just spent the entire summer not being able to open her back door through fear of these dogs coming into her home and being attacked and Anisten homes have purposely allowed this to continue whilst they backtrack and lie about the ownership of the fence even after proving their responsibility. They are even trying to make a disabled pensioner pay to find out THEIR responsibility via a land registry search even though it’s not needed as proof had already been established and the landlord not wanting to pay for his own search to dispute the already established facts and based upon the emails I’ve received I suspect they already knew their responsibility for a lot longer than my complaint and hopefully soon I shall also have evidence of that as well. My case is still ongoing and yes my mother is still at risk so Is this the sot of company you dealings with? A company that seems to have no moral compass on how their properties and tenants are managed within the wider community
27th Oct 2022 (2 years ago)
A memon
Good people. Recommended.
8th Sep 2022 (2 years ago)
M Haque
Really unprofessional company. They will book a viewing and just 5 minutes before your schedule they will just cancel it. You will travel a long way , taking leave from work and this unprofessional agent will cancel. Don't ever book any property with them. They are scammer.
6th Aug 2022 (2 years ago)
V Campbell
Worked with Akeel, efficient and courteous service! Will work with Anisten Homes again
26th Jul 2022 (2 years ago)
Y reddy
This agency is rubbish before moving 5 days these angency said that old tenant is not moving…I paid advance already after 15 days they are saying stories..
20th Jul 2022 (2 years ago)
Sulad
They are always quick to get your deposit even when the apartment is not 100 percent ready, but it's taking up to 2 months to return the deposit after you vacate the apartment. It's is pathetic, and dubious. They keep posting you, promising to call back but never did....very bad experience from day 1. I will never recommend them to my enemy
13th Jul 2022 (2 years ago)
M Bahrain
I would like to mention here, that Madam Poonam had an excellent command on her job related duties.
She is doing well with no stone leaving unturned.
Best Wishes for all of Anistenhomes team, specially Madam Poonam an Madam Nusrat...
Brilliantly ????
Great Thanks
8th Jul 2022 (2 years ago)
A PAROKKARAN
Good estate agent
14th Jun 2022 (3 years ago)
Y Maaz
I am writing this after waiting for 2 weeks for all the works needed to be done.
All they want is to quickly sign the contract and start your rent. Please go and check the property before doing so as after that it will be your responsibility to do the work that supposed to be finished before moving. I am wasting my time now chasing them for the works that should have been finished before handing over the keys. It's been 2 weeks now and still waiting for the works to be done in the property.
9th Jun 2022 (3 years ago)
P s?abek
(Translated by Google) Approx
(Original)
Ok
30th May 2022 (3 years ago)
A Rajib
Please DO NOT USE this company, if there was a 0 star I would rate it 0!! Completely unproffesional, they ignore your emails and calls, they don't have a clue about customer service. The staff are extremely rude and disrespectful.
2nd May 2022 (3 years ago)
U Fisher
Staff very demanding and rude
Staff not organised
Staff not professional this is my worst experience renting a property can't wait to exit from this letting agent
Tenant
25th Apr 2022 (3 years ago)
C conneely
Have dealt with Anisten Homes for years. Would highly recommend, extremely professional and Easy to deal with. Akeel looked after our sale and was exceptional.
Seller
3rd Apr 2022 (3 years ago)
A Begum
Akeel’s service was impeccable. He was really......”
Akeel’s service was impeccable. He was really understanding, informative and helped me move in asap! I can’t thank Akeel enough!
Tenant
24th Mar 2022 (3 years ago)
M cina
We arelooking a property with Amisten homes , one of the Staff name Abdul Ghafar who show us one . We have done this property & give £1000 deposit in estate account .The day we are moving Abdul Ghafar saúde we don’t have this property . We don’t have roof in our head , we call to Ghafar’s Office they didn’t help us even Ghafar didn’t pick out call & till now they didn’t refund our deposite .. such a rubbish services . I warn every one plz be VERY VERY CARRFULL to this fraud Company ( Anistenhomes )
Tenant
18th Mar 2022 (3 years ago)
M Ameen
I am writing this review after a lot of consideration, because when you write a review and post, it is seen by the peoples and that help people to decide whether they want the services from them or not, and that can cause damage to someone's business but these people deserve this feedback.
