C Robertson
Lesley and the team couldn’t have been more helpful when it came to buying our new house. Absolutely fabulous service!... Read more
Buyer
14th Dec 2024 (5 weeks ago)
T Parsons
Hardworking, knowledgeable and incredibly helpful.... Read more
23rd Nov 2024 (8 weeks ago)
C Wyatt
We used Jade as we were aware she been in the industry for quite some time. Jade was extremely confident and accurate with her knowledge and advice. The team did not miss a beat throughout my sale and certainly did not disappoint. Thanks all!!... Read more
Seller
14th Nov 2024 (9 weeks ago)
P Phelan
My customer's property was valued by Jade and sold within a perfect turnaround time. I was really impressed with Jade and how proactive her team were. She is a credit to the Barnt Green area and anyone looking to sell their property. Reliable, truthful and on the ball throughout the whole process. Thank you for making the process so easy.... Read more
Seller
13th Nov 2024 (10 weeks ago)
A Lacks
Jade & her team at Barnt Green are an asset to Arden Estates. All of our dealings with them have been a pleasure. What an honest, efficient and hardworking bunch of passionate professionals!
X... Read more
13th Nov 2024 (10 weeks ago)
E Higgins
We have begun our house buying journey with Arden and have been looked after by Lesley and the team throughout. Whilst solicitors have been slow, Arden have always been quick to respond to emails and picked up the phone to respond to questions asked. We felt Lesley has backed us throughout, this is our first experience buying a house and would highly recommend Arden... Read more
Buyer
22nd Oct 2024 (13 weeks ago)
D Hickson
Arden Estate agents are highly professional and very well organised. Incredibly kind staff, no pushy sales tactics, just honest staff doing a great job. I highly recommend this agent.... Read more
10th Oct 2024 (14 weeks ago)
J Marie
Very highly recommend Adam from Arden. Viewed a couple of lovely properties with him and was in the process of trying to buy one when my buyer pulled out. I was unable to sell again for the same price so couldn't proceed with the property I originally wanted... However Adam was very helpful, supportive and professional during this tricky time... :-)... Read more
10th Oct 2024 (14 weeks ago)
R Adams
Arden have been great during the process of selling our old property and buying a new one! Customer service was brilliant from the start. Quick turn around on getting us booked in and having photos taken to getting the property online! Property was sold quickly as well. Great communication throughout the rest of the process with regular updates provided. A special mention to Lesley from the Barnt Green office who was our contact throughout the process. She was always polite and friendly on calls as was easy to get hold of!... Read more
Seller
15th Aug 2024 (22 weeks ago)
J turner
Went to view a house yesterday. Adam showed us around, after seeing several houses with different estate agents I can say he was honestly the best we have met. Gave us lots of detail about the house and we didn’t feel rushed. I would definitely recommend Arden Estate Agents... Read more
2nd Aug 2024 (24 weeks ago)
justlooking
Fantastic service by Arden. Jade and Hannah have been superb at selling my property (first viewing) and also finding me a suitable property too.
Great service and very glad I marketed with them.... Read more
Seller
19th Jul 2024 (5 mo. ago)
T Hopkins
Couldn’t recommend Arden enough but especially Stephanie who we first met last Nov & despite loving the location, garden and view of the house we viewed with her we decided it wasn’t really big enough and didn’t proceed. We continued our search in a quiet market over Christmas and up to Easter and then Steph rang to ask if we were still looking as a bigger detached house was coming up in the same area we liked - there was a lot of interest but we were successful in our bid and 6 weeks later have completed and got the keys to our forever home. Thanks for everything Stephanie. You’re a real asset to Arden. Thanks to Hannah too. 5 star service all round ????????... Read more
Buyer
2nd Jul 2024 (6 mo. ago)
S Miller
We cannot thank the team at Arden’s in Barnt Green enough for all their support and professionalism .
Particularly Stephanie who worked so diligently and tirelessly on our behalf securing a sale and purchase for us.
