S Abbas
Very good service... Read more
8th Jul 2025 (6 days ago)
M aranini
Amazing estate agents,
I have personally dealt with Amaal for the buying process of my house and it was very helpful.... Read more
Buyer
5th Jun 2025 (6 weeks ago)
Ed
From start to finish Amaal was fantastic. A very smooth process in the sale of my flat, I would 100% recommend.... Read more
Seller
4th Jun 2025 (6 weeks ago)
N Kukadia
Amaal and his team were professional and great to work with when selling our family home. He offered advice throughout the entire process and ensured he communicated any updates within the chain to us immediately. Thank you Amaal and everyone at Brian Thomas.... Read more
Seller
27th Mar 2025 (16 weeks ago)
H Gadhvi
For years, I’ve entrusted my properties to Amaal at Brian Thomas, and I’m consistently impressed by the exceptional service. The process is transparent, the communication is straightforward and honest, and the turnaround time to get my properties rented is lightning-fast! I can’t recommend Amaal and the team highly enough – they’re truly top-notch!... Read more
Landlord
27th Mar 2025 (16 weeks ago)
K C
Amazing service all the way to completion for the purchase of my 1st home.... Read more
Buyer
27th Mar 2025 (16 weeks ago)
Zain
A brilliant experience. Very efficient, total transparency and extremely approachable.... Read more
24th Mar 2025 (16 weeks ago)
R Gill
Been dealing with Brian Thomas estate agents for over 20 years - firstly they managed my property as a rental when I moved away from the area, and then more recently when I wanted to sell the property.
Given I was no longer local, they gave a great service in helping to manage/resolve any issues and were genuine and I trusted them. Special mention to Amaal who I’ve been dealing with the most in the recent years - thank you... Read more
Seller
12th Mar 2025 (18 weeks ago)
Samuel
Thank you to Amaal who helped us sell our home! He was very professional when carrying out the valuation, got our property onto the market quickly and had competitive pricing.
He helped secure an offer over asking price and was determined to push the sale through despite some hiccups. We wouldn’t hesitate to use Brian Thomas again for a future sale/purchase... Read more
Seller
12th Mar 2025 (18 weeks ago)
S S
Amaal made the whole buying process straight forward. Very friendly and answered all queries. Would highly recommend.... Read more
Buyer
21st Feb 2025 (20 weeks ago)
S Talaimojeh
I had an outstanding experience with the team at Brian Thomas. Their communication was exceptional — always prompt, clear, and proactive in keeping me informed at every stage. What impressed me most was their attention to detail and their genuine commitment to ensuring my satisfaction, not just closing a deal. The entire process felt seamless, from property viewings to finalizing contracts.
Thank you and see you again, in the not-so distant future!... Read more
12th Dec 2024 (7 mo. ago)
Z T
A wonderful and trustworthy team who have been in the area for decades and are always happy to help.... Read more
12th Dec 2024 (7 mo. ago)
S T
I had an excellent experience working with Amaal at Brian Thomas in East London. He and his team were professional, responsive, and truly went above and beyond to ensure a smooth process. From the initial viewing to signing the paperwork, everything was handled efficiently and with clear communication. They were incredibly knowledgeable about the area and helped me find the perfect property that matched my needs. I felt supported throughout the entire process, and I highly recommend their services to anyone looking to rent, buy, or sell in East London.... Read more
L Sulaiman
Fantastic experience once more with Brian Thomas. Amaal Khan has now sold 3 properties for us now and continues to impress! Very happy.... Read more
Seller
22nd Jul 2024 (11 mo. ago)
M Bhatti
I am incredibly pleased with the service provided by the team Brian Thomas in managing my properties. They have consistently maintained the properties to a high standard, ensuring that any maintenance issues are addressed promptly and efficiently. This proactive approach has been invaluable in keeping my tenants happy and minimising any disruptions.
The team has also been exceptional in managing the financial aspects. Payments are always made and disbursed to me without delay, providing a seamless and reliable income stream.
Living out of the area and having a busy schedule, their efficient management has been crucial for me, ensuring that everything runs smoothly without requiring my constant attention.