I have a potential lost of a £1000 , I didn't sign any tenancy agreement, I didn't receive any services, someone pay money for services they received, not even lived in that property for one day. These people are doing something illegal that is totally unfair and unacceptable, If you changed your mind there is a cancellation charges that incurred, not the whole amount of money you pay. It is fair that you keep the cancellation fees and refund the rest to the client but there intensions were bad, finding new tenants is your company's job, their staff getting pay for doing this job, why would somebody pay for it.
In short I was looking for one bed flat and saw an ad and approach these people, one of their agent showed me a property 35 Elmstead Road, Seven King, there were few things needed to be done such as carpet cleaning and a family fridge freezer and I was told that these thing will be sorted before move in date, and they charged me £1000 in two transaction £240 non refundable and £760 additional funds towards deposit. Due to some family issue I decided to pulled out, and dropped the email to the agent who showed me that property but didn't get any reply, anyway I went to their office and asked for the money back, I realized that their behavior was changed and I was told that as you pulled out until we find another tenants we can not refund any money and we will contact you IF YOU GET ANY REFUND, my six sense was telling me that there is something going to be wronged, anyway I came back decided to move in otherwise I was loosing £1000. They called me to sign the agreement when I asked THEM , have you done the required things, I was told that we have booked carpet cleaning but it is not done, about fridge freezer that was also not delivered. My wife got annoyed and told me if they are not doing anything now. In future you don't expect anything from them. So I told them I will not sign the tenancy agreement because things required not done and pulled out, same thing I was told by the same lady we have to find another tenants until then we can not refund. In the mean time I was in contact with them by email by they were not BOTHERING to reply MY emails, now after a month I have been told by email that I do not get any refund because charges exceeds, they couldn't find any tenants and the property was empty and it all happened because of me, I pulled out so this is my punishment.
Today, on the phone I was told they charged me for tenants referencing fees £250, which is illegal by law no land lord or their agent can charged any money from tenants towards referencing even if the tenant failed referencing. land lord bought a fridge that costs £400 that is a land lord property not tenants property can be returned within 14 days money back guarantee. But they charge me, For mattress and sofa removal again £400. If you do this job by council the average costs is £40 and privately £100 to £150.
I would strongly not recommend anybody to get their services, because these people not doing a fair business. I have learnt a life lesson by paying them £1000 for nothing.
Such a shame providing feedback after four months, this shows their laziness and unprofessionalism. I am totally disagree with their feedback, I had a loss of a £1000 so potentially I suffered mentally and financially.
I didn't sign any tenancy agreement, so how could I breach. Now after four months what's the point raising matter and blaming your client.
If you were such professional why didn't you answer me before?
You people stopped answering my phone and my emails and your agent threat me on the phone DO WHATEVER YOU WANT WE WILL NOT REPLY TO YOU. Such a Shame.....
In the whole world their is a standard rule if you change your mind or opt out you pay a cancellation fees.
Tenant
11th Dec 2021 (3 years ago)
F Zokou
Akeel Bashir is an experienced and well knowledgeable agent. He has been very honest and he got me a good deal. Akeel has helped me a lot during the signing of the contract and thanks to him we were able to close everything in less than a week.Hes is very positive and amazing person. Thank you for everything you did for me .With respect Gentjan &Fatime.
Kind regards
Gentjan & Fatime
21st Oct 2021 (3 years ago)
M shakeel
As a new landlord i have had great service from akeel jenny and nusrat. Promptly dealing with any queries we have had with our property.
Landlord
19th Oct 2021 (3 years ago)
M Anj
Anistenhomes deserves praise for their outstanding customer service. They've been managing my uncle's properties for several years, and they came highly recommended. I met their manager, Anita, who is a very professional & humble lady, offered me a personal service and took the time to answer any questions I had. She gave me very good and honest advice, which is rare these days. Anita and the rest of the staff have always been helpful. I would strongly advise anyone considering using them to let and manage their property to do so. Great Agents ????
Landlord
16th Oct 2021 (3 years ago)
B Singh
As a landlord we have used Anistenhomes to manage our properties for several years.The service they provide is professional, reliable and responsive. Thank you Anita and everyone at Anistenhomes.