Not to mention her patience with navigating our unique situation..
Thank you to Jade, Hannah and Leslie too who have all been amazing.... Read more
Seller
25th Jun 2024 (6 mo. ago)
B Lord
We have met with Rebecca a few times now viewing properties in Alvechurch. She is a very pleasant lady and has offered us good advice and support especially today where she went above and beyond.... Read more
25th Jun 2024 (6 mo. ago)
L Mytton
Stephanie was very friendly and informative on our viewing and very helpful and professional at all times since then.... Read more
25th Jun 2024 (6 mo. ago)
J Slater
We have dealt with Stephanie at Arden’s and she is amazing! She gets things resolved quickly with a pragmatic approach. We found it so easy in such a stressful situation because of Stephanie. THANK YOU!... Read more
20th May 2024 (7 mo. ago)
R stables
Arden Estates sold our property the day it went on the market. When we needed help communicating with the buyer, they were super helpful. We had a really good experience with them from start to finish.... Read more
Seller
30th Apr 2024 (8 mo. ago)
R SPECIALISTS
Arden Estate Agents are the best estate agents I’ve come across. They are friendly bunch of people, staff is efficient, prompt in replies and they look after their clients very well. Highly recommend Arden Estate Barnt Green. I bought my dream home through them and Areden Estate Redditch branch helped me sell my old house. Communications was excellent through out. My favourite people were Lesley, Stephanie and their previous manager!... Read more
Seller
12th Apr 2024 (9 mo. ago)
B Karwal
The best agents to sell your house.... Read more
Seller
27th Mar 2024 (9 mo. ago)
E Pumford
Lesley was absolutely fantastic the whole way through the process. She kept us up to date every week, knew exactly what was going on at all times, and was always lovely to speak to. Would definitely recommend Arden if you’re looking to buy and/or sell!... Read more
12th Mar 2024 (10 mo. ago)
J Shortt
Such a lovely, helpful and caring group of ladies. From our first meeting with Jade and ending with Lesley. Nothing was too much for them always keeping us well informed. Would highly recommend them... Read more
1st Mar 2024 (10 mo. ago)
S Hillmansen
This is the second time I've sold using Arden Estate agents. The team are very professional and were very proactive getting the sale agreed. I was also impressed by the sales progression staff who kept all involved in the transaction up to date with what was required. The sale proceeded smoothly and with the minimum of stress.
Highly recommended ????... Read more
Seller
27th Feb 2024 (10 mo. ago)
J Wrafter
Having used Arden’s to sell my mothers house , which had some obstacles, Jade was the first point of contact and totally understood my needs . Lesley was so supportive in every way and got me through the final weeks going the extra mile . Highly recommend Barnt Green branch... Read more
Seller
24th Feb 2024 (10 mo. ago)
B peake
We went through Arden to purchase our property. Great support, professional , very proactive and excellent communication.... Read more
Buyer
23rd Feb 2024 (10 mo. ago)
E Morris
We used Arden on both our sale and purchase, we thought this would be straight forward but unfortunately we had some issues with both our buyers and their solicitors. Arden (Lesley) were absolutely amazing during this time going above and beyond to try and resolve some very difficult situations, when the original sale fell through they assisted us with selling our property again. Our purchase also came with challenges but again Lesley and the team went above and beyond to get the chain completed!... Read more
Seller
9th Feb 2024 (11 mo. ago)
D Hadley
Sold our house with Arden’s.
We were very clear that we wanted a quick sale, preferably chain free, as we were relocating to Ireland and wanted to move quickly. The team ensured that only suitable candidates viewed the property, and we agreed the sale after only 4 viewings. The team were informative, flexible and friendly, and Sales progression team were patient and managed our expectations. Highly recommended Estate agents.... Read more
Seller
7th Feb 2024 (11 mo. ago)
D Palma
We purchased a house with Arden. Lesley followed our conveyance keeping always a good communication with us and solicitors. I would definitely recommend them.... Read more
Buyer
6th Feb 2024 (11 mo. ago)
N Sharrock
Stephanie was amazing! She was so knowledgeable and helpful. We would highly recommend!... Read more
5th Feb 2024 (11 mo. ago)
M Mazic
I’ve had many dealings with Arden Estates. This company is incredibly professional!