Thank You... Read more
Landlord
18th Jul 2024 (11 mo. ago)
S Jobson
We found Amaal to be very professional at all times. We could not fault his valuation, presentation of house for marketing or his communication skills. We would have no hesitation in recommending Brian Thomas Estate Agents should you wish to sell your home.... Read more
Seller
7th Nov 2023 (1 year ago)
D Nawab
Amaal at Brian Thomas showcased utmost professionalism and dedication in my property hunt. He went the extra mile to ensure all our needs were met. Communication was timely, and every concern was addressed promptly. I highly recommend Brian Thomas to anyone looking to buy or sell property. Their exceptional service makes the whole process seamless and stress-free.... Read more
18th Oct 2023 (1 year ago)
S Rahman
Brainthomas estate agents ilford branch were incredibly helpful from start to finish, they understood what I needed and were always able to guide me when I needed advice. Abed sediq was especially great and did everything in his power to help me to get the property I wanted! Thank you soo much... Read more
Buyer
25th Jul 2023 (1 year ago)
J Uddin
Working with Amaal at Brian Thomas has been excellent. His knowledge, professionalism when it came to buying our first home was excellent and we appreciated his continuous help throughout the process including giving his time to facilitate and resolve issues. Will recommend this estate agent from personal experience.... Read more
Buyer
25th Jul 2023 (1 year ago)
A Raja
Working with the team at Brian Thomas has been excellent, and everyone has been friendly and helpful. They are all willing to give their time to help resolve any matters, and provide a quick and easy service unlike many others.... Read more
17th Feb 2023 (2 years ago)
G Khan
Great customer service i took a property recently from this agency Abed is very nice & cooperative person, excellent service and very helpful I would recommend this agency to anyone you can trust on this company, thanks Abed... Read more
Tenant
15th Feb 2023 (2 years ago)
C Doloscan
Abed Sediq . A very good person who does a good job.... Read more
15th Feb 2023 (2 years ago)
I Hsn
Really bad agents. They haven't acknowledged my concerns. I have major repairs to be done and they are telling me I need to just get on with it. This is insane and I would never recommend their services to anyone! Abid- you need to learn how to be an agents and learn the rights of the tenant.... Read more
Tenant
13th Feb 2023 (2 years ago)
A holstein
Amaal impressed from the beginning when we first met for a valuation for probate. We then met again two years later to sell the property. He has always delivered on everything he promised. His knowledgeable and people skills are exceptional and we would highly recommend him. Thank you Amaal for all your help and hard work!... Read more
Seller
15th Nov 2022 (2 years ago)
A Qureshi
Best Estate agents, very helpful, I am with them 5 years never ever had any issues or problems, they are very good .
Special Thanks to the owner & manager Mr Amal.
Thanks... Read more
16th Sep 2022 (2 years ago)
Z Ahmed
Really great experience. Support all the way though. Thanks Amaal!... Read more
16th Sep 2022 (2 years ago)
A Enoua
Excellent service, reliable, honest and professional with great communication skills.
I highly recommend.
Amal particularly has been with us all the way through our process of selling our house...... Read more
10th Jun 2022 (3 years ago)
N Mohammed
I received excellent service from these guys. They are very honest and helpful. I would highly recommend these guys.... Read more
27th Apr 2022 (3 years ago)
A Hussain
Abed was fantastic in helping me secure my tenancy at my lovely new home. He was both friendly and professional throughout the process. I would definitely recommend Brian Thomas Estate Agents to friends and family.... Read more
Tenant
8th Feb 2022 (3 years ago)
P Alliu
Amaal showed us a property through Brian Thomas as myself and my partner were looking to buy. We put in an offer almost immediately after viewing the property. Amaal talked us through the next process, like getting an agreement in principle as we were new to the process. He helped chased up all parties involved, easy to reach and informative. His hard work enabled us to complete on time and save money on stamp duty.... Read more
Buyer
28th Jun 2021 (4 years ago)
J Ortiz
My partner and I recently bought a flat through Brian Thomas and it wouldn't have been possible if the Agent who dealt with our case, Amaal, hadn't been on top of it. He sent us a reminder asking us if we were still interested when we had forgotten about the property. Then he was always chasing all parts when needed to facilitate the exchange of information. It was easy to deal with him and easy to get in touch with.... Read more
Buyer
28th Jun 2021 (4 years ago)
Y Aziz
I have recently sold our family house and been in touch with Mr Ammal & Mr Tariq at Brian Thomas. Both have been great and very professional during our selling process. Great communicators & Amazing service. Brian Thomas team has made our home selling experience very easy from start to end with no hassle at all.