Landlord
16th Oct 2021 (3 years ago)
A Islam
First of all I would like to thank Abdul and Nusrat wazir. We’re from Scotland recently we moved into Dagenham, Abdul n nusrat they were really helpful they’re the reason we got our beautiful house within 1 week.
Buyer
14th Oct 2021 (3 years ago)
D home
Scam agency
Stay clear
They steal landlords rent and do not pay it
They overcharge for any work
Rip off agency
DO NOT USE
Landlord
13th Sep 2021 (3 years ago)
L Jones
I am disgusted with how fraudulent this company is. They have stolen my money and not completed works as promised. Staff ignore my call ( i have to call from a withheld number) and they lie about correspondence. I will be taking this further
Landlord
12th Sep 2021 (3 years ago)
B smile
Please avoid this company at all costs. They are liars and frauds. Staff do not respond to queries and lie about money received from my tenants. Awful awful experience
Landlord
12th Sep 2021 (3 years ago)
H Rehman
(Translated by Google) Professional liars, untrustworthy
(Original)
Professionnel liars, untrustworthy
8th Sep 2021 (3 years ago)
S Humphrey
Lovely people.very friendly and caring.def recommended
2nd Sep 2021 (3 years ago)
Y Kuku
Great Service by Mrs Nus Wazir.
Great Staff. I'll surely recommend their services to anyone who requires such. All good professionals, ready to listen and assist.
17th Jul 2021 (3 years ago)
A Cheung
Never used a Property Agent before however I've been dealing with Nusrat Wazir, regarding a rental property, her service has been very professional & she's been there for guidance in every step of the process. I would recommend Anistenhomes to everyone.
Tenant
12th Jul 2021 (3 years ago)
C Cross
Great customer services. However, not much properties on offer.
1st Jul 2021 (3 years ago)
S rahman
Unprofessional, worst service I've ever had. Caused unnecessary delays after delays. Do not recommend
24th May 2021 (4 years ago)
M Jeffrey
Great estate agents
18th May 2021 (4 years ago)
Mohammed
Absolutely terrible and reckless driving on the road from car GX19RFJ. Would not use this company based on this. Almost crashed into multiple cars. Will highlight this to police. This person should be fired for the way he drives.
16th May 2021 (4 years ago)
Z Hussain
Service is really poor
25th Apr 2021 (4 years ago)
L London'x
Knowing I didn't have much money, they accepted me to move into one on their properties. I clearly couldn't afford it being on benefits even with housing benefit. I also had to pay other
Tenant
9th Apr 2021 (4 years ago)
B Evans
Con artists
24th Mar 2021 (4 years ago)
L Kanu
Lovely people they to help
19th Mar 2021 (4 years ago)
R Rana
They are helpful
21st Jul 2020 (4 years ago)
L S
We've been a client of Anisten Homes for over 5 years now. During that time, we have developed a great working relationship with this agency. The property manager, Poonam, excels in every aspect of her role - great communications and a human touch!
Never ever had an issue with this agency or the tenants that they have placed in our property.
We will continue to use them for all our property management needs in London and surrounding areas.
Landlord
14th Jul 2020 (4 years ago)
I Singh
One of the best agents I have dealt with for my property dealings. Simple and smooth transaction from start to finish.
Highly recommended.
13th Jun 2020 (5 years ago)
J Rebbeca
These people have been causing my mum so mum stress and depression, they don’t fix your issue and they always lie!
They gave me a house with poor ventilation, ruined carpets and damaged walls!! Then they had the audacity to blame us after the landlord explained its fine its not our fault etc!
I was really nice by staying at the property until the landlord managed to sell the house and when he had I left happily only to be told I wouldn’t be entitled to the deposit I went back to the house to find it had the windows fixed everything had been renovated!
This agency is cruel and work against the law, they have also been known to be extremely racist and homophobic, its a shame that these people get away with scamming innocent people, they also then have the audacity to reply and actually lie about everything! Its pathetic!
Tenant
4th Mar 2020 (5 years ago)
J Jay
THE MOST TERRIBLE LETTING AGENCY IN ESSEX
They have stolen my money and left a lot of their tenants homeless, CAN NOT BE TRUSTED !!! Please be warned, everyone I speak to tells me they are awful people
Tenant
4th Mar 2020 (5 years ago)
C Owusu
It is good estate agent. They have time for their clients. Adam Albayrakoglu
10th Dec 2019 (5 years ago)
S Quader
EXCELLENT SERVICE from the staff , specially from NUSRAT WAZIR. She is very supportive and cooperative person . She understand the needs of
her customers / clients.