You are kept up to date, my property sold within 2 weeks. Thank you to all the team.... Read more
Seller
13th Jan 2024 (1 year ago)
M Jealous
Arden did an amazing job for us! Through the whole process of selling our home, they were enthusiastic, quick to respond and clear in their communication. Thank you.... Read more
Seller
11th Jan 2024 (1 year ago)
S Horton
The staff provided friendly and effective service from the very start and up unto the final completion despite difficulties with buyers! I would certainly recommend them to anyone considering selling their property and would definitely use them in the future.... Read more
Seller
10th Jan 2024 (1 year ago)
C Seager
Very professional service from the team at Arden in Barnt Green. Helpful, friendly team who keep you informed throughout the process. Would definitely recommend.... Read more
2nd Jan 2024 (1 year ago)
Ben
We had our property on the market with another agent and failed to sell. We moved over to Arden, and within one month we sold, Glad we made the change. Thank you all for your hard efforts. :)... Read more
Seller
2nd Jan 2024 (1 year ago)
S Ioannou
All of the team at Barnt Green have been wonderful to work with on our sale. Nothings ever been too much and it's really made a difference to the experience. If you want attention to detail they will give it. Thank you all very much.... Read more
Seller
2nd Jan 2024 (1 year ago)
S grainger
Excellent service. They managed our chain of 5 with no issues.... Read more
Seller
13th Nov 2023 (1 year ago)
K Wiseman
We had a wonderful experience with Lesley and the team at Arden estates. They were so kind & helpful with our purchase in Alvechurch. We want to thank them for supporting us to find our lovely new home.
Kym & Michael... Read more
Buyer
5th Sep 2023 (1 year ago)
A manzoor
Great service. Very friendly and professional. Keep you informed and always reply to any queries.... Read more
4th Sep 2023 (1 year ago)
S Francis
Very good service and communications rights from the start... Read more
16th Aug 2023 (1 year ago)
M Bett
Absolutely wonderful service. I would rate Oli 5 stars six if possible he is just simply the best. He always explained what and when. Oli made my sale stress free. Arranged, supervised all my viewings.
Lesley after sales is just Arden wrapped in a fancy package. This lady knows when how and why. Communication was excellent.
I would definitely recommend Arden to anyone selling their home.... Read more
Seller
29th Jul 2023 (1 year ago)
N Cutress
Bought property via Arden and found their service to be excellent - any queries answered within a day and frequently within hours. Highly recommend them, such friendly, helpful staff.... Read more
Buyer
26th Jul 2023 (1 year ago)
T Moss
Great at the start of my house sale, couldn’t be more lovely, very attentive and professional. Unfortunately I felt completely let down from then on.
I repeatedly expressed that my house price was “offers over” not the “actual” price. This was told to Jade, Oliver and Robin several times, only to be told by Robyn that “people usually ignore offers over, so we tend not to use it”. Jade stated that “ viewers will be made aware of offers over for your property - let’s just get them through the door”.
Even when people viewed my property offers over was not disclosed to them.
I received an “asking price” offer from a buyer in a good position, Oliver was the agent who showed the buyer my house.
When I received a call from Oliver he asked me to reduce the price as a goodwill gesture as my buyer had reduced their price in order to secure their sale. I told Oliver that I wouldn’t do this as my price was not THE ASKING PRICE!!! he replied….there is zero interest in your house and these people are in a good position. I felt I was swept away by all the jargon so accepted that it was going to be the asking price. I spoke directly to my buyers and they told me that “it was never disclosed about offers over”
By the time I had found this out the sale was agreed. Feeling completely let down with the staff at Barnt Green I had a conversation with the director of Arden Estates, who after listening to me said “maybe had you got more for your property you would be happy “!! Had I have got more for my property I wouldn’t of felt I needed to contact him because his staff would’ve followed my instructions. Jade responded by telling the director that “nobody was wanting to pay more”. How would she know this?? Viewers were never told it was OFFERS OVER! I received a complimentary £50 voucher from the director and was told he felt that his staff did a “good job” securing a sale on my house”!!…….Really??? Well as long as the staff are happy I suppose! Let’s not consider the person who is paying for the service!!