Highly recommended... Read more
Seller
24th May 2021 (4 years ago)
P Surendran
I have rented out an apartment via Brian Thomas agents from 2019 to 2021. From getting me setup to fixing the issues to vacating the place, Amaal has been extremely helpful, and not to mention professional. Always exceptionally responsive and good maintenance policies and the best thing is I got my entire Deposit back, unlike some bad experiences I have had before. Thankyou Amaal and team !... Read more
Tenant
11th May 2021 (4 years ago)
C capasso
Great hospitality! Super friendly staff... Read more
11th Mar 2021 (4 years ago)
J Khan
Amazing customer service. Professional and attentive staff who are always happy to help. Would highly recommend this agency to anyone, they have been great to work with.... Read more
3rd Mar 2021 (4 years ago)
J jeya
Hi there, over all my experience was 10* as me and my partner wanted this same house few months back and unfortunately we weren't able to get hold of it due to the landlords personal reasons however when I checked online to rent a property this was the first house came up so gave a call to BRIAN THOMAS and the person Dealt with me is a true gentlemen his name is AMAAL well professional he knew how to exactly communicate with me he understood the situation and went the extra mile to help me get this property, I would highly recommend this estate agents to my friends and families. Thank you Amaal and Brian Thomas estate agents... Read more
Tenant
24th Feb 2021 (4 years ago)
M Carroll
Brian Thomas were professional efficient and very friendly. They persevered through these hard times snd got us a great result.... Read more
14th Jan 2021 (4 years ago)
W Khan
Very good quality service, Mo handled all our enquiries in a very professional manner and was an excellent middle man between me and the landlords. He answered all questions and was very helpful in finding the best house for me and my family. Strongly recommend going to Mo if you need an agent.... Read more
10th Oct 2020 (4 years ago)
D Yeboah
I am Happy to say that thanks to Brian Thomas estate agents, I have finally found a new place to live in. Big thanks to Moe for his professionalism and patience he had for me and my partner during the process.... Read more
Tenant
7th Oct 2020 (4 years ago)
V nellan
Brian Thomas estate agents is a highly professional and trustworthy company. They manage one of my properties and I am extremely satisfied. Highly recommended.... Read more
Landlord
15th Jul 2020 (4 years ago)
R khinda
Great service ????all very friendly staff ????one the most important thing they are very professional ....Thanku so much everyone’s ........ Read more
8th Apr 2020 (5 years ago)
D S
Very Friendly and professional staff... Read more
18th Mar 2020 (5 years ago)
S Hussain
Great service from a gentleman called Mo... Read more
24th Jan 2020 (5 years ago)
F Miah
Brian Thomas Estate Agent's in house team are superb, they've been managing my accommodation since 2013!! . Keep up with the excellent work, enjoy your gift baskets.
Special thanks to Mo for always being quick and efficient!
Farhana :)... Read more
Landlord
21st Jan 2020 (5 years ago)
S Patel
Brian Thomas Estate Agents provided a very professional and efficient service from the initial meeting to the final completion.
We were always kept well informed and all matters were dealt with by Amaal in a timely manner.
I would recommend this estate agents to anyone looking to sell in their area.... Read more
Seller
12th Jan 2020 (5 years ago)
K M
Very unprofessional service I wouldn’t recommended any seller to use their services. My experiences as a buyer as been really poor with the following company I put down an offer on a property and chased them for a response every week without fail I was always told the person dealing with the property is not in the office and will get back to you it’s been over a month still no response.... Read more
Buyer
3rd Jan 2020 (5 years ago)
V Kadlot
I'm really happy to be at Brian Thomas Estate Agents. They are all really nice, kind and helpful persons. They did everything to my fullest satisfaction.
Definitely a high recommendation...... Read more
26th Nov 2019 (5 years ago)
M chgul
Great service and approachable staff... Read more
25th Nov 2019 (5 years ago)
S Singh
Brian Thomas are your local best agents! I highly advice to use their services. Brother Mo your expertise and advice helped a lot During my move . I hope you prosper and your work is recognised.
Thank you... Read more
25th Nov 2019 (5 years ago)
R Miah
Had a very nice experience recently with these guys. Would not hesitate to recommend them to you. Thanks guys... Read more
15th Nov 2019 (5 years ago)
C Stoicanoiu
As a Landlord, i am very happy with Brian Thomas. I found their service professional, reliable and efficient.
They went above my expectations in find me a tenant on who they ran a full background check.
I have been dealing with Brian Thomas for the past 5 years and it is my third property that they are managing.
I can honestly say that the team is always there to answer my queries, gave me excellent advice and are always prepared to go an extra mile to sort out my requests.
The tenants they found are great, clean and my properties are immaculate after years.... Read more
Landlord
13th Nov 2019 (5 years ago)
C Peter
Very happy with the service i received. Friendly, but efficient staff who try their best to assist you in any way possible.... Read more
13th Nov 2019 (5 years ago)
A Nitu
Great customer service.