25th Nov 2019 (5 years ago)
H Uddin
I’ve rented my property through AnistenHomes on one of their Rent Guarantee Schemes for 5 years and so far their service has been excellent. The staffs are very polite and helpful and the property is looked after too. I would recommend AnistenHomes to anyone looking to rent their property with a peace of mind.
Landlord
25th Nov 2019 (5 years ago)
L Misron
I would like to say thank you to Adem and Zakiya from Anistenhomes for being so helpful during my dealings with properties in Pond road. I'm faced problem with the fridge after 2 days stay but it was solved quickly by Zakiya. The studio also in good condition and clean.
Tenant
23rd Nov 2019 (5 years ago)
S Ahmed
Awesome estate agent in Greater London. Specially all staff are very helpful and excellent customer services, welldone guys keep it up. Specially thanks for Nus, Devindra , Zakiya, Adam , and Simi they are a very hard work doing look after my property Behalf of me without paying to me pay any cost . They are handling everything as a one family!!!!
Landlord
23rd Nov 2019 (5 years ago)
R Mak
I have 2 properties managed by Anisten Homes and they are nothing short of amazing. Very easy to communicate with, fixes issues with my tenants ASAP and I don’t really need to be involved.
Anita is great and who I deal with, highly recommend!
Mr Mak
Landlord
22nd Nov 2019 (5 years ago)
Anonymous Tenant
What a cowboy firm. Couldn't wait to get away from them after a year. If the rent wasn't paid immediately that day they called up every half hour then threatened the guarantor. I took over the place with loads of things needed doing. When I left they manufactured so called 'damages' of £500. After six months still havent got any deposit back. They have kept £1500. They treat you like idiots. Good firm??? I would give them minus 100.......... Stay well clear if you want to stay sane and keep your money.
Tenant
22nd Jul 2019 (5 years ago)
B Barton
Badly mislead by them. Told 3 different people where the landlord. You will be treated less than a human by them once you've signed the paper work (from my opinion was treated badly cause of the colour of our skin) . Won't fix the property but will ring you weekly for money.
Tenant
13th May 2019 (6 years ago)
D G
Have had numerous phone calls from these ive only been in the property since 15th january first month they took the rent twice bank reclaimed as it put me into financial difficulty they denyed they used my card details online to take the money and denied the money went in twice so the bank put it through as fraud. Second phone call was demanding rent 3 days early but explained numerous times to Davindra that there is a standing order set up on my side after a long arguement and a threat that they will put a fee on my account no appologie was made after sending proof to Davindra that i was infact right and the standing order went out on the date it was ment to and not 3 days early. 3rd phone call was demanding i owe money as the bank clawed back the rent which i paid twice ?? 1900 depo was paid before i moved in and 1000 was given as a deposit all in cash so before i moved in i paid 2900 payed first months rent 15th feb 1200 by standing order march was paid 1200 by standing order next rents due by standing order on the 15th april i dont see how my accounts in red? Now i have the inconvenience of going all the way there tomorrow to prove im right again. Nothing but stress this company! Bad management! Cant wait to move already! * update * Anisten homes did not solve the rent being taken twice i did myself so your response is invalid. Another thing when the tenancy ends they charge you a hefty £150 to copy and paste the old tenancy and change the dates. Also they screw signs onto your house without permission at 7am in the morning advertising there company(degrading the property and causing damage). Please be aware of the hidden fees they demand from you. They target the vunerable. (submit your reviews to allagents.co.uk)
Tenant
6th May 2019 (6 years ago)
E Castro
Awful service, racism and homophobia plays a part.
stole our money, have threatened us and are rude people, I have been investigating this agency for a while and a full documentary exposing these people will be uploaded to YouTube very soon!
its time this company shuts its door! look through all the comments, you will understand what I mean by racism.
just please investigate before you put foot in that door, the documentary is going to star families this company has ripped off!!