In my personal experience and opinion Arden estates staff in Barnt Green just want to get the sales numbers up to keep themselves top of the leader board for house sales in Barnt Green. I would certainly NEVER recommend them neither would I EVER consider using Arden estates ever again.... Read more
Seller
22nd Jul 2023 (1 year ago)
P Molloy
First class service, nothing was too much trouble and we were kept informed every step of the way. Highly recommended.... Read more
27th Jun 2023 (1 year ago)
C Hurley
Excellent service. Lesley our sales progressor was amazing. She kept us updated throughout the process and was patient and understanding whilst the journey to our new home was a bit of a rollercoaster. Lesley made the stressful experience a whole lot easier. We’ve recommended using the agents to another family due to the positive experience we received.
Thanks again for everything Lesley and team.... Read more
Buyer
15th Jun 2023 (1 year ago)
S Hewitt
The Arden team were great from start to finish. Everything went smoothly with the listing and sale of our property. Particular thanks to Lesley at the Barnt Green office for her work pushing our subsequent purchase through and keeping us up to date all the way throughout the process. Happy to recommend.... Read more
Seller
13th Jun 2023 (1 year ago)
K Rimell
We bought our property through Arden and Lesley was fantastic throughout the sales progression process. Very efficient and quick to resolve any queries.... Read more
Buyer
5th Jun 2023 (1 year ago)
L Hartigan-Pritchard
I cannot rate Arden highly enough! We used them for the sale of our property and they were fantastic. I felt confident they really understood the market and the best strategy for achieving a quick sale, the whole team are friendly and efficient and Robyn, in particular, went over and above to help us with the move, thanks Arden Barnt Green!!... Read more
Seller
24th May 2023 (1 year ago)
L Walker
Purchased and sold via Arden’s a number of times over the years. Recently purchased through them and have to say that Robyn, Oliver and the rest of the team were great to deal with and very professional throughout the process. Would highly recommend. Cheers guys ????... Read more
Seller
23rd May 2023 (1 year ago)
D Dawkins
Arden are outstanding estate agents. I cannot recommend them highly enough. I have had a very rewarding experience with them. They are all friendly, supportive, knowledgeable and professional. They have helped me through a very difficult time. I shall miss seeing them !... Read more
2nd May 2023 (1 year ago)
K Zabierek
Having sold two properties, and bought one, through Arden Estate Agents over the last two and a half years, I have found the staff to be polite, friendly and professional. Hannah did an excellent job of marketing my home through her photography skills, and viewings were accompanied by Jade, who engages well with prospective purchasers. Lesley was tenacious in seeing the sale through to completion, despite problems within the chain.... Read more
Seller
22nd Apr 2023 (1 year ago)
S Johnston
Great service. Fast at acting to sell our house and quick to help and answer any questions we had. Proactive in staying in touch with us throughout the process. Thank you... Read more
Seller
9th Apr 2023 (1 year ago)
R Williams
We were on the fence whether to love it or list it… The whole process was made easy from start to finish. We will definitely use again!
Highly recommend Arden for all your house buying and selling needs.
Thank you to Robyn and the team!... Read more
Seller
30th Mar 2023 (1 year ago)
K Bishop
Recently we instructed Jade at Arden to market and sell our house. From initial contact, Jade was professional, she gave us guidance and advice and kept us informed every step of the way.
As well as selling our property, Jade also sold my late Nans property. Jade was empathetic towards our family during a difficult time and kept us informed of developments.