Rented from this guys and they were amazing. Very friendly and polite, ready to GO an extra mile to make u feel welcomed.
PS: Luiza is The best... Read more
Tenant
11th Nov 2019 (5 years ago)
J Patel
Brian Thomas Seven Kings, in our experience are a very good estate agent. Offering an, excellent service and very good communication. They are very fair to the tennants and landlord. Even the contractor builders they use are excellent. I highly recommend Brian Thomas. Totally trustworthy and have been the best agents we have worked with... Read more
11th Nov 2019 (5 years ago)
V larisa
Great service.
Fantastic company with very attentive staff. I would use them again if required.... Read more
11th Nov 2019 (5 years ago)
C St.
Brilliant service.
I rented a property from this guys and they very helpful and professional.
Everytime when i asked for any help or i had any maitenance issues they were on point.
Very happy with Luiza and Amaal who are friendly, accurate and professional... Read more
Tenant
11th Nov 2019 (5 years ago)
S Ahmed
Where do I start, I’ve had a great experience with Brain Thomas. It was difficult finding tenants for our new flat but thanks to the help of brother Mo everything went nice and smooth. Genuine hard working guy couldn’t thank him enough this wouldn’t have been possible without him ????????... Read more
Landlord
17th Oct 2019 (5 years ago)
L HUANG
I had just bought my new property, I’m very happy the service provided from Amaal, very helpful and experience person. I definitely give 5 stars for Brain Thomas Estate Agents.... Read more
Buyer
19th Sep 2019 (5 years ago)
R Kataria
Unrivalled knowledge of residential property and great marketing strategy. Would strongly recommend BT to minimise void periods in rent or for a quick sale.... Read more
21st Aug 2019 (5 years ago)
D Tenkorang
Great professionals, honest and efficient.
I was really impressed with how I was handled.... Read more
16th Aug 2019 (5 years ago)
L L
Would like to highly reccomend. Moe from Green Lane (Seven Kings branch) was very professional. Always informed about the progress during the referencing checks and arranged the appointments with a landlords. Very helpful.... Read more
Tenant
23rd Jul 2019 (5 years ago)
A azaan
Excellent amaal good service .friendly... Read more
17th Jun 2019 (6 years ago)
A Hristov
Ive spoken to multiple members of the team and all of them have been amazing - Amaal, Moe, Liza.
The best hospitality and welcoming I have ever had from any estate agent.
The guys are doing an awesome job. Very fast, prompt and responsive.
I highly recommend using their services.
I wish you the best.
Atanas... Read more
1st May 2019 (6 years ago)
A alam
Having a large property portfolio, Brianthomas estate agents manage all my properties in a very professional and impressive manner. They have also sold a couple of my properties over the years and found me suitable investment properties. Very pleased.... Read more
Landlord
1st May 2019 (6 years ago)
Z Ahmad
Good communication and excellent work ethics. All the best for the business... Read more
1st May 2019 (6 years ago)
N Khan
Sold my property within a week!! Great service.
Thank you.... Read more
Seller
18th Apr 2019 (6 years ago)
S Hossain
In house team are amazing!!! Quick to build rapport with the proffessional and very friendly staff. Highly recommend to all Landlords.... Read more
Landlord
17th Apr 2019 (6 years ago)
A Ramgoolam
Very helpful staff from start to finish and honest people who understand your needs. I will recommend them to anyone who is looking for a property????... Read more
4th Apr 2019 (6 years ago)
Great staff, very professional. Everyone I dealt with was helpful and informative. When I thought there was a problem, found out that it was solved straight away. I would strongly recommend them to anyone.... Read more
Tenant
21st Feb 2019 (6 years ago)
Ian

Its official Brian Thomas estate agents broke the law!
After two years of harassing my mother and I Brian Thomas’ claim for fees has been thrown out of court on three counts. It was proved that they broke the law in not including a 14 day cooling off period in their contracts and thus the contract was shown to be invalid. Amal and Anis from Brian Thomas were shown in court (in their absence) to be incompetent and more importantly liars unfit to run an estate agency bound by the Property Ombudsman code of practice. Do not trust this estate agent with your money or your property.