RIP ANISTENHOMES x
22nd Apr 2019 (6 years ago)
E Tei
Have dealt with many letting agencies and these people are the worst at providing you with any help, had rented a home from them, they refused to fix windows, they refused to do normal maintenance which was needed before we moved in, they are now refusing to pay us back the deposit! Stay away and research the agency they have a lot of negative reviews and in my opinion the agency is racist and extremely homophobic!
Never having a problem in all my years of renting until now! Not nice the way this agency has made me feel.
ALL LIES AT THE BOTTOM... I CANT BELIEVE YOU ARE LYING, YOU GUYS ARE TERRIBLE, EVERYTHING YOU HAVE WROTE IS LIES
PS .. Obviously you're going to have to tolerate it, your company is abusing the system, people are also giving this a thumbs up! So I'm obviously not the only one you have abused
Tenant
22nd Apr 2019 (6 years ago)
J Seabrook
Beware of this shameful company
8th Apr 2019 (6 years ago)
A Gentela
Worst. The management is unfair and deceptive. Please don’t go to Anisten homes or else you’ll be at loss.
25th Feb 2019 (6 years ago)
M Herlihy
Disgraceful people!!!!!!!!
8th Feb 2019 (6 years ago)
J fury
In 15 years of dealing with estate agents by far these are the worst and most unprofessional! Run by a bunch of crooks so be warned
8th Feb 2019 (6 years ago)
A Gandhi
Professional and Efficient service.
6th Jan 2019 (6 years ago)
M Rahman
Very polite staff and excellent place to relax.
16th Oct 2018 (6 years ago)
H Pasha
One of the rubbish property agents in the London.
23rd Aug 2018 (6 years ago)
M Irshad
Great service so far from Anistenhomes - had a really good experience with consistent communication across our 2-3 weeks ongoing search. Our agent Husnain Iqbal keeps in regular contact shows he is looking for a property to fit our requirements even when i haven't been in touch for a while, reliable with viewings and flexible with times etc. Our communication has always been friendly and informative but never overbearing or pushy. Hopefully we find something right for us soon!
19th Apr 2018 (7 years ago)
A Miah
Anistenhomes have been managing both of my properties for over 4 years now and they are doing a fantastic job. I have never had any issues my properties are looked after I am kept informed every step of the way, friendly staff, Rent always paid great service throughout - highly recommend????
Landlord
19th Apr 2018 (7 years ago)
S Chatterjee
I have been a landlord for quite a while, & after considerable trepidation moved my properties management to Anisten Homes. Initially, it was my wife who sought out this agent - & after speaking to Minnat it was apparent that Anisten knew what they were doing. Of no precise fault of their own, one of my properties had a non-rental paying tenant. It was a testimony to see both Anita & Minnat in action to eventually evict the tenant - all the while keeping us informed but at the same time ensuring not only that our rent gets paid, but also taking on the full responsibility of going through the legal process on our behalf. To add to this, they even brought the property back to its original state after evicting the tenant - further proof of their commitment to the contract. The whole team at Anisten would need to be congratulated for their excellent ways of handling tenancy issues. Nusrat is very prompt at getting back quickly to us (landlords) in terms of issues, & also keeps us informed of how things are going. Poonam also communicates effectively with the tenant in terms of maintenance issues, & keeps us informed of any issues. Husnain needs to be applauded for the inventory collation, & not to mention the box of chocolates that he drops off! The accounts team led by Davindra is critical as our survival would be at stake unless rental payments come on time. On the whole I think Minnat has done a great job in putting Anisten Homes at a high customer satisfaction level with us landlords; I guess he must be doing the same with the tenants or else he would not be in business! Bear in mind though - I am one of those landlords who like to keep a tab on what's going on with my houses - so I also keep in constant communication with the staff at Anisten Homes - which as far as I see they are very good at doing as well. Till date, I think Anisten Homes stands out as an exemplar letting & property managing agent in East London. I just hope they sustain & keep up this good work.
Landlord
16th Apr 2018 (7 years ago)
S ali
broken glass wardrobe in bedroom , called Davindra Kaur she made sure that the job was done ASAP so she dealt with this excellent and the wardrobe was take off from the bedroom, and nusrat is a nice lady she deal with my enquiry very quickly very nice people.