We would not hesitate to recommend Arden Estate agents and in particular Jade. Thank you to everyone at Arden.... Read more
Seller
23rd Mar 2023 (1 year ago)
D Ward
Arden were helpful and professional from beginning to end. Lesley linked communications between buyer and seller solicitors to keep me informed throughout. Would definitely recommend.... Read more
Seller
3rd Mar 2023 (1 year ago)
I Morgan
Great staff, great service. 100% recommend and would use again.... Read more
14th Feb 2023 (1 year ago)
L Jones
I completed a house purchase that was facilitated by Arden, specifically their Barnt Green office, in late 2022. The team was very helpful throughout, which was a huge boon when navigating the world of mortgages, solicitors and conveyancing. I can highly recommend.... Read more
Buyer
27th Jan 2023 (1 year ago)
J Howkins
Arden were extremely helpful when we sold our property! Very professional and friendly from the moment I booked the valuation to the day we moved, we can’t thanks Lesley enough for all of her hard work getting the sale through! We would highly recommend!... Read more
Seller
19th Jan 2023 (1 year ago)
H Armstrong
Purchased with Arden in Barnt Green and I was very impressed with their friendly and efficient service. Lesley helped guide us through the sale and provided excellent service, as did the rest of the team.... Read more
Buyer
19th Jan 2023 (2 years ago)
L simcox
Jade Stokes came out to give me some property advice, she really helped making the right decisions based on the market conditions. Would recommend. Great team playing from the rest of the team!... Read more
18th Jan 2023 (2 years ago)
C Winn
Sold with ease. Thanks for all the help... Read more
Seller
14th Oct 2022 (2 years ago)
R Donohue
We found a house so easily with the Barnt Green team.They really listened to what it was we were looking for in a family home and went above and beyond to find it and to make us a very happy family in our now forever NEW HOME... Read more
Buyer
14th Oct 2022 (2 years ago)
D Podmore
Staff at the Barnt Green office have been great. Jade Stokes visited efficiently and gave professional advice on market value and approaches to take on selling my property to include land. No issues with buyer or specifics of the sale. They provided a quick turn around and I was constantly kept in the loop by aftersales. Top team with excellent communication.... Read more
Seller
14th Oct 2022 (2 years ago)
R R6
Great service, can't fault the team!... Read more
14th Oct 2022 (2 years ago)
C williams
What can I say - what a great team - from the first visit for valuation until completion I couldn’t have been happier with the service received. Would like to say an additional thank you to Lesley for her support especially over the last few weeks until completion.
Thank you all... Read more
Seller
15th May 2022 (2 years ago)
J cooper
Arden in Barnt Green were excellent when I viewed with Oliver and purchased with them. All the staff were very helpful and I would highly recommend them... Read more
Buyer
12th May 2022 (2 years ago)
N Rands
The whole team at Arden were are extremely helpful, I have used them to buy and sell and would highly recommend the Barnt Green office.... Read more
Seller
28th Apr 2022 (2 years ago)
S Maund
Very impressed with the team at Arden Estate Agents Barnt Green and can recommend without hesitation. From initial contact through to valuation, photography, and managing the sale, the service and support was excellent. Lesley kept me informed throughout and was delightful, even when calling with news I didn't always want to hear!... Read more
Seller
11th Apr 2022 (2 years ago)
A C
At Arden Estate Agents I mostly dealt with Oliver and Lesley at the Barnet Green office. Both were very communicative as the house sale proceeded. Oliver led all the viewings and offered professional and unbiased advice on who to accept as a buyer for the property I was selling. Lesley gave friendly and informative information on proceedings and regularly phoned to update me right to the end.
I would recommend Arden Estate Agents without hesitation.... Read more
Seller
2nd Apr 2022 (2 years ago)
oxta
Robyn did a fantastic job of negotiating our purchase and sale . Hannah took some fantastic pictures of our house for the sale and Lesley was always cheerful and on the case during exchange and completion.