Previous review
Without doubt the worst experience I have ever had with an estate agent. I was subjected to rude, controlling and wholly unprofessional behaviour. Most importantly be very careful when signing one of their estate agency agreements as they don’t allow for a 14 day cancellation period which is in breach of consumer law in this country. Also although they are a member of the Property Ombudsman Scheme they flagrantly break the code of practice that they are supposed to adhere too. My advice is steer well clear of this agency.... Read more
5th Jan 2019 (6 years ago)
D Puncescu
Great people, great service. I would recomand them anytime. They listen and provide according to your needs. You need to rent or buy.....these are the ones that can help.... Read more
20th Dec 2018 (6 years ago)
R Virdi
We recently purchased a property through Brian Thomas who made the whole process straight forward and simple.
We had a bad experience with another company previously and were very disheartened. We saw a property by chance with Brian Thomas and from the very first viewing I found them to be professional, respectful and honest.
A huge thank you to the team - without you all this would not have been possible!... Read more
Buyer
20th Dec 2018 (6 years ago)
C Stoia
Great staff, great service. I have recently rented a property with this guys and I received the best service ever.
They keep you updated at all times and were professional and friendly throughout.... Read more
Tenant
20th Dec 2018 (6 years ago)
A Khan
Great agent. Very helpful and they get the job done quick. I was struggling to find decent tenants with other agents but BT found tenants within days. Repair works are also reasonably priced and good quality work and they are responsive.
BT also sold me a house and i managed to secure it with a fantastic price. Overall I would highly recommend them. Look out for a guy named Amal, he dealt with us and did a fine job with the sale of my property and also managing the property with tenants.... Read more
Landlord
7th Apr 2018 (7 years ago)
N khalid
Great people, great service
Very polite and helpful staff.... Read more
13th Mar 2018 (7 years ago)
A Raza
I have tried them several times and I tell you what they have such a customer friendly approach. They listen and cater according to the requirements.
I wish them all the best.
Faraz... Read more
12th Mar 2018 (7 years ago)
C Astefanesei
Very nice people,and very carefully with the properties....... Read more
12th Mar 2018 (7 years ago)
A Haque
The agents were very friendly and helpful. They were good at advising me on what to do and were very efficient.... Read more
14th Nov 2017 (7 years ago)
D Regan
Initially quite poor service with errors made (for example, in the property description and price quoted) but once the office manager took over, there was marked improvement. Overall, satisfactory.... Read more
6th Nov 2017 (7 years ago)
Lan
I rent a house recently.This agent is great. Really helpful. They have a superb service and did take responsibility for their customers. I have a nice experience over there. It is a good choice if you choose them.... Read more
Tenant
31st Oct 2017 (7 years ago)
R Kazi
Great service and no issues... always happy to help and cannot find anything to fault them. Would definitely use them again!... Read more
17th Oct 2017 (7 years ago)
A Qazi
This is a very helpful agency, that help me find the ideal home for our family, their staff is very well aware of the areas and they have a lot of variety of properties, we were spoilt for choice here. Highly recommended.... Read more
14th Jul 2017 (7 years ago)
7429H
My property was let out within a week! I would recommend this agent as they are very open and honest about everything they do. No hidden or random charges always explained to me before hand.... Read more
Landlord
27th Jun 2017 (8 years ago)
Bilal
I received the best customer experience from here compared to most agents I've visited around London. Patience and genuine advice were consistent traits present in all members of staff. Highly recommended to trust your property endeavours with Brian Thomas estate agents.... Read more
27th Jun 2017 (8 years ago)
V Sokhi
The staff in this office are extremely helpful, and always willing to go the extra mile.
Outstanding customer service, especially Amaal.
Would highly recommend them to anyone.... Read more
27th Jun 2017 (8 years ago)
A Iqbal
Poor service, no reply, only cares themselves... Read more
18th May 2017 (8 years ago)
C dragusin
Great staff, very professional. Everyone I dealt with was helpful and informative. When I thought there was a problem, found out that it was solved straight away. I would strongly recommend them to anyone.... Read more
16th Feb 2017 (8 years ago)
S Webb
used them since 1979 great service nice friendly staff and fast responses. would recommend unconditionally... Read more
23rd Aug 2016 (8 years ago)
S (Skanalytic)
Absolutely terrible! I don't even know where to begin with how awful this letting agency really is. They are rude, unhelpful and nefarious.
From my experience they are simply money-grabbing crooks, being knowingly uncooperative and even deceitful. They have often pretended not to have any knowledge of issues you have tired on numerous occasions to contact them about, promising to get in touch, and then consistently failing to do so. They have often lied directly to us and ultimately cost us lots of time and money sorting out issues which should have been extremely painless.
I am not sure if they are just mentally deficient or positively malicious - BUT DO NOT RENT FROM THESE GUYS!... Read more
Tenant
28th Jul 2015 (9 years ago)