Tenant
15th Apr 2018 (7 years ago)
K Singh
Quality estate agents! Husnain and Adem have assisted me with 13 properties over the past 2 years with the utmost professionalism! Couldn't have asked for a better experience
14th Apr 2018 (7 years ago)
D Isaac
BEWARE! This is a fraud company the estate agent needs to be closed down they hold my deposit for no lying every Single thing bunch of mugs i never got my deposit back ????????
1st Mar 2018 (7 years ago)
Abdul
I have been with anisten homes 3 years. I never had a bed experience with them. There maneger Anita she's really good & helpfull. I am bit shocked after I read some 1star review.
However I would say there service is best. They have some big headed new staff just ignore them.
Tenant
19th Feb 2018 (7 years ago)
A Beharry
This business needs to be called out for the bad service it gives out to its customers! My colleague was promised many many things to which nothing was fulfilled. Lots of hidden extra charges, its very sad that such a business is allowed to run and mess with peoples lives and families!
7th Feb 2018 (7 years ago)
A Ahmed
AVOID AT ALL COST! Completely unprofessional and had caused my partner and I unnecessary stress of finding a 2-bedroom flat. In the end, decided to go with another agency who were far more helpful and hospitable.
3rd Feb 2018 (7 years ago)
T Khan
The worst manners of any people. Useless staff, out for your money, they'll leave you dead in a ditch for a fiver. To everyone out there avoid them like chlamydia. They have left many tenants homeless and landlords and sellers out of pocket.
3rd Feb 2018 (7 years ago)
S Ghafur
Very similar experience to some of the other tenants on here. Very fast to take money and extortionate fees. I’ve left the property nearly 3 months ago now still haven’t received almost a month of overpaid rent and my deposit. Each time I enquire I am passed to a different member of staff and just going around in loops now with falsley promised dates and no responses. Not to mention they are trying to deny the overpaid rent as I did not give a ‘formal 2 month notice’ where as in fact they had over 4 months notice and even tried to move someone else in during the 2nd of the 4 months, giving me a weeks notice to leave. Obviously this didn’t go through as it’s ridiculous. Then have the cheek to say you haven’t given us sufficient notice ‘legally’. If no response/refund received today my next step will be court action.
Tenant
8th Jan 2018 (7 years ago)
S Raja
I've been with Anisten homes for almost 3 years and never had any problems. They are managing my property and really happy with tennat and regular updates that I receive from them regarding it. I would highy recommend them to all landlords as provide really good rates and tension free management over all. 5 star rating. Keep up the good work.
Landlord
11th May 2017 (8 years ago)
M Chowdhry
Anisten Homes,
I am one of the landlords of Anisten Homes. Although I have been with them three years and am happy with my property liaison Poonam Momi.
My major gripe is that the payments from the company of the rent have been late on a number of occasions which you have to end up reminding them to pay you. Not good organisation for a management company.
Otherwise staff are generally friendly and courteous.
Landlord
6th May 2017 (8 years ago)
J James
My self and partner really needed to move fast, from viewing the place, we had the keys 7 days later, Adan was the rep who helped us all the way through the process he worked with us through every problem we had, he was very understanding of our situation and made sure he found a solution for any problems we has, I cant remember the ladies name who sorted the paper work but she and Adan were a God send when we made the mistake of transfering part of the deposit to someone else.
If you need a place I highly recommend them, we was honest about our situation and they really pulled through,
Thank you and God bless you Anisten Homes
Tenant
29th Apr 2017 (8 years ago)
J patel
Anistenhomes have been managing my properties for over 9 years now and to date my experience with them has been fantastic. Minnat, Anita and fellow staff have been helpful at all times, regular inspections have been done, my properties are maintained well by tenants and i am always kept informed. I highly recommend this agent to all landlords.
Landlord
22nd Apr 2017 (8 years ago)
S Ivanova
Worst ever. £1000 holding deposit for a house that is not for rent. Avoid.They are refusing to give me back my money.
Tenant
21st Apr 2017 (8 years ago)
F Kuprescenko
If I could give no stars, I would. Very bad customer service, repeatable mistakes in paperwork, management hiding from customers, making up excuses. I had to wait 5 weeks to get my deposit back. Always need to speak with different agents and get denial about what the previous said to me.
Worst agency I have dealt with.
Tenant
15th Nov 2016 (8 years ago)
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