I wonderfully friendly and professional team and we love our new house . A big thank you... Read more
Seller
1st Apr 2022 (2 years ago)
J Poole
Did not return my email or my phone call.... Read more
8th Nov 2021 (3 years ago)
M Oates
I highly recommend Arden Estate Agents. Lesley got back to me straight away from all queries and the service was professional and yet personal and friendly at the same time. If I move again, I will certainly be using this agency. Thanks for your patience and help throughout the process Lesley and the team - it really was and is highly valued and appreciated :)... Read more
16th Mar 2021 (3 years ago)
N saunders
My experience of trying to purchase a property was exhausting. Lesley, from the Barn Green office, I found to be extremely unprofessional and rude on the phone.
A complete lack of consideration with no sense of urgency in returning calls, emails or even checking the diary. Suffice to say I withdrew my offer and used another agent.... Read more
8th Mar 2021 (3 years ago)
P Maguire
We have just sold our property thanks to all the hard work arden barnt green office they was excellent throuhout so professional and friendly nothing was to much trouble I will be using them again and will definitely be reccomending them to family and friends well done arden keep up the excellent work ps Hannah was brilliant throughout as was Lesley xx... Read more
Seller
8th Feb 2021 (3 years ago)
P Clark
Sold end of Oct 2020 , very good service provided by Arden Estates , updated often as sale progressed . Happy to have used their services .... Read more
Seller
6th Dec 2020 (4 years ago)
I Moseley
I highly recommend Gerry and her team in Barnt Green office - first class. Exceptional personal service, sound advice on local market, pricing, presentation to sell etc. and competitively priced. Excellent communication throughout, which I very much appreciated, a pleasure to do business with. Ian Moseley.... Read more
Seller
18th Oct 2020 (4 years ago)
T Green
Gerri, Lesley, Robyn and Hannah were absolutely amazing throughout the whole process of selling our house to helping us find our next dream home. They managed our expectations brilliantly and kept us informed of our progress regularly. I would definitely recommend them and we will be back when we are looking for our next dream home.... Read more
Seller
19th Mar 2019 (5 years ago)
J Harper
Everyone at Arden has been amazing throughout the entire process. Robyn, Hannah and Lesley are all brilliant and were always happy to help!... Read more
18th Dec 2018 (6 years ago)
S Pritchard
I recently sold a property quickly via Arden that had been for sale elsewhere with no success. I found them efficient and helpful through the whole process and would highly recommend.... Read more
Seller
21st Feb 2018 (6 years ago)
L shaw
The director of this company is awful Jamie Barnett, My place, had mold that was not fixed, heating didnt work, the ceiling fell through in the room next to mine over xmas the landlord got builders to come in and fix it before the person got back home over xmas and then told us not to say anything to her!
When i moved out they accused me of stealing a Sofa, They then stole my deposit! Do not use these people!... Read more
Tenant
11th Jan 2018 (7 years ago)
J Gray
Brilliant agency that goes above and beyond the call of duty - highly recommended.... Read more
24th Nov 2017 (7 years ago)
T Pie
I have not enjoyed any dealings I have had with this particular branch.
I find them rude and unprofessional. I have felt rushed on several occasions when viewing different properties, as if they've got better things to do and more important people to see.
Unfortunately they have had houses we are interested in so we have had to have dealings with them. One thing for sure is I wouldn't unless I had too, I certainly would not use these to sell any property.... Read more
27th Jun 2017 (7 years ago)
D kordan
I have just sold my house with this company. I have found them to be very professional and extremely helpful with the process of the sale. Their staff are always helpful and friendly and are always available when you need to speak to them. I feel like I have had a very personal service. From the outset they advised me as to what would be good selling points and how to improve the look of my home, as well as selling it and all that goes with that, I have also had nterior design ideas and tips. I would recommend this company and if I ever sell my property (that is once I find another one!) then I would definitely use them again.... Read more
Seller
12th Dec 2016 (8 years ago)